Bella Napoli

Review summary

1. E

   Eileen

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best ambiance and food. A mix of Italian and American. I had filet and shrimp and it was awesome. Server was attentive and efficient. Price was amazingly inexpensive. I will recommend to all.
   

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2. L

   Laura

   Chicago

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Valentine's Day was amazing because of Bella Napoli, delicious food and great atmosphere.
   

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3. D

   David

   Monterrey

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Our waitress was phenomenal, we really loved this place. My wife surprised me with dinner reservations for Valentine’s Day, and we have never been there. Highly recommend it
   

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4. F

   Faith

   VIP

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Cute decorations for Valentine's Day.
   

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5. A

   Alex

   Chicago

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot to go out to eat for a date or friends. Very kind staff and very easy to set up a reservation. Pizza was amazing and so was the fries. Very nice and comfortable environment to eat at after a long day.
   

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6. P

   Pinakin

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Staff is friendly and courteous. We like this place
   

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7. G

   Gabe

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food fresh great service
   

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8. I

   Irma

   VIP

   Chicago

   17 reviews

   5.0

   17 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to dinner on a Saturday night and received service in a quick and efficient matter. There was a singer that brought an energetic vibe. Food was delicious and a great time.
   

   • 

   Bella NapoliResponded on January 7, 2025

   Dear Irma, Thank you for your wonderful review! We’re so glad to hear you enjoyed the food, service, and lively atmosphere with the singer. It’s great to know everything was quick and efficient, making for a fun evening. We look forward to welcoming you back for another great experience soon!
   

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9. D

   Dan

   Chicago

   7 reviews

   2.0

   7 reviews

   Dined on January 4, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   When someone in our party clicked on directions on the open table reservations it took him to the wrong address. I mentioned that it was a 90th birthday on the reservation and no acknowledgement was made at the restaurant. Chicken Parmesan could hardly be cut with the knife provided. Tough piece of chicken. For a party of 10 we expected better service, ie water refilled, addtl bread, more than one plate of olive oil and dishes cleared promptly before second course arrived. Not what we hoped for in celebrating our mother’s 90th birthday.
   

   Bella NapoliResponded on January 7, 2025

   Dear Dan, Thank you for sharing your feedback, and we’re truly sorry that your experience didn’t meet expectations, especially for such a special occasion. We apologize for the issues with the directions, the lack of acknowledgment for the birthday, and the service challenges you encountered. We understand how important it is to make these moments memorable, and we will address the areas you mentioned—like improving the service and the quality of the Chicken Parmesan—to ensure better experiences in the future. We appreciate your patience and hope we can have the opportunity to provide a much better experience for you and your family next time.
   

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10. e

    eric

    VIP

    Chicago

    19 reviews

    5.0

    19 reviews

    Dined on January 1, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    very good food our server was awesome!!!!!!!!!!!!!!
    

    Bella NapoliResponded on January 7, 2025

    Dear Eric, Thank you for your great review! We’re thrilled to hear you enjoyed the food and had such an excellent experience with our server. It’s wonderful to know that the atmosphere and service contributed to your visit. We hope to welcome you back soon for more great meals and cocktails!
    

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