Pacci Italian Kitchen & Bar

Review summary

1. L

   Lisa

   Grand Rapids

   1 review

   1.0

   1 review

   Dined on January 10, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   When we arrived for the reservation and started to sit at the table someone from the restaurant approached us and rudely asked if we had a reservation. Once we were seated the waiter took a long time to take our order and bring our drinks. The service was slow and the waiter didn’t check on us when we were eating dinner. One of the people in our party went to the bar to order drinks for us since we weren’t offered any more. The restaurant was almost completely empty and the service was slow and very poor. It was very disappointing.
   

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2. J

   Julie

   Grand Rapids

   5 reviews

   5.0

   5 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Peter was our waiter and made our dining experience an enjoyable evening. Cocktails, appetizers, main courses were all served perfectly timed. Flavor profiles were great! Our second time to dine at this Italian restaurant and we’ll be back!
   

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3. D

   Darryal

   Atlanta Metro

   3 reviews

   4.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Arabian Night idea was a fun concept. Party revelers started to line up and sit around the dessert bar before our dinner was over
   

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4. A

   Ajay

   Orlando

   5 reviews

   1.0

   5 reviews

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Overpriced and not tasty, quantity doesn’t compensate for quality Food was all heaped in 2 plates served family style
   

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5. S

   Suzanne

   Orlando

   1 review

   1.0

   1 review

   Dined on December 30, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   This experience was awful. It took 30 minutes to get some bread and an iced tea. The manager took over for our server and wasn’t much better. He took care of our three bar drinks but that was it. My daughter was asleep by the time the food came out over an hour and a half after we were seated. There were dogs throughout, including a large one that was trying to get food off of their owners table. It was the worst way to end our lovely trip to Savahna.
   

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6. S

   Salvatore

   VIP

   Tampa

   6 reviews

   2.0

   6 reviews

   Dined on December 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food came to the table cold and was not seasoned well at all. Ricotta appetizer was served with cheap crackers, a higher quality bread pairing would have improved the dish. Very average food at not so average price.
   

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7. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere, food and service. Chi, our server, took outstanding care of us for our Christmas dinner. We will definitely be back!
   

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8. V

   Valarie

   New Orleans

   2 reviews

   2.0

   2 reviews

   Dined on December 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Our server was amazing and very helpful. Other than the first course of soup and salad, which was delicious everything else could’ve been gotten at Cracker Barrel. Both roast the pot roast and the roast pork were very dry and tough and the pot roast had way too much fat . The vegetables were overcooked and cold. The desserts were average. It was a very poor value for what we paid.
   

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9. R

   Rob

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   We chose to have our dinner here based on the menu. We were looking forward to the Italian food listed on their website. Unfortunately when we arrived we found out it was a fixed priced menu served family style which didn’t have anything from their menu - and nothing Italian. Additionally it was $70 per person. Since it was Christmas Day it was too late to find another available restaurant. When I booked the reservation I did not see any mention of this (it’s possible it was listed somewhere but if it was it was not prominently displayed). The food was good but not the menu we expected. If we had known this we would not have made the reservation. The service was excellent.
   

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10. G

    Gary

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great choice for Christmas dinner in Savanna, the place was much more than we expected, service was great, the dinner was wonderful, we highly recommend Pacci
    

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