Bewley's Grafton Street

Review summary

1. G

   Grace

   Dublin

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   An hour and 20 minutes to receive afternoon tea. Ordered tea and coffee and came after 20 minutes. It was peak hour 1.15pm on a Saturday but feel that if they can't cater to the tables that they shouldn't offer so many bookings. Very scanty staff who were working so hard. We got a complementary glass of prosecco for the wait which was nice.
   

   Is this helpful?

   Report
2. M

   Mike

   Philadelphia

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing establishment Great waiters/waitresses/buspeople Food was amazing , we had the shared breakfast for 2 ( and some extras lol) Orange juice is greatly squeezed Scone is large and soft as can be!
   

   Is this helpful?

   Report
3. N

   Nicole

   Philadelphia

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   For the price of the afternoon tea, a lot was left to be desired. We arrived on time and we were taken upstairs to a nice area however the service was extremely slow, as there was only one server for the entire floor. It took 20 minutes to be asked about our tea choices and there was a limited selection of teas and they were out of two teas (ones that we were hoping to get). Over 40 minutes later, the food arrived with one less sandwich that was listed on the menu and the bread for all sandwiches were plain breads versus what the menu stated. The waiter never showed back up to get new teas or even refill the waters. With the dry scones, it was impossible to continue eating as we didn’t want to choke on the food. Overall, for 215 euros for 4 it was a huge disappointment. For the price point, you expect great service, great teas and a great overall experience and we received none of that. Find another place to have afternoon tea as it was not worth it
   

   Is this helpful?

   Report
4. n

   naseema

   London

   35 reviews

   vip
   5.0

   35 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful seating food was really good . Tea was delicious and service was great until handover
   

   Is this helpful?

   Report
5. M

   Michael

   Dublin

   9 reviews

   4.0

   9 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   bewleys ambience is a unique experience. Very busy, so initial service slow, but good thereafter and friendly.
   

   Is this helpful?

   Report
6. J

   José Luis

   Dublin

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and friendly staff. Perfect location and atmosphere.
   

   Is this helpful?

   Report
7. D

   Deirdre

   Manchester

   5 reviews

   4.0

   5 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   First visit for 40 years for special birthday get together with family not seen in all that time. There was confusion with booking when we arrived, my table of six had been given to someone else but before staff realised they sent us upstairs to look for our table, it took 3 staff to sort it . Eventually given a new table. Food was great waiting staff very attentive and helpful. The surroundings beautiful.
   

   Is this helpful?

   Report
8. J

   Jessica

   Dublin

   1 review

   2.0

   1 review

   Dined on November 2, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   The atmosphere at Bewley’s is quite amazing, with the old building and it’s interior design, however the experience is not quite as special as you would have hoped for, mainly because it’s a very busy place. The personnel seemed stressed and the price for an afternoon tea €49, does not seem right when you look at what you receive. Teas are amazing and so was the coffee , but the assorted breads, mini sandwiches, scones and pastries were too small, too dry and very overpriced. I’d recommend a visit for a cuppa, but not for afternoon tea!
   

   1 person found this helpful

   Report
9. C

   Carol

   Dallas

   1 review

   5.0

   1 review

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Afternoon Tea and it was wonderful!! Everything was made in house and was delicious! The service was attentive and pleasant and I loved the ambiance of the library section I was seated in. Very much worth the price and the time. I read about Bewley's from a blogger and oh my, yes!
   

   Is this helpful?

   Report
10. R

    Rebecca

    London

    4 reviews

    1.0

    4 reviews

    Dined on October 31, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    I was really disappointed by my experience with the afternoon tea in Bewleys. We were supposed to have 4 sandwiches each and we had asked for specific ones to be switched because of dietary needs and we got the one we asked not to have anyway and we were both missing a sandwich each. The portion size is tiny. We had to ask twice for a tea refill and it was cold both times. There were fruit flies flying around. The service was dreadful. For €54 each (mandatory service charge in there too) I felt completely ripped off. Would not recommend and will definitely not be returning.
    

    1 person found this helpful

    Report