Binchotan

Review summary

1. K

   Katan VIP

   London1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Food was not great. The service was even worse.
   

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2. A

   Ashley

   Raleigh1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The atmosphere was amazing. Server was very inexperienced and slow to provide service. My Wagu short rib was the worst cut of meat I’ve ever had at an upper end restaurant. Overall top 3 worst meals ever on vacation.
   

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3. OT

   OpenTable Diner VIP

   Hawaii1 review

   1.0

   Dined on March 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Food is very overpriced for not being good at all. I understand it’s a resort, but wow the food was very very bad.
   

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4. D

   Don VIP

   Hawaii76 reviews

   4.0

   Dined on March 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Their ‘hot rock’ dining experience plates are unique and fun to share with friends. We had one meat and one fish skewer plates and really enjoyed the food and trying the various sauces served with it (though the ribeye was a tad overdone on the hot plates). Fairmont orchid lawn setting at night a wonderful atmosphere for a upscale dining experience.
   

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5. OT

   OpenTable Diner

   San Francisco3 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The place was pretty pricey for the food quantity. It’s good for special occasions and not for regular dining. The waiter wanted us to hear the ingredients of the dish and didn’t want us to interrupt his script.
   

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6. M

   Michael

   San Francisco7 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Pros: The restaurant is very attractive. The food tasted very, very good. Cons: Although we had reservations and the restaurant had many empty tables, we waited a long time to be seated. Service was extremely slow. We had to ask for water to be refilled. My wife’s knife came dirty. When she sent it back, instead of giving her a new, clean knife, the waiter washed the old one and brought it back wet. The food portions were very small and overpriced.
   

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7. J

   John

   Portland10 reviews

   4.0

   Dined on February 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   A bit pricey and everyone orders the hibachi meal brought to the table because it’s the best deal and presented very well. A calm and relaxing dinner
   

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8. OT

   OpenTable Diner VIP

   Orange County2 reviews

   3.0

   Dined on February 24, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very expensive for the quality of the meats and food. Very small quantities. Not impressive.
   

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9. D

   David

   Portland7 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and ambiance. Reasonable prices
   

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10. K

    Karen

    Vancouver2 reviews

    1.0

    Dined on February 22, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Very rude and unaccommodating hostess. Overpriced food which was dry and overcooked. Server kept hovering wanting us to order before we even had a chance to look at menu. Will not be returning.
    

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