401 Prime

401 Prime reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jae

   Poconos2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was the best! She served us well and she was always ready to serve.
   

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2. A

   Allison

   Baltimore1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Okay. I have to be honest. I HATE writing this review. 401 Prime is my husband and I’s favorite place to go to for any celebratory occasion. We ate here in September 2024 for our ten year wedding anniversary and again in January 2025 for new years and both occasions were wonderful. Last night we ate there for my birthday however, and it was incredibly disappointing. For starters, the server was obviously very new, or just didn’t care. She didn’t introduce herself when she came to the table, and she completely forgot the bread. Further, I ordered what I always order- plain scallops with a side of the rainbow carrots and a house salad WITH dinner. Instead, she brought me the salad before dinner. I requested she please come back with it when the meal was ready. Second, the scallops came covered in some sort of red compote. I told her I had requested them plain and her response was “you didn’t tell me that, “ then she looked at my husband, “did she tell me that?” I was a server for years. The customer is always right. A simple apology would’ve sufficed. She took the scallops back, and here’s the sad part, she WIPED off the sauce and brought me the same scallops, which I found unprofessional. I’d expect this at an Applebees, but not when I’m paying $50-$75 a plate. Second, they changed the sauce for the rainbow carrots from the lovely Dijon aoli to some sort of harissa Alli and it was horrific. So hot I couldn’t eat the carrots (which were also very dente, VERY raw) and the aoli had a nasty aftertaste. Third the house salad was so meager. A few leaves of spinach or spring mix and half a cucumber. I’ve ordered the salad before and it’s lovely so it was disappointing to have it presented to me this way. My husband had the filet mignon, scallops, and a baked sweet potato. His steak was overdone, and the sweet potato was nearly raw in the inside. All in all, given our bill was $215? This was very disappointing.
   

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3. R

   Raymond VIP

   New York City12 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining here and won’t be my last. Great food, atmosphere and service. All in all a great experience!
   

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4. M

   Matthew

   Philadelphia1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food with polite, conscientious, efficient service. Very friendly and warm atmosphere.
   

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5. S

   Shannon VIP

   Denver6 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food, service and ambiance. Will definitely be back!
   

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6. J

   James

   Philadelphia4 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simply Excellent. Highly recommend. Parking a bit challenging.
   

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7. H

   Holly VIP

   Philadelphia6 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was excellent! We saw 4 birthdays and an engagement. It’s definitely a place to celebrate!
   

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8. L

   Laura

   Philadelphia4 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food! Great service and loved the atmosphere.
   

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9. P

   Phil VIP

   Philadelphia14 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Wait staff was excellent as were the sides. The steak left something to be desired. Ordered the 9 oz filet medium rare. It was well done. Shame on me for not sending it back, but we were with another couple and I didn’t want to wait to eat. For $250 I expect better. This is the third time we dined there. The other times it was excellent . Probably won’t go back. Their sister restaurants are much better.
   

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10. J

    Jody

    Philadelphia16 reviews

    5.0

    Dined on April 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Our meal was delicious from start to finish. I highly recommend filet mignon. It was so juicy and tender.
    

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