Pinewood Social

Review summary

1. B

   Bruce

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Food was ok, the bar experience was great, ambience. Then it goes downhill, they stuck us in a room by ourselves and forgot about us. The waiter seemed to be in a hurry to end his night. We ordered our food. 45 minutes later we finally got our food. EVERYTHING AT ONCE. Salad, main courses and dessert. What a mess, we will never be back unless I have 3 hours of my life I can just throw away.
   

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2. A

   Ann

   Tallahassee

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Disappointed I had a 5:30 reservation, it took an hour to get a table, then ran out of turkey. Which was the reason for having Thanksgiving dinner there!
   

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3. J

   Jenny

   Washington DC

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   Waited over an hour for our table even with reservations. Food was cold. Drinks were just ok for the price.
   

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4. M

   Mary

   Nashville

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   For the 5th year in a row, a group of us close friends looked forward to having Thanksgiving at Pinewood Social. Our 3 pm reservation meant nothing: after an hour and a quarter and several inquiries, we asked a waitress if we could sit at a table in the "waiting area" that had been empty for 15 minutes, She informed us that it was a "first come first served" table so we grabbed it. The hostess never told us this. Food has always been superb but this year, something is amiss. The menu no longer included pumpkin cheesecake or the dreamy Turkey sandwich or the to die for Brussel sprouts. Our food was abysmal. The turkey plates were stone cold, overly salted and drowning in gravy, the burger was very undercooked and served without a key ingredient and with incorrect sides. The salad dressing was inedible. But all was not lost. Our server was awesome. The manager was kind and humble, offered no excuses just offered us whatever we requested to make it right. And she comped our entire party. We showered our server with enormous monetary thankyous and left thankful for the kindness and "make it right" attitude of the staff. We love Pinewood Social and hope that whatever recent changes have been implemented are reversed and the kitchen and reservation system revamped. Will we try Pinewood Social next year? It will be a hard sell so we shall see. We love the atmosphere, the youthful ambiance and the free parking. Easy in and out, great to be part of downtown Nashville. Here's to a return to the Pinewood Social we love
   

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5. A

   Allison

   Nashville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   After going there last year for Thanksgiving it was good and decided to go back this year. The food was fair this time. One family member enjoyed the scallop dinner. But unfortunately looking forward to Thanksgiving dinner it was cold. Everything on the plate. All 4 plates of my family members who ordered it. Not even luke warm. Cold! Very disappointed. They overall did not seem to be prepared in the kitchen as our waiter said they were running behind but to send out cold food in no way is acceptable. Almost like they had pre-plated meals sitting there for who knows how long. The manager took off one meal but that’s not even it, we wanted to have an enjoyable good traditional Thanksgiving dinner. And did not…
   

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6. K

   Kara

   Nashville

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived at the restaurant on Thanksgiving and our table wasn’t quite ready yet so we were sent to the bar to wait. We found a seat and ordered bloody marys. The bartenders were very friendly and we got our drinks quickly. They were very busy but their service was great!! When our table wasn’t quite ready we were taken to the table and seated. Once our food came it was hot and the portion on the plate a lot. Food was fantastic the service was great and the waitress was very friendly!! This was our first visit but not our last!!
   

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7. K

   Klutchpike

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved this place for our Thanksgiving meal this year! Chase was an awesome server, attentive and very helpful/ considerate of a food allergy we had at the table! I highly recommend this restaurant!
   

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8. R

   Renee

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a good experience! The staff was incredible. We were also so happy with our food and drinks. We will definitely be back
   

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9. N

   Natasha

   Nashville

   1 review

   vip
   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a phenomenal server team - very communicative and attentive! The food was great too!
   

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10. A

    Alexandra

    Louisville

    2 reviews

    vip
    2.0

    2 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 3

    The new menu change is terrible. The removal of the turkey and Brie sandwich and tater tots was super upsetting. These menu items were a favorite and we specifically brought people for the old menu. Our waiter was very kind and helpful. No complaints on him.
    

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