20 Stories Restaurant

Review summary

1. B

   Ben

   Yorkshire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, great atmosphere and amazing views - recommend
   

   20 Stories RestaurantResponded today

   Thank you for your review and for visiting 20 Stories! I am delighted that you had a lovely evening and enjoyed your meal. We hope to see you again soon!
   

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2. OT

   OpenTable Diner

   Manchester1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and fantastic food But noise levels were too high to hold a conversation at dinner table at certain points during the evening.
   

   20 Stories RestaurantResponded today

   Thank you for your five star review. I am delighted that you loved your food and service during your recent visit. However, we put our guests' experience as our priority so I am sorry to hear you found the music to be too loud. We do hope to see you again soon. Kind Regards.
   

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3. L

   Lucy

   Manchester1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Stale sandwiches. No children’s afternoon tea despite requesting this on booking. No offer of additional drinks. Scones had gone cold before eating them. Beautiful setting however.
   

   20 Stories RestaurantResponded today

   Thanks very much for taking the time to leave a review. Sorry to hear your experience wasn't 100% satisfactory. This is not a common occurrence for us however, we appreciate your feedback as we are always striving to improve our service. Kind Regards
   

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4. OT

   OpenTable Diner

   Manchester1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my date both had the bbq lamb run each, cooked well done and this was amazing, we shared a starter of 4 prawns so 2 each and again this was a brilliant starter that we both very much enjoyed, we ended with the sticky toffee pudding to share and this really kept spirits high. We will be back!
   

   20 Stories RestaurantResponded today

   Thank you for this lovely review. Here at 20 Stories we always aim to create a wonderful experience for all our guests and therefore we are so grateful for your five star feedback. We look forward to seeing you very soon. Kind regards.
   

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5. L

   Laura

   Manchester1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely experience.. staff very attentive and excellent service. Our waiter Rachid was exceptional all night, not just with our table but with everyone he was serving..
   

   20 Stories RestaurantResponded 1 day ago

   Thank you so much for your amazing review. I am thrilled the team provided you with such a great dining experience and we're honoured to have been your choice in Manchester. I hope you'll continue to enjoy our food and service and I look forward to seeing you again soon! Best wishes.
   

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6. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incrediable venue above city sky line. Amazing restaurent. Increfiable service was faultlesd. Super tasty food and good portion size. Would definently recommend
   

   20 Stories RestaurantResponded 1 day ago

   Thank you for the great review! We're so happy to hear that you enjoyed your experience with us. We strive to provide the best possible service and food, and we're glad that we were able to deliver. Thanks again for dining with us! Best wishes.
   

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7. M

   Mike

   Manchester1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely food and great servic from Kumar who was really helpful and attentive.
   

   20 Stories RestaurantResponded 3 days ago

   Thank you for your positive review. We are very happy to see that you had a great experience and look forward to welcoming you again soon. Kind regards.
   

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8. SL

   SamanthaL

   Manchester2 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   We booked months ahead and requested where possible a table with a view noting this was a very special occasion. Request was disregarded and we were hugely disappointed
   

   20 Stories RestaurantResponded 6 days ago

   Thank you for providing your honest feedback following your recent visit - we are grateful to have received your comments directly regarding the food and service - for which we are delighted to have exceeded your expectations. Whilst we welcome requests and will always try to accommodate these, we do not pre-allocate or hold window tables. Instead, we offer window seating on a real-time basis, so should a window table be available, we will allocate this to the next guest who arrives to be seated straight away. This is the fairest way to operate our window seating which is in very high demand. We hope to welcome you another time. Kind Regards
   

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9. OT

   OpenTable Diner

   Lancashire1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Absolutely amazing food, in a beautiful setting. Went on a Saturday night date night and found the music a little loud and some of the clientele a little more rowdy than expected but, overall, still a great experience. Table staff were very nice and professional. Wouldn’t hesitate to go again.
   

   20 Stories RestaurantResponded 6 days ago

   Thank you so much for your five star review. We’re glad you enjoyed your evening with us but apologise if you found the music to be too loud, and we will certainly take your comments on board. We look forward to welcoming you back in the very near future. Kind regards.
   

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10. A

    Aleksandra

    Manchester1 review

    4.0

    Dined on March 8, 2025

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 5

    Absolutely beautiful place and the views are gorgeous. Only thing is meals are overpriced for their size and waiter would come up to us too frequently.
    

    20 Stories RestaurantResponded 6 days ago

    Thank you very much for taking time to share your feedback. At 20 Stories, we strive to ensure every guest is provided with the very best quality and standards of food and service. It’s disappointing to read about your overall experience and I apologise that we did not meet your expectations. I certainly take your comments on board and we will review these to ensure we continually improve. Kind regards.
    

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