Beach House Restaurant & Tap Room

Review summary

1. W

   William

   Atlanta3 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   It took 30 minutes for a server to finally take our initial drink order. It wasn’t even her assigned table. Three people at our table ordered fish and chips. It said beer batter. The fish was clearly not beer battered fish and was overcooked.  I received a beer from the bar with some kind of foreign substance in the bottom of the glass. When I took it out, it looked like a piece of oyster.  There was no follow up from management after the whatever it was, was found in the glass.  Our server was very nice and did the best she could. She was clearly overloaded with too many tables while the other two servers appeared to have minimal tables. My wife thought it would be a good place to promote to her conference attendees, but changed her mind after this experience. 
   

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2. T

   Tom VIP

   Indiana94 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 4

   They had a special Valentine's Day dinner and were woefully unprepared. The menu was a fixed 4 course meal, and they already had run out of several choices by our 7pm reservation. My steak had to be sent back because it was way overcooked, and the meat was not very tender. A bad experience all the way around.
   

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3. C

   Chris

   Greater Boston4 reviews

   4.0

   Dined on January 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   During a low-season dinner, we were one of 3 tables occupied. Service was friendly and (understandably) quick, and the food was excellent! The smoked fish spread was terrific as an app, and the seafood entrees (Georgia shrimp and Fish and Chips) were very good too!
   

   Beach House Restaurant & Tap RoomResponded on January 13, 2025

   Thank you so much for your kind review! We're thrilled to hear you enjoyed your recent dining experience at Beach House Restaurant, especially during the low season. We take pride in our fresh, local seafood and are delighted you loved the smoked fish spread and your entrees. We appreciate your understanding regarding the pace of service. Even during quieter periods, we strive to provide attentive and efficient service without rushing our guests. We hope to welcome you back to Beach House Restaurant again soon! Warm Regards, Roddy Smith II F&B Manager Beach House Restaurant
   

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4. C

   Carol

   Sacramento34 reviews

   3.0

   Dined on December 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   we went to the Beach House to share a Christmas Eve lunch. Loved the design and decor of this restaurant. After we ordered our lunches, the food took a very very long time to arrive, and our order was not complicated. It was disappointing enough that we won’t go back.
   

   Beach House Restaurant & Tap RoomResponded on January 3, 2025

   Thank you for the review. We truly appreciate your feedback and are delighted you loved the design and decor of our restaurant. I am sincerely sorry to hear that your food took longer than expected to arrive on Christmas Eve. I was actually working the kitchen line that evening, and I personally apologize for any inconvenience this delay may have caused. I would be grateful for the opportunity to learn more about your visit. Could you please reply privately with the approximate time of your reservation? This will help me investigate. We value your patronage and hope you'll reconsider giving us another chance. We are committed to providing all our guests with the efficient service and delicious food that the Beach House is known for. Warm Regards, Roddy Smith II Food & Beverage Manager
   

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5. T

   Tony

   Charlotte1 review

   5.0

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were visiting during Thanksgiving and the family loved the Thanksgiving buffet. Food was delicious. Thank you for hosting us during the holiday!
   

   Beach House Restaurant & Tap RoomResponded on December 2, 2024

   Thank you for sharing your feedback! We're so glad to hear that your family enjoyed the Thanksgiving buffet and that the food was to your liking. It was our pleasure to host you during the holiday, and we truly appreciate your kind words. We hope to welcome you and your family back for another special occasion in the future!
   

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6. A

   Angie VIP

   Coastal Georgia25 reviews

   4.0

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Was a very nice Thanksgiving Buffet but I wouldn't call it a brunch as brunch entails breakfast and lunch combination of items. Service and staff were excellent. The only breakfast items were bacon, sausage, biscuits and gravy and also there were some muffins and packaged pastries, so I guess that qualifies somewhat as a brunch without eggs, but all good, there were three proteins for lunch. It would have been nice to have scrambled eggs or bennies or or or or... especially seeing as there was empty pans where they should have been beside the biscuits and gravy. Other than that, all was very good and the Mac and Cheese and the Cheesy Potatoes as well as the Sautéed Squash Mix were probably one of the best sides we've had in Glynn County so that definitely made up for no eggs! We would definitely go back as everything was very good and all hostesses, servers and back of the house staff encountered were very attentive and friendly!
   

   Beach House Restaurant & Tap RoomResponded on December 2, 2024

   Thank you for your thoughtful and detailed review! We're so glad to hear that you enjoyed the Thanksgiving Buffet overall and that the service and staff made a positive impression. We appreciate your feedback regarding the brunch offerings, and we understand your point about the lack of breakfast items like scrambled eggs or eggs Benedict. We’ll certainly take this into consideration for future events. It’s fantastic to hear that the mac and cheese, cheesy potatoes, and sautéed squash mix were highlights for you — we’re glad they helped make up for the missing items! We look forward to welcoming you back and hope to provide an even better experience next time.
   

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7. J

   Jean

   Baltimore127 reviews

   3.0

   Dined on November 1, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Nice server but was underwhelming. Looks really nice on website. Bread with fish dip was hard and should have been toasted. The fish dip was edible but nothing special. Nice to sit on screened porch but no view of ocean. Probably won’t make a point to go back. Sorry.
   

   Beach House Restaurant & Tap RoomResponded on November 3, 2024

   I extend my sincere apologies for the subpar dining experience you encountered at our establishment. We hold your feedback in high regard and are committed to implementing improvements. Our culinary team will modify the bread and fish dip recipe to enhance its taste and quality. Additionally, we are exploring options to expand our seating areas, offering a more picturesque ocean view. I kindly request the opportunity to discuss your experience further and address any concerns you may have. Please contact me directly at your leisure. Thank you for sharing your feedback. It is greatly appreciated. Kind Regards, Roddy Smith II Food and Beverage Manager
   

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8. M

   Mary

   Atlanta4 reviews

   5.0

   Dined on August 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service, charming restaurant- love the screened in back porch!
   

   Beach House Restaurant & Tap RoomResponded on September 2, 2024

   Thank you very much for your review! We are thrilled you enjoyed your visit and look forward to serving you again! With Gratitude, Roddy
   

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9. M

   Morgan

   Coastal Georgia1 review

   4.0

   Dined on August 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We reserved a table but was not needed as it was just 3 of us. Recommend reservation for bigger parties. Service was quick and waitress accommodated all of our needs. Food was very good.
   

   Beach House Restaurant & Tap RoomResponded on August 13, 2024

   Thank you so much for your feedback and your recommendation. We hope to welcome you again in the future! Kind Regards, Mel
   

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10. OT

    OpenTable Diner

    Atlanta6 reviews

    1.0

    Dined on July 27, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Buffet only. So gross. All the food was cold. Biscuits could have broken a window they were so hard.
    

    Beach House Restaurant & Tap RoomResponded on August 13, 2024

    Thank you for your feedback, I apologize for your poor experience last month. We no longer offer the breakfast buffet - we hope to welcome you for a better experience. Kind Regards, Mel
    

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