Backyard Gilbert

Review summary

1. K

   Kristin

   Phoenix5 reviews

   5.0

   Dined on February 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Spencer, Zane and Ian provided the best service.. drinks were great and loved the dualing pianos
   

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2. T

   Tabitha

   Las Vegas3 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was horrible. Nachos were gross, cheesesteak sandwich was so bland, wings were ok, only thing that was good was the pretzel, but it was $12!! Definitely will not be back!
   

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3. M

   Mark

   Phoenix1 review

   5.0

   Dined on February 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ely pianos was great! Nachos were great happy hour is good also
   

   Backyard GilbertResponded on February 14, 2025

   Mark, thanks for taking the time to leave us a review! We're thrilled you enjoyed the pianist and nachos. We hope you'll join us again soon.
   

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4. D

   Danell VIP

   Las Vegas2 reviews

   3.0

   Dined on February 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Other than the salads the portions are so tiny. The potato skins were about the size of an egg……one and done for this place
   

   Backyard GilbertResponded on February 7, 2025

   Danell, thank you for your feedback. We're sorry to hear that the portion sizes didn't meet your expectations. We take all comments seriously and will share this with our management to ensure we're offering the best possible experience. We hope you'll give us another chance to make it right next time.
   

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5. OT

   OpenTable Diner

   Orlando3 reviews

   2.0

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service was so slow. When food finally came it was very average. Guacamole was brown. Carne Asada was chewy. Salad was drenched in dressing. Drinks were not made as described. Overall disappointing. We had been before and had a better experience but this was not good
   

   Backyard GilbertResponded on January 27, 2025

   Thank you for sharing your feedback. We sincerely apologize for the experience you had during your visit. Your previous positive experience shows we can do better, and we truly appreciate you letting us know where we fell short. We will address these concerns with our kitchen and bar teams to ensure improvements are made. If you'd like to share more details about your visit, please reach out to us. Thanks again for taking the time to leave us a detailed review.
   

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6. A

   Ann VIP

   San Francisco13 reviews

   1.0

   Dined on January 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Your food was absolutely horrible! Hire a new cook or change your menu. We won’t be back again. Not only did we not receive our food as ordered but it was above subpar and for what you charge I should have gone to our neighbor bar. While their food is mediocre it’s better than what you served tonight and drinks are cheaper.
   

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7. P

   Paula

   San Francisco2 reviews

   5.0

   Dined on January 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I want to extend my thanks and gratitude to the entire team yesterday at the Backyard! We were there for the OSU Championship game and our service was exceptional! Despite there being probably 200 people or more rushing in simultaneously, we were served very timely and always with a smile! SO THANK YOU! In addition, thank you for hosting OHIO STATE in the East Valley!!! It is SO SO SO SO appreciated that we are represented closer to our homes rather than having to drive into Phoenix! I hope you will continue this tradition next season. THANK YOU!
   

   Backyard GilbertResponded on January 27, 2025

   Paula, thank you so much for the kind words! We're thrilled to hear you had a great experience with us during the OSU Championship game - we're always happy to host Ohio fans! We would love for you to continue this tradition next season and look forward to hosting you again. Thanks again for your support, and we can't wait to see you next time!
   

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8. S

   Sue

   Minneapolis2 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   First time at this restaurant. Checking it out for the dueling pianos visit next week perhaps. The music was very loud so conversation had to be at a minimum. Would recommend just lowering the music volume a bit. The service was amazing. My margarita pizza needed to be a bit more done. The center was barely warm. Thanks.
   

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9. C

   Carolyn VIP

   St. Louis10 reviews

   3.0

   Dined on January 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   Average food. Very loud!!! There was no way to have a conversation.
   

   Backyard GilbertResponded on January 17, 2025

   Carolyn, thank you for sharing your feedback. We're sorry to hear that the noise level made it difficult for you to have a conversation. As a live sports and music venue, we love creating an energetic atmosphere, and we understand that it can sometimes get loud. If you're looking for a quieter dinning experience, we recommend coming for lunch and enjoying our lunch special. We appreciate your thoughts on the food and will continue working to improve the overall experience. Thank you again.
   

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10. V

    Vernon VIP

    Seattle2 reviews

    3.0

    Dined on January 5, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    Don’t expect a fine dining experience. Loud music and lots of sports on tvs. I’d recommend this for a good hangout time. Service was decent but the food is not; this is bar food snacks and weak drinks. Order some beer and have some decent conversations with the people around you. Not sure a reservation is needed for a place like this.
    

    Backyard GilbertResponded on January 6, 2025

    Vernon, thank you for taking the time to share your feedback! We're glad to hear you enjoyed the atmosphere. We'll certainly take note of your comments on the food and drinks as we continue to improve our offerings. We appreciate your visit and hope to see you again soon for another good time with friends!
    

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