Benihana - Temecula, CA

Benihana - Temecula, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Ferdinand

   Los Angeles3 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Food was somewhat salty. I requested for low sodium but I think she gave me regular soy which gave me a head after dining in. A little better than my previous visits.
   

   Benihana - Temecula, CAResponded 1 day ago

   Hey Ferdinand, We're sorry to hear that your recent visit to Benihana - Temecula, CA didn't meet your expectations. We appreciate your feedback on the food and we're always looking for ways to improve. Your suggestion about the saltiness of our food is noted and will be shared with our culinary team. We're glad to hear that our service was up to par, and we hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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2. A

   Ana

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Servers were very attentive, efficient and had great customer service skills. Our chef made our experience feel unique. We had such a great time watching the show and the food was cooked to our liking. The meat and rice were absolutely my favorite! My daughter enjoyed spending her birthday there and now my husband and have planned to come back for a date night in the near future.
   

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3. L

   Luna VIP

   Philadelphia29 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great which is an improvement from last time. Our cook was very nice but he cooked a little differently than others. He used oil on most preparations instead of butter and the food ended up quite oily in the end. It was tasty but heavier than usual
   

   Benihana - Temecula, CAResponded 2 days ago

   Thanks for visiting us, Luna! We're thrilled to hear that you enjoyed the service at Benihana - Temecula, CA. We appreciate your feedback about our cook's style and the use of oil versus butter. We always strive to cater to our guests' preferences and dietary needs, so we'll definitely take your comments into consideration. We're glad you found the food tasty and our service commendable. We hope to welcome you back soon for a more perfect dining experience!
   

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4. T

   Tracey

   Los Angeles6 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   We had share with a family that are Vegan and they should be seated alone for the comfort of the meat no being mixed and the ones that wasn’t Vegan our was cold .
   

   Benihana - Temecula, CAResponded 4 days ago

   Thanks for the review, Tracey. We're truly sorry to hear about your experience with the seating arrangement. It's certainly not the standard we aim for. We understand the discomfort caused by the mix-and-match seating and we appreciate your feedback. We hope this incident won't deter you from dining with us again. We're always working to improve and your comments help us do that. We hope to serve you again soon.
   

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5. T

   Traci

   San Diego1 review

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We took my sister there for her birthday lunch. The entire staff was excellent, and everyone that walked by wished her a happy birthday! From the minute we walked in until we left, it was amazing! I can't thank them enough!
   

   Benihana - Temecula, CAResponded 5 days ago

   Thanks for visiting us, Traci! We're thrilled to hear that you and your sister had a memorable birthday lunch at Benihana - Temecula, CA. It's always a pleasure to celebrate special occasions with our guests. We're glad you enjoyed the food, service, and the team's kindness. We aim to make every visit memorable. Your kind words mean a lot to us. We can't wait to welcome you back for another amazing experience!
   

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6. Y

   Yuna

   San Diego1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Celebrated a bday and our Chef Chad was the best!!!
   

   Benihana - Temecula, CAResponded 7 days ago

   Thanks for the feedback, Yuna! We're thrilled to hear that you enjoyed celebrating your birthday with us at Benihana - Temecula, CA. It's wonderful to know that our Chef Chad made your experience a memorable one. We noticed that you rated our food a bit lower and we appreciate the feedback. We always strive to provide the best in terms of quality and service. We hope to welcome you back soon!
   

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7. K

   Kiara

   Minneapolis1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great our chief Kevin was amazing!! Only downside to experience was the wait even with a reservation.
   

   Benihana - Temecula, CAResponded on April 14, 2025

   Hello Kiara, Thank you so much for your kind words and for giving us a perfect rating. We are thrilled to hear that you had an amazing experience with our service. We apologize if the wait time was a bit longer than anticipated, and we appreciate your patience. We look forward to welcoming you back to Benihana - Temecula, CA soon! Best regards, The Management Team
   

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8. c

   carlos

   San Diego1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very happy with the service and the food, our chef was great!!! Will return again, great experience!
   

   Benihana - Temecula, CAResponded on April 14, 2025

   Hey Carlos, We're thrilled to hear that you had a great experience at Benihana - Temecula, CA! It's wonderful to know that our service and food met your expectations. We always aim to provide our guests with the best dining experience possible, and your feedback is a testament to that. We're already looking forward to your next visit. Best regards, The Management Team
   

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9. M

   Megan

   San Diego2 reviews

   2.0

   Dined on April 6, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   I had a 7:15pm reservation and was seating promptly. I arrived about 15 minutes early and my husband and I literally sat at the bar for 15 minutes before we were even asked if we wanted a drink. The 2 bartenders didn't even acknowledge us. Our table was ready and we were barely getting our drink order from the bar because they ignored us for 15 minutes. The bar wasn't crowded either. It took a good 45 minutes from the time we were seated until we got our soup and then salad. It took forever for everything. The only reason I gave a few stars for the food was because we had a fun chef that did well on the food. I have tried this Benihana location 3 different times, and each time it's horrible. I will not be going back to this location after giving it so many chances and each time they have the same problems they had before. Nothing has changed. Management needs to change or something because this Benihana location is definitely not to the same standards as other locations I have been to. The bar is slower than slow, the wait staff is slow, everything is just slow. For a teppanyaki experience in the Temecula area I recommend Shogun. The food tastes better, better service, and the portions are larger.
   

   Benihana - Temecula, CAResponded on April 12, 2025

   Hey Megan, We're really sorry to hear about your recent experience at our Temecula location. We always aim to deliver a great experience, and we regret that we missed the mark this time. We take your feedback seriously and we're committed to improving our service and food quality. We hope you'll give us another chance to make it up to you in the future. Best, Benihana - Temecula, CA Management Team
   

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10. L

    Laurie VIP

    San Diego2 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The entire experience was so enjoyable. Service was great and the food is always fantastic.
    

    Benihana - Temecula, CAResponded on April 7, 2025

    Hi Laurie, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had an enjoyable experience with our service and that you found our food to be fantastic. We always strive to provide top-notch service and delicious meals to our guests. Your feedback is greatly appreciated and we look forward to welcoming you back to Benihana - Temecula, CA soon! Best, Benihana - Temecula, CA Management Team
    

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