North End American Grill

Review summary

1. L

   Lisa

   New York City

   15 reviews

   2.0

   15 reviews

   Dined on August 23, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Location was great however there was another restaurant across the street and they each had live outdoor entertainment - extremely loud! And the guy singing at our place was not that good - why they paid to have anyone singing there i don't know - they were getting free entertainment from the band across the street. Had wings they were okay but our entrees were terrible - hubby ordered a burger medium with no onions & tomatoe. Got well done burger with onions on it & no tomatoe. I ordered grilled salmon- not sure how they messed that up but it was terrible. Gave it to our dog. The only thing good on the plate was the sweet potatoes! Terrible, terrible, food! The hostess & waitress were great! So the service was the only good thing there!
   

   North End American GrillResponded on August 27, 2024

   Hi Lisa, thank you for taking the time to share your experience with us. We are pleased to hear that your service was excellent, however, we are very sorry that most of your food was not prepared to your liking. At North End, we always strive to impress our guests, and therefore, we will be sure to bring your feedback to the attention of management.
   

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2. OT

   OpenTable Diner

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on August 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere friendly staff Fried Philly dumplings were great 
   

   North End American GrillResponded on August 7, 2024

   Thank you so much for the 5-star review! We are happy to hear this and hope you come back again soon!
   

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3. HH

   HolH

   VIP

   Pittsburgh

   3 reviews

   2.0

   3 reviews

   Dined on July 23, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Really disappointing experience. The chicken tenders in our kids meal was RAW and we caught it just in time, we ordered five meals, one came inexplicably late - 15 minutes after the other meals. When we told the waitress about the raw chicken, she was very nice and offered to replace them…. But then brought out burnt chicken fingers. That meal was a total loss. We will not be going back.
   

   North End American GrillResponded on July 31, 2024

   Thank you for taking the time to share your experience. We are very sorry to hear that your recent visit fell short of expectations. Your feedback is very important to us, and therefore, we will be sure to bring this to our team's attention. However, please let us know if you would like to speak directly with a member of our team and we can provide you with contact information.
   

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4. OT

   OpenTable Diner

   Upstate NY

   1 review

   3.0

   1 review

   Dined on July 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Some food was great, others not so much. Mussels app, wedge salad, chicken malense all were great. The fish fry was practically fish sticks. Live performer was deafening loud and yet we could still hear the indoor music.
   

   North End American GrillResponded on July 24, 2024

   Thank you for taking the time to leave a review for us! Your feedback is extremely important, and we appreciate your input so that we can continue to make improvements. We hope to have you back again in the future for a better dining experience.
   

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5. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on July 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Meredith was a great server. We had a table of 8 and we were all happy with our meals and service.
   

   North End American GrillResponded on July 17, 2024

   Thank you for leaving a review! We are very happy to hear this and hope you all make a visit back to North End again soon!
   

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6. DM

   DaveM

   Philadelphia

   1 review

   5.0

   1 review

   Dined on July 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Incredible restaurant. I have Celiac and the chef came table side to review the menu with me. Wait staff was attentive. Great food and experience
   

   North End American GrillResponded on July 17, 2024

   Hi Dave, we are very glad to hear that you enjoyed your experience and food while dining at North End! Thank you for sharing this with us, and we hope you come back again soon!
   

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7. KM

   KeriM

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined on July 10, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Slow night. Took 40 mins to just get our drinks and we watched them sit at the bar for about 10 minutes before we went over and grabbed ourselves. Server seemed distracted by other co workers. Food was not worth the price. No flavor and north end pasta was watery and had no flavor.
   

   North End American GrillResponded on July 11, 2024

   Hi Keri, we are very sorry to hear that your recent visit to North End fell short of expectations. Your feedback is very important to us, and we genuinely appreciate your input so that we can continue to make improvements. We do hope that you give us another chance in the future.
   

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8. AM

   AlexM

   VIP

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on June 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stumbled upon this place and absolutely loved it! A Motown band was playing outside, which is why I gave it a moderate noise level -- inside was quiet. Good food & service, fantastic ambiance. We'll be back the next time we're in town!
   

   North End American GrillResponded on July 3, 2024

   Thank you so much for your positive review, Alex. We are very glad to hear that you enjoyed everything about your visit while dining with us. See you back again soon!
   

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9. OT

   OpenTable Diner

   Atlantic City

   7 reviews

   5.0

   7 reviews

   Dined on June 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time review: excellent spot to grab a bite to eat in a vibrant part of North Wildwood. Outside seating keeps you close to the action while inside is quieter and a bit more relaxed. Nice variety on the menu, including gluten-free offerings. Staff was very welcoming, prices were very reasonable. Dinner for four w/an app and soft drinks was just over $100 (+ tip).
   

   North End American GrillResponded on July 3, 2024

   Thank you for sharing your experience and leaving a 5-star review! We sure do appreciate it, and hope to see you back again soon!
   

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10. o

    onamor

    New York City

    22 reviews

    3.0

    22 reviews

    Dined on June 22, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    We come back each year. This year, service was great, the outside music was trying to compete with the restaurant across the alley and it was so loud you could not talk to each other. Service was friendly but very slow for not being full. Food was okay. Not bad, not great. Hope it was just a bad day.
    

    North End American GrillResponded on June 27, 2024

    We appreciate you sharing your experience with us. We hope to have you back again in the future for a better dining experience!
    

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