Bin 4 Burger Lounge - Saanich

Review summary

1. S

   Steven

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was great. Weren’t ready to order right away, took the server a very long time to come back. She was great after she took our order but we had decided in two minutes and took more than 15 for her to come back.
   

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2. J

   Jeremy

   Vancouver

   13 reviews

   4.0

   13 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   If you’re looking for a great burger, this is the place! But it’s not a place to take your date for a quiet evening. The wait-staff were fabulous.
   

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3. M

   Marshal

   Toronto

   21 reviews

   4.0

   21 reviews

   Dined on November 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 2

   When an entire hockey team of teenage boys is occupying half the restaurant, the experience for the rest of the guests will be compromised, as we experienced. Volume was ridiculous. Food was slow to come out. All not Bin 4's fault, directly -- though why a restaurant of limited size would accept a reso for over 22 teenage boys is beyond me. My real complaint was that our server was absolutely non-committed to our dining experience. Her visits were few and far between and even when we asked other staff to flag her down, she didn't show up at key times (ordering, refills on water, ordering more drinks, even just asking for a bill). She wasn't serving the large group, so her absences were rather inexplicable. It made our night a three hour venture, instead of two. Food was great. Drinks were great when we could get them. But non-existent service? A real downer.
   

   Bin 4 Burger Lounge - SaanichResponded on November 15, 2024

   Hello! Thanks for taking the time to leave a review. I'm sorry to hear about your most recent experience with us. We would like a chance to fix this for you and also hoping to get a bit more information so that we can follow up with our team. A positive guest experience is very important to us. Thanks again for your time, Bin 4 Saanich Management Team
   

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4. O

   Ole

   Vancouver

   51 reviews

   vip
   5.0

   51 reviews

   Dined on October 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Have been here for lunch and dinner multiple times and will be again.
   

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5. M

   Marla

   Vancouver

   3 reviews

   1.0

   3 reviews

   Dined on September 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   We were craving a burger but super disappointed with our dining experience. The wait for our food was very long, but it was Friday night so In fairness that is acceptable. The food finally arrived, and I ordered the chicken burger that was on special and the chicken was so overcooked That it was so hard to even cut with a knife. My bun was extremely soggy, and the salad was so wilted. You can actually taste The lettuce was off. My partners burger was OK In his words But not worth the price. And his fries were not warm and have been sitting out too long. Our server was very pleasant and honestly doing the best she could on such a busy night. The place was packed so obviously people love the restaurant. We will not go back because this is our fifth time trying it and honestly, it’s just not for us.
   

   Bin 4 Burger Lounge - SaanichResponded on September 9, 2024

   Hello Marla! Thanks for taking the time to leave a review. I'm sorry to hear about your most recent experience with us. We would like a chance to fix this for you and also hoping to get a bit more information so that we can follow up with our team. A positive guest experience is very important to us. Thanks again for your time, Bin 4 Saanich Management Team
   

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6. P

   Pyper

   Saskatoon

   2 reviews

   5.0

   2 reviews

   Dined on August 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience every time we go. Quick service, very tasty burgers, super friendly servers and hosts, and a great atmosphere, thanks!
   

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7. DN

   DateNight

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined on July 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Lots of burger options. Had the tuna poke bowl- was delicious, light but filling. Kids portions were large-the fries were super! Would definitely eat there again!
   

   Bin 4 Burger Lounge - SaanichResponded on July 27, 2024

   Thank you! We hope you see you again soon. - Lydia
   

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8. CV

   CarlaV

   Vancouver

   31 reviews

   vip
   5.0

   31 reviews

   Dined on June 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service! This is a local favourite:)
   

   Bin 4 Burger Lounge - SaanichResponded on July 27, 2024

   Thank you! We hope we will see you again soon. - Lydia
   

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9. OT

   OpenTable Diner

   Vancouver

   1 review

   4.0

   1 review

   Dined on June 22, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Although it was a relatively hot day outside, the inside of the restaurant was FREEZING - we had to go and get our coats from the car, even my friend who is always too warm found it unbearable. She likened it to walking into a meat locker.
   

   Bin 4 Burger Lounge - SaanichResponded on July 27, 2024

   Thank you for taking the time to give us some feedback. We will look into this a/c issue ASAP. Thanks again and we hope to see you again soon. - Lydia
   

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10. MR

    MichelleR

    Vancouver

    7 reviews

    5.0

    7 reviews

    Dined on June 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Although it was very busy , We had very good, relaxed and friendly service. Food was great as usual :).
    

    Bin 4 Burger Lounge - SaanichResponded on July 27, 2024

    Thank you! We hope we will see you again soon. - Lydia
    

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