Arena Beach Club At The Westin Puntacana Resort

Review summary

1. OT

   OpenTable Diner

   Las Vegas1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The view is lovely and so is the staff. However the food is horrible. I had the snapper and had to return because it was dry, very tough and over cooled. I exchanged it for a salad that was better, but very salty. This restaurant also services the beach during the day and I had the same salad earlier and it was good. At night it was not. We also had the ox tail which was also very salty. Nice people, bad food.
   

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2. L

   Lindsey

   Memphis/West TN7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the Caesar Salad and Chicken dish. Kids chicken wrap was also delicious.
   

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3. D

   David

   Washington DC4 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   As all restaurants at this resort, the price is very/too high. But, the service was very good and we enjoyed everything we ordered. As opposed to other restaurants at this resort, we felt fine with the expense relative to the quality, even though we left realizing we had paid too much. We would likely eat here again rather than at other Westin restaurants.
   

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4. OT

   OpenTable Diner

   New York City5 reviews

   2.0

   Dined on March 7, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Patrons needs to be prepared for a relaxed service, coming from NYC and expecting fast service, this was frustrating. Water came after 20 minutes and we were hot and thirsty, drinks came 15-20 minutes later and one couldn’t be made. Lobster was desired but out of season. Appetizers were great but they don’t start mains until after apps, even though I requested everything at once. Steak had to be reheated but that’s common with our pickiness. Overall probably a common experience, but for high season, having 2 waiters and 2 bartenders with 2 large parties (18 and 6), our family of 4 didn’t love this experience.
   

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5. l

   longislanditalian

   New York City9 reviews

   4.0

   Dined on March 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nelson our server was terrific. Food was very good but small portions. I thought prices were a little high and the taxes are ridiculous.
   

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6. L

   Laura

   Philadelphia11 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had another lovely experience at Arena Beach Club. Our server Faniel was attentive and helpful. We had the grilled octopus appetizer again and it was delicious. My husband's king salmon was prepared perfectly. My snapper was a bit over cooked but still good. Dessert was awesome. I had the mango lassi and he had the chocolate ice cream. Best place to eat for a relaxing seaside meal at the Westin.
   

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7. S

   Stacy VIP

   Louisville1 review

   1.0

   Dined on February 26, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food was terrible and overpriced. The glasses of wine were ridiculous. They pour about 4 ounces and call that a glass of wine. Super disappointed given this is the resorts only beachfront restaurant. Will not be going back.
   

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8. L

   Laura

   Philadelphia11 reviews

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The restaurant was lovely, the ocean view was wonderful. Our food was ok. Our server, Nelson, was awesome!!! He made the experience top notch. We would go back just to see him again.
   

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9. G

   Gen

   New York City7 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Snapper was dry and overcooked. Appetizer salads small portions
   

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10. M

    Michele VIP

    Dallas7 reviews

    2.0

    Dined on February 14, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 5

    Our first night at the hotel on Valentine’s Day we ate here and it took 20 minutes before someone even acknowledged us. Once we finally ordered we ordered champagne and it didn’t get delivered till our entrees were out and it was delivered without glasses or them opening it. It sat there for another 10 minutes till someone finally came and opened it. Our entrees were horrible. I ordered the prawns and they were overcooked and the rice was hard like it wasn’t cooked enough and the flavor was just not good. This was our travel day and I was starving so we just ate it. Also I noticed the hostess given out flowers to couples but for some reason we didn’t get one? Not sure if they specifically paid for that but it seemed like a complimentary thing for Valentine’s Day but we got skipped. Overall I would skip this place for dinner and eat at the other two restaurants on property instead.
    

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