Aqimero

Review summary

1. J

   John

   Philadelphia

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   The chicken entree was highly recommended but I wasn’t impressed should have ordered the scallops or lamb . Have stayed at the Ritz many times in the past 27 years and the dining options were much better in the past
   

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2. M

   Mark

   Philadelphia

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dining experience. Food, ambiance, service was top notch.
   

   AqimeroResponded 2 days ago

   Hello Mark! We're so pleased to see that you had an excellent dining experience at Aqimero. Your compliments about our delicious food, grand ambiance, and top notch service truly mean a lot to us. We look forward to welcoming you back soon for another amazing experience!
   

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3. N

   Nancy

   New York City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Mimosa was terrific, however… Food was not inspired, especially for Christmas. Salad was good but han dinner was a chunk of ham, not a slice, and dessert was some cooked apples in a phyllo cup. Worst of all, coffee (not included) was $8. Who charges $8 for coffee unless it has liqueur in it? The service was great, especially Hannah.
   

   AqimeroResponded 2 days ago

   Hello Nancy, thank you for taking the time to share your feedback. We're happy to hear that you enjoyed your Mimosa the excellent service provided by Hannah. We're sorry to hear that our food didn't meet your expectations. We always strive to provide unique and delicious dishes for our guests, so your feedback about the ham and apples in the dessert is noted. We'll certainly take your comments into consideration as we continue to enhance our offerings. We hope you'll give us another chance to impress you in the future.
   

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4. M

   Maddy

   Philadelphia

   27 reviews

   4.0

   27 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Interior was interesting to see architecturally. Food was great and so were cocktails. Our waitress was helpful with picking great apps and entrees. Lounge area was freezing due to doors opening constantly in 19 degree weather, we had to move due to cold air hitting us, it was like there was no heat and we were sitting outside almost. Unfortunate party of entire experience and shocking for a ritz Carlton hotel. Otherwise our experience, food, and staff was great.
   

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   AqimeroResponded 2 days ago

   Hello Maddy, it's such a pleasure to hear how much you enjoyed our delicious dishes and creative cocktails. We're especially pleased to see that our staff was able to assist you with your appetizers and main courses. We apologize for the discomfort you experienced due to the cold air coming in through the door. We're always looking for ways to improve our guests' experiences and your feedback will certainly help us in that endeavor. We appreciate your understanding and hope to see you again soon.
   

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5. A

   AnnMarie

   Philadelphia

   13 reviews

   5.0

   13 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful ambiance especially for the holidays! Excellent service and delicious food!
   

   AqimeroResponded 2 days ago

   Thank you for the 5 star review, AnnMarie! We're thrilled to know how much you enjoyed the beautiful ambiance and found our service and food to be excellent. It's always our goal to make the holidays special for our guests. We appreciate your kind words and look forward to welcoming you back to Aqimero soon!
   

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6. T

   Tracey

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Decided to host brunch for the women in my family! Great experience as always! The service and food are amazing!
   

   AqimeroResponded 2 days ago

   Wow, Tracey! We're overjoyed to hear that you and your family had a great experience at Aqimero! It's wonderful to know that our service and amazing food went beyond expectaions. Our team loves to provide unforgettable experiences for our guests and your feedback lets us know we're on the right track. We are counting down the days until your next visit!
   

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7. A

   Andrew

   VIP

   Philadelphia

   52 reviews

   4.0

   52 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service at Aqimero. Servers were friendly and attentive, but not overbearing. Tuna ceviche and grilled avocado were tasty and well executed. The rib eye was technically cooked to my med-rare order but would have liked to see a thicker cut of meat (was probably at or slightly under 1 inch thick), and could've had a better sear. I'm guessing the thinner cut made achieving a proper sear difficult without overcooking the steak. I acknowledge that this isn't a steakhouse, but at $85 I would hope to get close to a steakhouse level cook on a thick cut. Overall it was still very tasty because steak, and was a good meal with a bit of upside potential on the steak.
   

   AqimeroResponded 2 days ago

   Hello Andrew! We're so excited to hear that our team provided friendly and attentive service, and that you indulged in our ceviche and grilled avocado. We're sorry to hear that our rib eye did not wow you! We strive to provide the best dining experience and we're delighted that overall you still found your exprience enjoyable. Your feedback is valuable to us and we will certainly take it into consideration. We hope to have the opportunity to serve you again soon.
   

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8. F

   Frankie

   VIP

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great services, great server, awesome holiday vibe!
   

   AqimeroResponded 2 days ago

   Fantastic review, Frankie! We're so thrilled and delighted to know how much you indulged in our holiday vibe at Aqimero. We're always here to make your visit memorable. Our team is 100% looking forward to another amazing time with you soon!
   

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9. C

   Carmen

   Philadelphia

   17 reviews

   4.0

   17 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   I’ll be honest, I didn’t do much research before booking this reservation. I was a little disappointed by the fact it’s seemingly in the lobby of the Ritz rather than in its own room off the lobby. Due to the open-concept plan we were still getting a stiff breeze whenever someone would enter despite us being against one of the far sides of the restaurant. The service also wasn’t the fastest, which I wasn’t too upset about as I was celebrating my anniversary and enjoyed the extended time to chat. The people next to us just ordered a number appetizers for their meal and probably got out in under an hour. The food was the best part- I really enjoyed my appetizer, main, and dessert. I might go back but I am not rushing to do so.
   

   AqimeroResponded 2 days ago

   Hi Carmen! Thank you for taking the time to share your experience at Aqimero. We're so glad to hear that you enjoyed your appetizer, main dish, and delicious dessert. We're sorry to hear about your disappointment regarding the draftiness of the restaurant. We aim to provide a comfortable and enjoyable environment for all our guests, and we're sorry if you felt it wasn't up to the mark. Your feedback is valuable to us and we'll certainly take it into consideration as we continue to improve our guests' experiences. We hope to host you again in the near future!
   

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10. A

    Armen

    VIP

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Outstanding presentation and creativity. When the porterhouse was served tasty but overcooked and dry the staff were very accommodating and attentive. Being off of the busy and loud lobby was a bit loud but overall an excellent experience.
    

    AqimeroResponded 2 days ago

    Thanks for the review, Armen! We're thrilled to see that you enjoyed the outstanding presentation and creativity of our dishes at Aqimero. We apologize if the porterhouse didn't meet your expectations, and we appreciate your understanding. We're so grateful to hear that our staff was able to accommodate your needs. We hope it won't be long before your next visit with us. ¡Salud!
    

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