Beertown Public House - Burlington

Review summary

1. M

   Michael

   Toronto

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Had the special Turkey sandwich it was quite tasty.
   

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2. N

   Nancee

   Toronto

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Service is not at the level it used to be. Tables are waaay too close together- couldn’t even have a conversation. Maybe thinking about noise reduction? We we were sat there was no light over the table (because tables were moved to squeeze in more people) so I couldn’t even read the menu without my phone light. Probably wouldn’t be coming back. Not worth it.
   

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3. R

   Rodger

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Emily R was remrkable. Very attentive, helpful, friendly, smiley, courteous and just downright genuine, polite and the main reason for the high scores. The food was very good but seems overpriced. It would be beneficial to insert some noise reduction padding. Your highest score on the survey meant "energetic" as in a positive wheras it was hard to have conversation (a negative experience) because it was quite loud.
   

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4. A

   Ali

   VIP

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Another great experience at Beertown in Burlington - it was loud but to be expected. Food and service was great!
   

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5. OT

   OpenTable Diner

   Toronto

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matty was very knowledgeable and friendly. Food and drinks were quick to arrive. I love the new Creme Brûlée!
   

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6. L

   Lorretta

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Another yummy experience at Beertown. The drinks were yummy and the food was great as always. It was a surprisingly busy night so it was quite loud and the servers were busy! Overall good evening.
   

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7. R

   Ron

   Toronto

   10 reviews

   5.0

   10 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was great as usual. Waitress was ok but we had to get her attention for everything. It was quite full and very noisy.
   

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8. G

   Gile

   Toronto

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was awesome , attentive to our every need and very quick, the food was awesome and the restaurant is awesome. We will be back for sure. Thank you, Gile
   

   Beertown Public House - BurlingtonResponded on November 19, 2024

   Thank you so much for your kind words, Gile! We're thrilled to hear you had such a great experience with us. It’s wonderful to know that our team made your visit special and that you enjoyed both the food and the ambiance. Your feedback means the world to us, and we can’t wait to have the pleasure of serving you again. Whenever you're ready for another memorable meal, we’ll be here, eager to welcome you back with open arms and a smile! Until then, take care, and we look forward to your next visit—you're always welcome! Kind Regards, Kat Guest Service Supervisor
   

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9. E

   Elizabeth

   Toronto

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was prompt and ambience was nice. Server kept us updated and informed of progress of meals especially when there was a bit of delay
   

   Beertown Public House - BurlingtonResponded on November 19, 2024

   Hello, Elizabeth! Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the ambiance and found our service to be attentive. We truly appreciate your understanding regarding the slight delay, and we're glad our team was able to keep you informed throughout. Your experience is very important to us, and we look forward to welcoming you back soon for another wonderful visit. Best Regards, Kat Guest Service Supervisor
   

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10. OT

    OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on November 3, 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4

    No gluten free appetizer options - everything fried in the same fryer not good.
    

    Beertown Public House - BurlingtonResponded on November 7, 2024

    Hi there, Thank you for sharing your thoughts with us. We understand your concern about our gluten-friendly options. Since all of our fried items share the same fryer, once something with gluten touches the oil, it can’t be removed. Because of this, we use the term “gluten-friendly” instead of “gluten-free” to reflect the risk of cross-contamination. We apologize for any inconvenience this caused and are actively looking for ways to improve our offerings. In the meantime, we’d be happy to help you explore safe alternatives from our non-fried menu on your next visit :) Thanks again for bringing this to our attention. We hope to welcome you back soon! Best regards, Kat Guest Service Supervisor
    

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