Bistro

Review summary

1. F

   Frank

   West Palm Beach

   32 reviews

   vip
   3.0

   32 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had a 7pm reservation on Thanksgiving. When we arrived and checked in at the hostess stand we were advised it would be about a 15 minute wait and the hostess suggested we could sit at the outdoor bar. We took seats there and the bartender was delightful. The hostess checked on us, at the bar, after about 10 minutes and advised she had 3 more parties to sit before us. When we hadn't been seated by 7:50 we elected to eat at the bar. The hostess never came back for us. My food was marginal, mushroom soup that was more like a mushroom puree and a solid portion of lamb chops served at room temperature with no color on them that were sat up on the same gravy being used for turkey and prime rib. My partner has better luck with his salad and ravioli. Through it all, the bartender, Kristen, was wonderful. I did speak with the manager at the end of our meal to alert him to the fact that the hostess basically forgot us and that the bartender was exceptional. He apologized and comped us dessert.
   

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2. M

   Maria

   Tampa

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   Food was very bad. Cold desserts straight from the fridge, undercooked meat, beggars food. Not worth the price.
   

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3. D

   Don

   Charleston

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It wouldn’t be fair to judge a restaurant on Thanksgiving. We intend to visit again as it appears to be a very good place.
   

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4. J

   Judith B

   Naples

   63 reviews

   vip
   5.0

   63 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Enjoyed a great dinner in a beautiful setting! Was very busy so service was a little slow.
   

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5. M

   MARC

   West Palm Beach

   37 reviews

   5.0

   37 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I've been to this establishment many times. Every time it pleases our pallets. They know how to pull off Thanksgiving without a hitch. Food is very good, service is impeccable. Hats off to our server, Vinny and the best bartender in Palm Beach County, Andrew.
   

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6. D

   Deborah

   New York City

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   This is our 5th year attending a Thanksgiving lunch. It is a special event & was today as well. The ambience outside remains lovely. I gave 3 stars for the food because our main course was turkey which was a bit dry. The vegetables could have been cooked a little more we thought. We all had the spring salad which was delicious, & the warm buns with the pate also very good. The desserts were superb! Our server was animated & helpful. She did seem to get flustered over trying to divide our bill. But perhaps it was complicated & she was busy. It also seemed to take awhile today but it was nice not to be rushed. Today remains a favorite day & we will return next time for sure!
   

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7. R

   Richard

   West Palm Beach

   36 reviews

   vip
   3.0

   36 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Turkey dinner was overcooked and on the dry side.
   

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8. P

   Pat

   New York City

   11 reviews

   vip
   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress Edith was phenomenal. Super friendly and went out of her way to make sure everything we asked for was exactly as it should be. I only disappointment was the noise level at the outside bar and the smell of cigar smoke We made a note to ask for indoor dining next time we visit 👍🏻
   

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9. K

   Kristen

   Tampa

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner. The food, the service, the ambiance, all top notch.
   

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10. D

    Daniel

    San Francisco

    1 review

    3.0

    1 review

    Dined on November 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Go for salads and desserts. The appetizers are not that great. We were given stale crackers with our fried brie. Our tempura soft crab lacked seasoning. Couldn't eat it ...it tastes like fish guts. Gross! The souffle desserts are amazing!!!
    

    BistroResponded on November 18, 2024

    Apologies for the crackers, that is a first. Re the Soft Shell, it is mildly seasoned, these days a lot of people are very salt conscious so we never like to do too much. The Crab is served in its complete form, its definitely the entire crab, not sure if you knew that its served that way, but a wildly popular dish when in season. Season is just winding down now. Souffles are for sure a must, they have been our signature dessert for 23 years. I have already passed on your comments to Chef. I feel sure with our extensive menu, there are many dishes that will explain our 4.9 rating on Open Table and our 100% recommendation rate
    

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