Bettys Café Tea Rooms - York

Review summary

1. S

   Shirley

   Berkshire

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   An excellent experience with the ambience you would expect. Staff were lovely and helpful. Pianist was very good. I would have liked to have swapped out one of my sandwiches from the traditional afternoon tea as not everything on there was to my taste. Quality was pretty good.
   

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2. J

   John

   Yorkshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was really nice food and atmosphere. Staff were really friendly and couldnt do enough for us.
   

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3. E

   Emily

   Surrey

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience with my mother, bit pricey but can’t fault the food or the ambience
   

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4. J

   Jade

   Brighton

   9 reviews

   5.0

   9 reviews

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our second time visiting and the service by Andrea was exceptional. We were made to feel valued and our requests were no bother at all. Other establishments could learn a thing or too by visiting here. Our food was delicious especially the cakes and we were very full! A must do experience when visiting York and for special occasions. We hope to visit again very soon!
   

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5. K

   Karen

   Yorkshire

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous time at Betty’s! The food and drinks, the service and the atmosphere were all excellent, we had a pianist playing a number of very relaxing tunes and the decor really enhanced our experience. We look forward to coming back to York to visit Betty’s again.
   

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6. H

   Huma

   London

   3 reviews

   3.0

   3 reviews

   Dined on January 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Betty’s has a nice atmosphere and the staff are friendly and attentive. The overall customer experience is good, however the food and value for money factor is disappointing. There are no halal options which is disappointing as a venue of this caliber should accommodate to all dietary requirements. There were also no seas food options - again disappointing as most afternoon venues will always offer some form of seafood. The portions are very small, this doesn’t warrant the price we paid.
   

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7. J

   Janet

   Yorkshire

   1 review

   5.0

   1 review

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a really nice time and enjoyed our afternoon tea enormously. The whole experience exceeded our expectations.
   

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8. J

   John

   Yorkshire

   1 review

   5.0

   1 review

   Dined on January 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bought as a Christmas present for my wife and I and have to say thoroughly enjoyed the experience. This meant we didn’t have to queue as we’ve seen happen previously. Although the afternoon tea tiers don’t look much, we found it filling so much so we had take away the sweet treats to consume later. Excellent service and there was no sense of eat up and leave. Also enjoyed the piano playing in the background. Highly recomnend a visit.
   

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9. S

   Stanley

   London

   6 reviews

   5.0

   6 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very well organised and easy to book in a first instance. Managed to reserve my table and followed by two reminders and a final confirmation for attendance. When I arrived, I was warmly greeted by the staff members and from start to finish it was a great experience for afternoon tea. There’s a great selection on the menu and they are very good at checking if there are any allergies and things to be aware of i.e. special occasion or any dietary requirements, etc. All the staff there are very consistent friendly and professional and made my afternoon tea for enjoyable. The atmosphere was wonderful very nicely laid out did didn’t feel too for more not too laid-back. It was very nicely done. I was at ease and felt very comfortable. Food quality was great and nice selection from the afternoon tea which I thoroughly enjoyed and there was a nice surprise with the scones. It was my first time experiencing a sour cherry scone which was very interesting and I would love to have it again in the future. Rest of the food from the afternoon tea was amazing and a great selection of tea and drinks to choose from. This was a wonderful experience and great value for me as well and I’ll definitely return again. I have been to Betty’s a few times and also different branches. I have to admit the service and the food quality is consistent all over.
   

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10. M

    Michelle

    Yorkshire

    1 review

    3.0

    1 review

    Dined on January 4, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Paid £50pp and it was overpriced. We both asked for milk & only 1 tiny jug was brought, so we had to ask for another. No butter brought to butter the scone. And no toilet roll in the ladies loo (twice).
    

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