Bandol

Review summary

1. L

   Lori

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   My main issue was that once we sat down, a pan handler had come in - after already hassling people outside - and kept asking for money while we were sitting at the table. There were 3 employees standing by our table and not one said anything to assist us. We kept saying no thank you as we were sitting there and they just stood there quietly not saying anything. It was very uncomfortable. I would have hoped the employees would have said something to help. Not very impressed - it was like they didn’t know what to do. For happy hour, this place is fine, but the dinner service and ambiance on. Tuesday no less, was not that great.
   

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2. C

   Cynthia

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience. Perfect setting for meeting colleagues.
   

   BandolResponded on November 12, 2024

   Dear Cynthia, We are so pleased to learn you had an enjoyable dining experience at Bandol. Thank you for taking the time to share that with others. Hoping you will join us again soon. Best regards, Brad and The Bandol Team
   

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3. L

   Lola

   Chicago

   56 reviews

   vip
   3.0

   56 reviews

   Dined on October 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was very good, but service was inconsistent.
   

   BandolResponded on November 12, 2024

   Dear Lola, Thank you for being our guest and for your feedback. We are sorry we fell flat with your service and have let our management team know. Please accept our apologies for any inconvenience you may have experienced. Sincerely, Brad and The Bandol Team
   

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4. C

   Cindy

   Richmond

   13 reviews

   vip
   4.0

   13 reviews

   Dined on October 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   This is located on corner in the Hyatt Centre hotel. The roasted salmon with beluga lential ...fantastic. Drink Fluer de Champagne was perfect.
   

   BandolResponded on November 12, 2024

   Dear Cindy, We are pleased to learn you had an enjoyable dining experience. Thank you for sharing. Looking forward to welcoming you back again soon. Best regards, Brad and The Bandol Team
   

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5. E

   Elizabeth

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on October 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was good. We had a birthday and were given a complimentary piece of cake
   

   BandolResponded on November 12, 2024

   Dear Elizabeth, Thank you for being our guest and for your feedback. Your comments have been shared with our management team. Best regards, Brad and The Bandol Team
   

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6. C

   Chelsea

   Chicago

   7 reviews

   1.0

   7 reviews

   Dined on October 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   One of the worst meals we’ve ever had. And we brought an out of town guest. It was embarrassing and a shocking waste of $175. The swordfish kabobs were so dry we all only choked down one tiny shriveled piece. It took 40 minutes to even receive our first dish which was a chintzy burrata dish with grossly sweet tomato jam. The cauliflower au gratin was something out of a horror movie. It was also the only truly edible thing on our table. Our server was very kind and I could see he was the only person working the entire floor and I felt bad for him. But they kept seating tables even though they were understaffed and that’s a choice. I should have just made another reservation somewhere else when they called me at 7pm, thirty minutes before our reservation, saying they wanted to close early at 8 and do we still want to come in….When we arrived they were accepting walk ins which was very confusing. I don’t understand how this place has so many good reviews. The food was atrocious and overpriced.
   

   BandolResponded on November 12, 2024

   Dear Chelsea, We are so sorry to learn we offered you such a disappointing dining experience. Please know that this is not how we want our guests to feel when they dine with us and we have shared your feedback with management for review. What you experienced is unacceptable and we offer our sincere apologies for any inconvenience you may have experienced. Sincerely, Brad and The Bandol Team
   

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7. S

   Steven

   Indiana

   41 reviews

   vip
   5.0

   41 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, prices, and service. I feel like this is almost a hidden gem in the Loop because it's always got a nice crowd, but not crazy busy like some places.
   

   BandolResponded on November 12, 2024

   Dear Steven, We thank you for letting others know you enjoyed your Bandol dining experience. Please join us again soon. Best regards, Brad and The Bandol Team
   

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8. G

   Gret

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on October 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again I had a fantastic dining experience at Bandol. Made a point of dining here again on this trip and wasn't disappointed. The food is excellent. Served by friendly staff. I like the relaxed atmosphere while dining. Will be back again on my next trip to Chicago.
   

   BandolResponded on November 12, 2024

   Dear Gret, We are so pleased you took the time to let others know you enjoyed your dining experience at Bandol. Thank you! Hoping to have the pleasure of serving you again soon. Best regards, Brad and The Bandol Team
   

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9. N

   Nikola

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on October 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely French-inspired bistro, with authentic cuisines, excellent value. Recommended.
   

   BandolResponded on October 10, 2024

   Dear Nikola, We thank you for letting others know you enjoyed Bandol. Please join us again soon. Best regards, Brad and The Bandol Team
   

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10. C

    Chicago2367

    Chicago

    108 reviews

    3.0

    108 reviews

    Dined on September 21, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    I realize many restaurants are shortstaffed. I have brought clients here in the past for lunch and it was always terrific. The food was good and the value was there, however, the music was way too loud for people in the restaurant. We made a later reservation, thinking it will be a little bit quieter. Our server was a sweetheart, we got our before the salads. I hope it can turn around because the atmosphere is nice and the food, wine and cocktails are good value
    

    BandolResponded on September 24, 2024

    Dear Chicago2367, We thank you for being our guest and for bringing these issues to our attention. Please accept our sincere apologies for offering you such a lack luster dining experience. Comments are very important to us and yours have been shared with management for review. We are so sorry for any inconvenience you may have experienced. Sincerely, Brad and The Bandol Team
    

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