Lockbox at 21c Hotel

Lockbox at 21c Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alex VIP

   Detroit14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious. Great vibe. Blue crab gnocchi was delicious. Beet salad was fantastic. Chocolate cheesecake was yummy - not too sweet.
   

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2. E

   Emily

   Louisville1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great time at brunch- the perfect way to relax on a Sunday. The food and service were outstanding as always.
   

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3. A

   Amy

   Columbus7 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our server was very friendly with a great attitude!
   

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4. S

   Stephanie

   Orlando4 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good and very flavorful. Menu has changed and several brunch items are no longer available, which was disappointing. Brunch fell flat on our expectations.
   

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5. M

   Megan VIP

   Louisville5 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My group said it was an amazing location for an actual quieter conversation which was so helpful! Thank you all for being amazing and being so on top of things, especially in working with UK.
   

   Lockbox at 21c HotelResponded on April 2, 2025

   Hi Megan! We are so glad to read that your group had a wonderful time in our space. We have had such a long-running relationship with various departments of the University of Kentucky that we do everything we can do make their dining experience valuable. We appreciate the generous compliments and we look forward to welcoming you back in the near future. Sincerely, Lockbox
   

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6. D

   Donald VIP

   Denver27 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An excellent experience! Food was excellent. Maybe the best mushroom soup ever! A limited menu but nevertheless very good. Good cocktail selection. Server was excellent and very attentive. We needed to be finished by a certain time and the server made sure that we were finished in time. We will certainly be back.
   

   Lockbox at 21c HotelResponded on April 2, 2025

   Hello Donald! Thank you for the generous compliments about your recent dining experience with us at Lockbox. That mushroom soup is out of this world! We do keep a very limited menu due to our efforts to consistently source the freshest of ingredients from our local farmers. Thank you for the nod to the server and their service as well, I'm glad we were able to keep you on schedule. Hope to have another opportunity to welcome you back into Lockbox. Sincerely, Lockbox
   

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7. R

   Robert

   Louisville2 reviews

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were seated quickly and served water. And that was it. A waiter never showed up. The tables to the right and left and behind us all got served. After sitting for 30 minutes we left. This is not the service expected from a 21C.
   

   Lockbox at 21c HotelResponded on March 10, 2025

   Hello Robert, First, I want to extend my sincerest regret and apologies that you encountered this scenario in our restaurant; it is completely unacceptable. I have already followed up with the team to ensure this does not happen again to any of our guests coming to enjoy a nice dining experience. I appreciate the compliments in your other review on TripAdvisor about having dined with us before and it being an enjoyable experience. Thank you for taking the time to share your experience and I will reach out privately with more information. Best regards, Brian Walters Director of Food & Beverage 859-899-6880
   

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8. JW

   JohnW

   Washington DC8 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and cocktails are always great! Easy vibe and museum visit every time.
   

   Lockbox at 21c HotelResponded on April 2, 2025

   Hi JohnW! Thank you for the positive review and for sharing some feedback about your dining experience at Lockbox. We're glad you've continued to enjoy your visits with us and we hope to have another opportunity to welcome you back in the near future! Sincerely, Lockbox
   

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9. K

   Kimey

   Unspecified1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cool Place to eat, great food, excellent service and nice atmosphere
   

   Lockbox at 21c HotelResponded on April 2, 2025

   Hi Kimey, Thank you for the kind words and feedback about your recent Lockbox experience. We appreciate the nod to our food and service and we hope you'll come back to see us again soon. Possibly with a new seasonal menu in place! Sincerely, Lockbox
   

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10. C

    Catesby

    New York City2 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    For the life of me I can’t figure out why Lockbox isn’t considered the best restaurant in Lexington. It is by far the most fun, creative and exciting food in town. Every time I eat there I am absolutely blown away by the food and the prices. We had the mushroom toast, charred broccoli and baked feta as appetizers. They were all incredible. Big city food at Lexington prices. For entree we had the chicken and rabbit mafalde. Again it was perfectly seasoned and hot. Joel’s butter cake was an incredible dessert. I could not stop eating it. Please please please do yourself a favor and try their food!
    

    Lockbox at 21c HotelResponded on February 28, 2025

    Hello Catesby! Thank you for the kind words and generous compliments about your experience at Lockbox. We really have put a lot of effort into our winter menu, which is sadly about to turn into our Spring menu, but it will bring the freshest of spring ingredients we can source from our local farmers. One of our favorites is the rabbit mafalde, it is quite heavenly. Appreciate the nod to our kitchen team and our efforts to provide fresh, locally sourced ingredients at a reasonable price, it's not easy! We hope to have another opportunity to welcome you back in the future. Sincerely, Lockbox
    

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