BC Kitchen - Parq Vancouver

Review summary

1. K

   Karlo

   Vancouver

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   The restaurant experience I had with my friends was beyond terrible. I had a 6pm reservation for 10 people at BC Kitchen and the service was abysmal. The food took a long time to be served and they were served one/two at a time at such long intervals. The last two entrees were especially behind and when one of the last two was served, it was not at the desired temperature and was thus sent back. This took too long to be re-served and later we realized that the last entree was totally missed. We inquired about it and was told it's coming out in 5min which never happened. Many more conversation followed and excuses made by the sever and the manager. And more than 2 hours after we were seated, the food still has not come. The server was hiding, avoiding us at some point as we were visibly getting upset by the situation. We left the restaurant with one person in my party having not eaten. We had the forgotten order on a take out bag when we left but to add insult to injury, the food was severely overcooked when we opened the bag. We had strong feeling that it was the original overcooked meat that we sent back the first time. Such a terrible experience coming from a restaurant under a JW Marriott brand. Pity. The basics of communication were inexistent among its staff. I was very much looking forward to that weekend as it was my only time to celebrate the holidays with my friends from BC, given that I'm working both Christmas and New Years in Seattle. It almost ruined the whole night.
   

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2. S

   Steve

   Seattle

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was terrible: inattentive Had to wait and ask for service multiple times and, finally, the check; then the check was innacurrate in our favor, but then the updated, corrected check was delayed due the inattentive staffer opting to have a conversation with the partner of another staffer sitting at the bar.
   

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3. S

   Stephanie

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined on December 9, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   Didn’t honour their usual happy hour or Sunday game day specials- for no good reason other than presumably it was the weekend of the Taylor Swift concerts next door at BC Place. Absolutely predatory move. No notice on social media or anywhere else that they wouldn’t offer their usual specials.
   

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4. K

   Kathy

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing 👏 Our server Andrea made this evening memorable. We will be back to see her. ♥️
   

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5. D

   Dillon

   Vancouver

   1 review

   1.0

   1 review

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Possibly the worst restaurant experience I’ve ever had. Food is terrible and over priced and somehow the service is even worse… took almost 2 hours to get our food and he server only came by once for drinks. Only place I’ve ever not tipped.
   

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6. T

   Tom

   London

   1 review

   1.0

   1 review

   Dined on November 18, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Extremely disappointed with the food, the prime rib was extremely fatty and there was a extremely small side of broccoli, cauliflower and potatoes - in fact everyone received a different amount of food, despite all of us ordering the same dish. The noise was extremely loud. Staff were friendly and polite; however, the kitchen got our orders wrong in relation to the way we wanted to prime rib cooked. Wouldn’t return and an extremely dissatisfied roast.
   

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7. G

   Glenn

   Hawaii

   7 reviews

   3.0

   7 reviews

   Dined on November 18, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Music was way too loud! Had to shout to hear conversations. Unless that changes - will not be back.
   

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8. M

   Maria

   Manitoba

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great meeting location, but need Government ID as it’s in casino. Met friends before the Grey Cup. Burgers were excellent!
   

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9. D

   Duke

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our high top table was not available because of last min vip Jonas bros seating. We were given an even better table thanks to our server Sally. She made our ufc evening outstanding.
   

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10. J

    Jessa

    Vancouver

    1 review

    1.0

    1 review

    Dined on October 27, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1

    Very loud music. Crappy service overall. Food was good but took a lot my time.
    

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