Akira Back- The Ray Hotel

Review summary

1. R

   Robin

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our repeat restaurant because it never fails to be excellently consistent and exceptionally good.
   

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2. J

   Jerry

   New York City

   12 reviews

   vip
   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always above and beyond spectacular. The service is remarkable and the staff and always so accommodating.
   

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3. F

   Frank

   Chicago

   26 reviews

   vip
   5.0

   26 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Jacob was outstanding. The food absolutely over the top in creativity and taste. Matt the manager came over to welcome us and guarantee our overall satisfaction. A regular destination that never disappoints
   

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4. J

   Jonathan

   New York City

   7 reviews

   vip
   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food is excellent great place and fun trendy vibes 
   

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5. OT

   OpenTable Diner

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was excellent our barkeep John was great would go back just for him
   

   Akira Back- The Ray HotelResponded 3 days ago

   Thank you for the wonderful review! We're so glad to hear you enjoyed the food and had such a great experience with John behind the bar. We'll be sure to pass along your kind words to him—he'll be thrilled! We can't wait to welcome you back for another fantastic visit.
   

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6. H

   Howard

   Alabama

   1 review

   vip
   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Way too loud Probably won't go back even though the food was spectacular, although pricey Really enjoyed the meal Shouting at a table of four to hear each other is not my idea of a great dinner I was exhausted from screaming at the dinner
   

   Akira Back- The Ray HotelResponded 3 days ago

   Thank you for sharing your feedback. We're so glad to hear that you enjoyed the food and had a spectacular meal. However, we sincerely apologize for the noise level during your visit. We understand that a comfortable dining atmosphere is just as important as the food, and we regret that the loud environment affected your experience. Your comments are valuable to us, and we will certainly look into ways to improve the ambiance for future guests. We hope you might consider giving us another chance to provide a more enjoyable dining experience next time.
   

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7. A

   Andrew

   West Palm Beach

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is now my fav restaurant in the whole world and i have traveled a lot
   

   Akira Back- The Ray HotelResponded 3 days ago

   Wow, thank you so much for the incredible compliment! We are absolutely honored to be your favorite restaurant in the world, especially given your extensive travels. We're thrilled to hear you enjoy the experience so much, and we can’t wait to welcome you back for many more amazing meals by Chef Akira Back.
   

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8. B

   Brenda

   West Palm Beach

   23 reviews

   vip
   5.0

   23 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food always amazing. Great service. Sat at table 83. Will request it in the future
   

   Akira Back- The Ray HotelResponded 3 days ago

   Thank you for the wonderful review! We're thrilled to hear that you consistently enjoy the food and service. It's great to know that Table 83 was a perfect spot for you—be sure to request it next time, and we'll be happy to accommodate! We look forward to welcoming you back soon!
   

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9. b

   barry

   San Francisco

   4 reviews

   vip
   3.0

   4 reviews

   Dined on November 15, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Our server was delightful and did all he could to enhance our dining experience. The food however was simply awful. We were stunned. Very rarely so we leave uneaten food on our plates. We did not find one dish to be delicious. Shocking why this restaurant is so crowded.
   

   Akira Back- The Ray HotelResponded 3 days ago

   Thank you for sharing your feedback. We're so glad to hear that our server was able to enhance your experience, but we sincerely apologize that the food did not meet your expectations. We take all feedback seriously and are disappointed to learn that none of the dishes were to your liking. We strive to provide both great service and exceptional food, and we will take note of this to ensure we continue to improve. We appreciate your honesty and hope you'll consider giving us another try in the future.
   

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10. L

    Louise

    London

    16 reviews

    4.0

    16 reviews

    Dined on November 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    Delicious food! Very noisy Great for special Occasion Tina pizza outstanding
    

    Akira Back- The Ray HotelResponded on November 11, 2024

    Thank you for your kind review! We're thrilled you enjoyed the food, especially the Tuna pizza—it's definitely a crowd favorite! We're so glad to hear you think Akira Back is great for special occasions, and we hope to welcome you back soon for another delicious meal!
    

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