Aroma

Review summary

1. A

   Ann

   Surrey5 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Aroma is our go to restaurant to celebrate birthdays and anniversaries. It was good to see the place almost full last evening.
   

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2. O

   ORLANE

   Kent1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant in the heart of Dorking. Great Italian food and service. They also served the kid menu very fast which was really appreciated. Overall great experience and will come back
   

   AromaResponded on March 12, 2025

   Thank you so much for your wonderful review, Orlane! We're thrilled to hear that you had a great experience with both the food and service. We’re especially happy that our kid’s menu was served promptly and that it added to your enjoyable visit. We look forward to welcoming you back soon! Best regards, The AROMA Ristorante Italiano team
   

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3. EM

   EllieM

   London3 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Food wasn’t great, the drinks were reasonably priced and service friendly but I wouldnt return
   

   AromaResponded on March 12, 2025

   Hi Ellie, Thank you for sharing your feedback. We're sorry to hear that the food didn't meet your expectations, although we're glad you found the drinks reasonably priced and enjoyed the friendly service. We always aim to provide a great experience for our guests, and we’ll be sure to review your comments to continue improving. We hope you might reconsider and give us another chance in the future. Best regards, The AROMA Ristorante Italiano team
   

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4. D

   David

   Surrey3 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I never give 5stars for any review. The restaurant which we have used on many occasions is one of the best in Dorking and we will continue to use it.
   

   AromaResponded on March 12, 2025

   Hi David, Thank you for your kind review! We really appreciate your continued support and are thrilled to be one of your go-to restaurants in Dorking. We’ll always strive to keep delivering great food and service. Looking forward to welcoming you back soon! Best regards, The AROMA Ristorante Italiano team
   

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5. P

   Philip

   West Sussex1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Interesting menu, very courteous staff and a nice atmosphere, what's not to like!
   

   AromaResponded on March 12, 2025

   Hi Philip, Thank you for your fantastic review! We’re delighted you enjoyed our menu, the service, and the atmosphere. We look forward to welcoming you back soon! Best regards, The AROMA Ristorante Italiano team
   

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6. M

   Martin

   London1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Interestingly designed restaurant, friendly and helpful staff providing good service and good quality food. Would recommend and go again. Convenient for the underground station.
   

   AromaResponded on March 12, 2025

   Hi Martin, Thank you for your kind review! We’re thrilled to hear that you enjoyed the atmosphere, service, and food. It’s great that our location was convenient for you too! We look forward to welcoming you back for another visit soon. Best regards, The AROMA Ristorante Italiano team
   

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7. N

   Nicola

   Surrey1 review

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   A really good local business recently upgraded with an excellent Italian menu!
   

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   AromaResponded on March 12, 2025

   Hi Nicola, Thank you for your review! We’re so glad you enjoyed the upgraded menu and our Italian dishes. It’s always great to hear from our local guests, and we’re grateful for your support. We look forward to welcoming you back soon! Best regards, The AROMA Ristorante Italiano team
   

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8. k

   kathryn

   Surrey1 review

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Delicious family meal to celebrate a birthday! Attentive service with excellent food. Will definitely return soon!
   

   AromaResponded on March 12, 2025

   Hi Kathryn, Thank you for the lovely review! We’re thrilled that you had a wonderful family meal with us to celebrate a special occasion. We look forward to welcoming you back soon! Best regards, The AROMA Ristorante Italiano team
   

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9. S

   SEAN

   Surrey1 review

   5.0

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Aroma is a true taste of Italy. The food, wine and service were all exceptional. I would highly recommend and we will certainly be returning!
   

   AromaResponded on March 12, 2025

   Hi Sean, Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the food, wine, and service. We look forward to welcoming you back for another great experience! Best regards, The AROMA Ristorante Italiano team
   

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10. K

    Kathy

    London1 review

    1.0

    Dined on February 1, 2025

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 2

    We were the only diners for lunch on a Saturday apart from one solo diner. When I booked I said it was a birthday celebration. The food was average. The lasagne was covered in oil. I mentioned this to the waiter, his response was "enjoy your meal". Very overpriced, small portions. We will not be returning. Overall,very disappointing. Not even offer a complimentary drink to celebrate a birthday. Staff lacked enthusiasm. No atmosphere in the restaurant. We paid £86.00 and left.
    

    AromaResponded on March 12, 2025

    Hi Kathy, Thank you for sharing your feedback. We’re really sorry to hear that your experience didn’t meet expectations, especially for a special occasion like a birthday. We always aim to provide delicious food and excellent service, and it’s disappointing to hear that we didn’t achieve that for you. We take your comments on the lasagna and overall experience seriously, and we’ll be addressing this with the team to ensure that we continue improving. We hope you’ll reconsider and give us another chance to offer you the experience we’re known for. Best regards, The AROMA Ristorante Italiano team
    

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