Alma

Review summary

1. D

   Diana

   Chicago

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Drinks offered in the glob were not great. Not a lot of information on the glob experience, disappointed with drink selection for that. Everything else was so fun!
   

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2. N

   Nikki

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The high tea (teddy bear tea) was a great experience. Hopefully this service returns next season. The service was fantastic because of our server Chris, who was attentive. The sandwiches, pastries, tea, hot chocolate and kiddy cocktail was delicious. The food for our child was kid approved. The atmosphere was aesthetic, relaxing and not loud. Will definitely be coming back from drinks and dinner.
   

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3. J

   Jan

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Teddy Bear Tea was the perfect afternoon gathering for my daughters and grandchildren. As soon as we sat down, the kids each received their own teddy bear which made them all so happy. The food was plentiful and delicious for both adults and children. The Prosecco flowed, along with delicious tea and the kids loved both the kiddie cocktails and the hot chocolate. There were many children in the room, so no one minded when my grandchildren got overly enthusiastic and got up and danced. It was a wonderful afternoon and a great value, as well!
   

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4. S

   Shelley

   VIP

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on January 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Did the igloo experience. Quite pricey for what you get. The heaters in our igloo didn't work, one s'mores and one drink per person for $75pp. Seemed a bit much. The view is great and the staff were attentive. Even considering paying a premium for location it wasn't worth it.
   

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5. D

   Dorothy

   Chicago

   19 reviews

   5.0

   19 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolute perfection. We really enjoyed the Globes, games, s'mores, and music. Such a cozy and perfect family outing. Worth every single penny.
   

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6. C

   Charrity

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was perfect. Very festive, warm, inviting, private, and fun!
   

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7. R

   Ross

   Chicago

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful venue and great food. Will be returning.
   

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8. S

   Sara

   San Francisco

   1 review

   3.0

   1 review

   Dined on December 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   I went for the teddy bear tea with my kid. The restaurant is beautiful and we were seated on a comfy couch right next to the fireplace. The food was stale, like it was made the day before. Service was fine, our waiter did not really provide details on what to expect with our tea service.
   

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9. L

   Lila

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Unfortunately, the experience fell far below our expectations. First, we were offered a bar table despite having little kids with us. This was neither safe nor comfortable for our family. It was particularly concerning as we had expected a more family-friendly seating arrangement, especially during tea time when the menu is presumably tailored to suit children. Additionally, the food was not fresh and lacked flavor. It did not cater to the preferences of young children, making the experience even more frustrating. The tea and hot chocolate, which should have complemented the meal, were served at the very end of the service. Even worse, we had to ask multiple times for the tea to be reheated. Lastly, the service was overall unpleasant. The staff did not seem attentive to our needs, and the repeated requests for basic service were frustrating.
   

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10. M

    Marla

    Chicago

    8 reviews

    3.0

    8 reviews

    Dined on December 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    The host was quite unpleasant and not accommodating when we asked to switch tables due to the seating arrangement. I explained why we wanted to sit at a table with better chairs for back support due to a lower back issue. When we asked about the teddy bear lollipops the host again was dismissive and just said to us “oh we don’t have any left they are all gone” . And could’ve cared less about it . The teddy bear stuffed animal my daughter received was a nice touch and appreciated . Also the hotel parking garage is a nightmare to get in and out of
    

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