Matt the Miller's Tavern - Carmel

Review summary

1. P

   Pamela

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good. As always. Our waiter was very tentative.
   

   Is this helpful?

   Report
2. R

   Ray

   Indiana

   20 reviews

   5.0

   20 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was the first time Matt the Miller did not have a buffet for Thanksgiving and the first time they were serving a fixed meal until 7pm. Although I loved the buffet this experience was also great. The food was excellent and plentiful. The waitress was especially nice and very helpful, and the seating was great. The restaurant at 6pm wasn't very crowded so I hope that does not discourage them from doing the same thing next year. Enjoyable experience.
   

   Is this helpful?

   Report
3. J

   Jamie

   Philadelphia

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for thanksgiving! Awesome food, service, and atmosphere
   

   Matt the Miller's Tavern - CarmelResponded 3 days ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed your Thanksgiving meal at Matt the Miller's Tavern - Carmel. It's wonderful to know that our food, service, and atmosphere met your expectations. We appreciate your high ratings and we're always striving to provide the best possible experience for our guests. We hope to see you again soon!
   

   Is this helpful?

   Report
4. N

   Nancy

   Indiana

   15 reviews

   vip
   3.0

   15 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The Thanksgiving menu had a nice variety, but the food was just OK.
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Indiana

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 2

   I enjoy Matt the Millers regular menu, but the Thanksgiving menu and experience was disappointing. Our food was cold and we sent it back. There wasn't any imagination with the side dishes or desserts.
   

   Matt the Miller's Tavern - CarmelResponded 3 days ago

   Thanks for the feedback. We're sorry to hear that your Thanksgiving experience at Matt the Miller's Tavern - Carmel didn't meet your expectations. We always aim to provide a memorable dining experience, and it's disappointing to hear that to you we fell short this time. We appreciate your patience with our food and are always looking to improve. We hope you'll give us another chance to impress you with our regular menu and other offerings.
   

   Is this helpful?

   Report
6. B

   Beth

   Indiana

   43 reviews

   vip
   4.0

   43 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   It’s really slow. It wasn’t our server. It was the food coming out. We waited almost 40 minutes after we placed our order and that just seems like an awfully long time. As I said, our server was great. The food was very good but 2 1/2 hours for dinner is a little long.
   

   Matt the Miller's Tavern - CarmelResponded 5 days ago

   Thanks for the review, LuckyNana! We're glad to hear that you enjoyed the food at Matt the Miller's Tavern - Carmel. We understand that the wait time can be frustrating and we apologize for any inconvenience caused. We're always striving to improve our service and your feedback is invaluable in this process. We hope to serve you again soon for a more timely and enjoyable dining experience.
   

   Is this helpful?

   Report
7. E

   Egon

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hannah was a good server. If you could offer a regular veggie patty that would be good.
   

   Matt the Miller's Tavern - CarmelResponded 7 days ago

   Thanks for visiting us at Matt the Miller's Tavern - Carmel! We're thrilled to hear that you had a good experience and enjoyed our veggie patty. We strive to offer a variety of vegetarian options for our guests. Your kind words mean a lot to us. We look forward to serving you again soon.
   

   Is this helpful?

   Report
8. H

   Helen

   Indiana

   67 reviews

   vip
   2.0

   67 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   The meal was acceptable. The staff, however, were short on smiles. They all seemed grumpy. It’s not what they said it was the things they didn’t say to make patrons feel welcome. The restaurant has lost its luster after all these years looking very shabby and need of a facelift. The restaurant is now dubbed a steak house. If I’m going to spend the money on a nice steak dinner, I want something better than Golden Corral decor.
   

   Matt the Miller's Tavern - CarmelResponded 6 days ago

   Hey HelenF, We appreciate your feedback and are sorry to hear that your experience at Matt the Miller's Tavern - Carmel didn't meet your expectations. We understand that our staff's demeanor can make a difference to the overall dining experience and we apologize if you felt otherwise. We're committed to maintaining a warm and welcoming environment for all our guests and your feedback is invaluable in helping us achieve that. We'll certainly take your comments into consideration as we continually strive to improve our services. Thank you for choosing us for your steak dinner and we hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
9. S

   Susan

   Indiana

   2 reviews

   vip
   4.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food is always great, service wonderful. However they have opted to subscribe to ‘shrinkflation.’ When ordering the pretzel bites, the dipping sauces were barely enough to cover 3 of 10 bites in the order. Also you only get about 12 fries with your sandwich……
   

   Matt the Miller's Tavern - CarmelResponded 3 days ago

   Hello SusanO, Thank you for your review and for your continued patronage at Matt the Miller's Tavern - Carmel. We're thrilled to hear that you enjoyed our food and found our service wonderful. We're sorry to hear about your experience with the pretzel bites and the fries. We would have gladly fixed these issues in store. Just ask our amazing Team. We appreciate your feedback and will certainly take it into consideration. We hope to serve you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
10. W

    Warren

    Indiana

    81 reviews

    vip
    4.0

    81 reviews

    Dined on November 21, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Christina did a nice job. We were not in a hurry as we were having a slower business meal. She was attentive and not pushy. I have been to this store before. Good stuff.
    

    Matt the Miller's Tavern - CarmelResponded on November 22, 2024

    Thank you for taking the time to share your experience at Matt the Miller's Tavern - Carmel. We're thrilled to hear that you found our service attentive and not pushy. We strive to provide a pleasant dining experience for all our guests, and it's always rewarding to hear when we've succeeded. We're glad to know that you enjoyed your meal, and we hope to have the pleasure of serving you again soon. Best regards, The Management Team
    

    Is this helpful?

    Report