Monarch @ Hotel Zaza

Review summary

1. s

   shazia

   Houston

   8 reviews

   3.0

   8 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 1

   We were sat outside without even being asked if we wanted to sit outside, and it was chilly. I made my reservation almost a month ago, so I should have had priority seating inside because up until 3 days ago they still had reservation in my time available, or I should have at least been asked if I wanted to sit inside. My flat bread came out cold, like the cheese was visibly cold and not melted, like it had been sitting out, then being out in the cold didn’t help the food at all. Our waiter checked on us once and then never again, all his tables were inside and we were his only table outside. We had to find a hostess to let our waiter know we were ready for the check after sitting around for almost 20 minutes. I expect this level of service at an Applebees but not the Monarch. If we do NYE here again, I’ll be door dashing my food.
   

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2. J

   Joe

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The day after a major holiday is usually not the best time to go to a restaurant. The Monarch room at the hotel Zaza proved me wrong. Each of our party had exactly what they wanted from the brunch menu. Every thing was fresh and served with care and good humor. It isa very comfortable restaurant and will be on my rotation.
   

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3. A

   Andrea

   Houston

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding evening from top to bottom! Our hostess was accommodating giving us several seating options, Jose, our waiter paced our meal perfectly, giving suggestions, created my drink of choice, and was delightful the whole evening. We were in Houston awaiting a cancer diagnosis, while also missing Christmas with our family, and everyone at Monarch gave us a beautiful evening away from the reality of life with cancer. We highly recommend an evening at Monarch!
   

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4. P

   Paul

   Houston

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Great service and delicious food! Chef Herbst gave us special attention.
   

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5. E

   Emily

   Fayetteville

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience sitting outside, great service and food!
   

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6. L

   Lynda

   VIP

   Houston

   39 reviews

   5.0

   39 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly enjoyed that shareable prime rib sliders. The broccoli artichoke and chicken flatbread was heavy on chicken and cheese cheese, but could have used more of the green items. Our server Matthew was very attentive and informative.
   

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7. D

   Donna

   Houston

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s our 2nd year to attend Monarchs Thanksgiving Holiday Meal. Outstanding Food, Service & Ambiance. Best deal for the Holidays!
   

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8. M

   Marilyn

   VIP

   Houston

   8 reviews

   5.0

   8 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was really so good! I've been in the past, but it was never so great before. I had the traditional turkey and dressing and it was so moist and tasty. Not to mention really generous potions. I was very impressed. I would highly recommend.
   

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9. n

   nicholas

   New Orleans

   21 reviews

   5.0

   21 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jose was our waiter. Fantastic service. Josh, the manager, checked on us several times to make sure all was to our expectations. Had a bottle of Justin Isoceles Cab Sauvignon (a bit pricey) that was to die for. The food was delicious and portions were more than we could finish. DJ started at 10 in the bar area and 2 wedding parties showed up. We joined the fun for after dinner drinks and people watching. A great dinner and great evening of fun and we didn’t even have to leave Hotel Zaza.
   

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10. M

    Melinda

    Houston

    2 reviews

    4.0

    2 reviews

    Dined on November 22, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5

    Food was good. We got the braised ribs and although very flavorful, they could have been more tender. Cheddar grits were very good as were the deviled eggs. Our server was very friendly but could have been more attentive. He also got our bill wrong twice. We love the ambience and noise level is very low.
    

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