Andiamo Pasta & Chops

Review summary

1. T

   Timothy

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible experience at this restaurant. Shelby, who has been with the establishment since its opening, was incredibly helpful and attentive to our table. She did an amazing job, and I would highly recommend her. The lamb chops were the best I’ve ever had, and the entire meal was outstanding. I will definitely be back again.
   

   Andiamo Pasta & ChopsResponded today

   Thank you for taking the time to write a lovely review. We're glad to hear (but not surprised!) that Shelby provided helpful and attentive service. She is a tremendous asset to our team. We're also delighted that the lamb chops were the best you've ever had. That is a wonderful compliment. We look forward to welcoming you back soon!
   

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2. C

   Cathy

   Detroit

   15 reviews

   4.0

   15 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Shelly was fabulous! I will definitely ask for her when we return.
   

   Andiamo Pasta & ChopsResponded today

   Thank you for taking the time to leave us a lovely review, Cathy! We will be sure to share your compliments with Shelly. We are grateful to have her kind and attentive service on our team.
   

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3. L

   L

   Detroit

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Hostess was extremely rude, did not even greet us or smiled. Literally shut the door in front my mom while she was walking in, clearly did not know what a quality customer service is. Kept arguing with me about our reservation, did not even ask for our preference if we wanted a high top or regular table. Such a bad experience for the first time that even if the food was good, the service left a really bad taste. Will not be going back!
   

   Andiamo Pasta & ChopsResponded today

   Thank you for taking the time to share your feedback. We sincerely apologize for the experience you described. It’s deeply disappointing to hear that your visit fell short of our standards, especially regarding the service at the door. Our goal is to ensure every guest feels welcomed and valued, and it’s clear we did not meet that expectation during your visit. Please know that we take your concerns seriously and will address this matter with our team to ensure it doesn’t happen again. We truly regret that your first experience with us was not the warm and inviting one we aim to provide. If you’re open to giving us another chance, we’d like to make it right. Please feel free to reach out to us directly so we can personally address your concerns.
   

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4. K

   Karla

   Detroit

   36 reviews

   5.0

   36 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am so happy to have them back on Hall Road! You can’t go wrong here, they are so accommodating. The food is excellent, service is excellent even management walks around helping to bus tables and always checking in on customers. Definitely a team effort.
   

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5. A

   Anna

   Detroit

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best diner and service I have had in while ! Highly recommend
   

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6. A

   Archie

   VIP

   San Francisco

   12 reviews

   3.0

   12 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was awesome! We were seated near a door so it was cold.
   

   Andiamo Pasta & ChopsResponded today

   Thank you for the feedback, Archie. We sincerely apologize that you were uncomfortable during your visit, but we're glad to hear you enjoyed the food. We hope to welcome you back for a seamless experience in the future.
   

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7. K

   Kathy

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Four friends for a birthday celebration. The food was excellent, great portions, served hot by a very attentive server. Natasha made the birthday even more special. I hope to be back very soon!
   

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8. H

   Heather

   Detroit

   1 review

   2.0

   1 review

   Dined on December 10, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food and service was ok, music needs to be higher when busier. Our special occasion wasn't acknowledged.
   

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9. K

   Kim

   Washington DC

   1 review

   4.0

   1 review

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food and great service would return with friends
   

   Andiamo Pasta & ChopsResponded on December 10, 2024

   Thank you for dining with us, Kim! We hope to welcome you and your friends back soon.
   

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10. h

    holly

    Detroit

    7 reviews

    5.0

    7 reviews

    Dined on December 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Enjoyed a delicious lunch of soup and salad at Andiamos. Sat in the bar at a high top booth. Ambiance, food and service was top notch. Will definitely go back.
    

    Andiamo Pasta & ChopsResponded on December 10, 2024

    Thank you for taking the time to leave us a wonderful review, Holly. We're glad you enjoyed the food, service, and ambiance. We look forward to your return visit!
    

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