Acquolina-Aspen

Review summary

1. O

   Othon

   VIP

   Mexico City

   18 reviews

   5.0

   18 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and good music, we always come back to Aquolina!
   

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2. J

   Jill

   VIP

   Houston

   7 reviews

   2.0

   7 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   We did a pre fixe menu for NYE with our kids. The music was completely over the top too loud. We were told absolutely no substitutions from the menu due to it being NYE then watched the table behind us order straight off the menu no problem. Our waiter almost didn't bring us more bread when we requested it. The portions were way too big for this sort of menu, and most of it was very bland. We usually go to Acqualina at least once during all our trips to Aspen but we won't be back.
   

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3. A

   Ana

   El Paso

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful New Year’s Eve dinner! Excellent service, delicious food, family environment, an absolute perfect night!
   

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4. d

   david

   New York City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I am not used to $21 cocktails or $75 lamb entree….or $40 pastas. Other than that: 10/10
   

   Acquolina-AspenResponded 3 days ago

   Thank you for leaving a great rating for Acquolina! We’re delighted you had a positive experience and hope to welcome you back for another wonderful meal soon.
   

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5. L

   Lisa

   VIP

   New York City

   31 reviews

   4.0

   31 reviews

   Dined on December 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall, excellent! Casual, really good food, good service and ambiance. Just what we wanted!
   

   Acquolina-AspenResponded 3 days ago

   Thank you for your positive rating! We're glad to hear you had a great experience at Acquolina. If there’s anything we can do to make your next visit even better, we’d love to know. We look forward to welcoming you back soon!
   

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6. A

   April

   Los Angeles

   12 reviews

   3.0

   12 reviews

   Dined on December 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Our table was right next to the kitchen and the bathroom so not ideal and while the restaurant did accommodate our request for a later seating our waiter forgot to put in my wine order and I had to start my meal before it arrived. The food was good, pasta and pizza are where they shine, everything else was not amazing but reliable. Unfortunately despite multiple reminders, either the server forgot or was not told by the restaurant that it was my son’s 20th birthday and we only ordered dessert for the candle so that was a huge disappointment and the dessert was just okay. The restaurant music is very loud and everyone has to scream over each other to be heard. I was easily able to hear pretty much everything from the table next to us. Anyway a bit of a bummer overall. Like most of Aspen these days a very expensive bowl of pasta.
   

   Acquolina-AspenResponded 2 days ago

   Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience at Acquolina fell short of expectations. While we’re glad you enjoyed the pasta and pizza, it’s disappointing to learn about the challenges with your seating, service, and the missed opportunity to celebrate your son’s 20th birthday as intended. We strive to create exceptional dining experiences, and it seems we missed the mark in several areas during your visit. Your comments about the noise level, service lapses, and other aspects are valuable to us, and we’ll be addressing them with our team to ensure we improve. We hope you might consider giving us another chance in the future to provide a more enjoyable and seamless experience.
   

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7. T

   Tina

   New York City

   1 review

   5.0

   1 review

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our family Christmas dinner here. They were accommodating in changing our reservation from 5 to 7 people. Great service and the food was delicious. Highly recommend.
   

   Acquolina-AspenResponded 3 days ago

   Thank you for leaving an excellent rating for Acquolina! We’re delighted you had a positive experience and hope to welcome you back for another wonderful meal soon.
   

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8. D

   David

   Los Angeles

   9 reviews

   4.0

   9 reviews

   Dined on December 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great food and excellent service. We were impressed
   

   Acquolina-AspenResponded 3 days ago

   Thank you for your positive rating! We're glad to hear you had a great experience at Acquolina. If there’s anything we can do to make your next visit even better, we’d love to know. We look forward to welcoming you back soon!
   

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9. K

   Kathleen

   Sydney

   6 reviews

   4.0

   6 reviews

   Dined on December 20, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   The atmosphere was lively, warm and inviting. Food was nice and service was efficient and lovely. I recommend Aquolinas. Great to see gluten free and vegetarian options!
   

   Acquolina-AspenResponded 3 days ago

   Thank you for your positive rating! We're glad to hear you had a great experience at Acquolina. If there’s anything we can do to make your next visit even better, we’d love to know. We look forward to welcoming you back soon!
   

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10. C

    Claude

    Los Angeles

    1 review

    5.0

    1 review

    Dined on December 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Definitely one of my favorite restaurants in Aspen. Consistently excellent food and service. I actually came back the next night with another friend. Fair prices as well. Don't miss it!
    

    Acquolina-AspenResponded 3 days ago

    Thank you for sharing your fantastic feedback! We’re honored to be one of your favorite restaurants in Aspen and delighted that you found our food, service, and pricing consistently excellent. It’s wonderful to know you enjoyed your visit so much that you returned the next night—we truly appreciate your support! We can’t wait to welcome you back for another memorable dining experience soon.
    

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