Le Zoo

Review summary

1. OT

   OpenTable Diner

   Naples

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   brunch at Le Zoo was very nice. Fresh Japanese oysters clean. Menu is great, not too many items with a classic French theme. Our server Sabrina was attentive, knowledgeable, friendly and a pleasure. Will be back for dinner.
   

   Le ZooResponded 2 days ago

   Hi, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your brunch at Le Zoo and found our menu to be great. It's great to know that Sabrina and our team's efforts to create a classic French theme were appreciated. We're also glad that our service met your expectations. We look forward to serving you dinner at Le Zoo. Best regards, Justin Maas General Manager
   

   Is this helpful?

2. R

   Ramiro

   Mexico City

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best French in Bal Harbour sunny islands and north Miami onion soup filet mignon and escargot are a must please ask for inside table
   

   Le ZooResponded 4 days ago

   Hey Ramiro, we're thrilled to hear that you enjoyed our onion soup, filet mignon, and escargot! Your suggestion to eat inside is indeed appreciated, it's a great way to experience the sunshine and our cozy atmosphere. We can't wait to welcome you back to Le Zoo soon. Thanks for your kind words and high ratings! Best Regards, Justin Maas General Manager
   

   Is this helpful?

3. E

   Efrain

   VIP

   Miami

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   food was great , Victoria the waitress was phenomenal !!
   

   Le ZooResponded 2 days ago

   Thanks for the feedback, Efrain! We're thrilled to hear that you enjoyed the food and service at Le Zoo. We always strive to provide our guests with the best dining experience possible, and it's wonderful to know that we were able to do so. We appreciate your high ratings and look forward to serving you again soon! Best Regards, Justin Maas General Manager
   

   Is this helpful?

4. OT

   OpenTable Diner

   VIP

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Hamburger was served dry, duck was swimming in an awful vinegar sauce which was supposed be an orange sauce. French fries caused friend who was dining with us indigestion.
   

   Le ZooResponded 4 days ago

   Hi, We're truly sorry to hear about your experience at Le Zoo. It's disappointing to know that our hamburgers and duck were not to your satisfaction. We strive to provide our guests with the best food and service, and it's clear we missed the mark during your visit. We will certainly take your feedback into account and work to improve. We hope you'll give us another chance to make it right. If you would like to further discuss the details of your experience, please do not hesitate to contact me directly. Best Regards, Justin Maas General Manager
   

   Is this helpful?

5. S

   Sande

   VIP

   New Jersey

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I felt the food was too salty but I will return Perhaps it’s what I ordered
   

   Le ZooResponded 4 days ago

   Hey Sande, We're thrilled to hear that you enjoyed the service and ambiance on your visit to Le Zoo. We appreciate your feedback about the food and we're sorry if it seemed too salty. We strive to create flavorful dishes that hit the spot for our guests. We're glad to know that our service met your expectations and we look forward to welcoming you back soon. Please let me know when you are in next, we want to ensure your experience is perfect, Best Regards, Justin Maas General Manager
   

   Is this helpful?

6. P

   Patrick

   Austin

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, good setting, good value. We had a great evening
   

   Le ZooResponded 4 days ago

   Hello Patrick, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed your dining experience at Le Zoo. Your kind words about our food, setting, and value truly made our day! We strive to provide a great experience for all our guests and it's heartening to know we hit the mark for you. We look forward to welcoming you back soon for another wonderful evening. Best Regards, Justin Maas General Manager
   

   Is this helpful?

7. P

   Paul

   VIP

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again amazing food and excellent service at Le Zoo. Very impressed, never let down here. Great restaurant.
   

   Le ZooResponded 4 days ago

   Hey Paul, We're overjoyed to hear that you had another fantastic experience at Le Zoo! It's always a pleasure to know that our food and service are meeting your expectations. Your kind words truly mean a lot to us. We're thrilled that we've been able to impress you with our food and service again. We look forward to serving you again soon. Best Regards, Justin Maas General Manager
   

   Is this helpful?

8. DD

   DanielleD

   Montreal

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our only critique was that the music was too loud!
   

   Le ZooResponded 4 days ago

   Thanks for the feedback, DanielleD! We're glad to hear that you enjoyed our food and service. We appreciate your comments about the music being too loud and will consider this as we aim to create a more comfortable atmosphere for all our guests. We hope to see you again soon at Le Zoo! Best Regards, Justin Maas General Manager
   

   Is this helpful?

9. h

   helene

   VIP

   Miami

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   I have been to this restaurant many times this is the first time I was disappointed food came out cold very hard to get service to take care of things. First time. I’ve been disappointed in this restaurant.
   

   Le ZooResponded 4 days ago

   Hey helene, We're really sorry to hear about your recent experience at Le Zoo. It's disappointing to know that you didn't enjoy your meal, and that the service was not up to our usual standards. We always aim to deliver a great experience, and we regret that we missed the mark this time. We appreciate your feedback and will definitely use it to improve. We hope you'll give us another chance to make it right. If you would like to further discuss the details of your experience, please do not hesitate to contact me directly. Best Regards, Justin Maas General Manager
   

   Is this helpful?

10. L

    Lem1

    VIP

    Miami

    6 reviews

    3.0

    6 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Our entrees came 5 minutes after our appetizers . And the hamburger was burnt.
    

    Le ZooResponded 4 days ago

    Hi Lem1, Thank you for taking the time to share your experience at Le Zoo. We're sorry to hear that your entrees and hamburgers didn't arrive as you'd have liked. We strive to provide timely service to all our guests and it's clear we fell short in this instance. Your feedback is valuable to us and we will certainly address this issue to ensure it doesn't happen again. We hope you'll give us another chance to impress you with our food in the future. If you would like to further discuss the details of your experience, please do not hesitate to contact me directly. Best Regards, General Manager
    

    Is this helpful?