L2 Grill - Fantasyland Hotel

Review summary

1. T

   Troy

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service is always excellent and would recommend to every and anyone
   

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2. T

   Tanner

   Calgary

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Host and waiter were great and very accommodating. Appetizers were fantastic. Mains were disappointing. Pesto pasta was very dry, and the add on charge of $8 for chicken was also a disappointing 5 dry pieces. The ribeye steak was very fatty and tough, albeit cooked right.
   

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3. T

   Terry

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and our server Yash enhanced our dining experience so much. He is so friendly and very knowledgeable about the menu. He really made my birthday dinner enjoyable! Thank you!
   

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4. J

   Jolyne

   Saskatoon

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The $90.00 family meal for 2 adults & 2 kids was definitely worth the value. We even had to pack up some of our food. The food was great, waiter was fantastic and the dessert was given 2 thumbs up by the kids! Would go back next time we are in Edmonton!
   

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   L2 Grill - Fantasyland HotelResponded 6 days ago

   Thank you for the kind words Jolyne! We're glad to hear we exceeded your expectations during your stay. See you next time you are in the area.
   

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5. C

   Craig

   Edmonton

   2 reviews

   1.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I booked a valentines dinner at L2 Grill and showed up on time for my 4:00 pm reservation. After we were seated we ordered our drinks and then after started looking for the menu. They only gave us a drink menu and a valentines menu. When the server brought our drinks I asked if we could order from the normal dinner menu and she said she would check with her manager and come back. She came back and explained it was only the valentines menu. Not a problem, I wasn’t upset or bothered at all. What happened next has absolutely floored me and I will never ever return to this restaurant again and will reconsider my staycations at the fantasyland hotel. Less than five minutes later, as I’m drinking my beer and my fiance was drinking her beverage the server came back and apologized and said we would have to leave as they were very busy for Valentine’s Day. We were welcome to go downstairs to L1 lounge if we were only drinking. I counted the tables and there was literally three tables including us. I really wish I had taken a photo to show how few tables there was.
   

   L2 Grill - Fantasyland HotelResponded 6 days ago

   Thank you for sharing your experience Craig. We're very sorry to hear that your visit on Valentine’s Day did not meet your expectations. We take all feedback seriously and we sincerely apologize for your experience. Please reach out to our team at rooms@flh.ca.
   

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6. S

   Sharlene

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reasonably priced for what you’re getting and cooked to perfection. Hot food. Great portions. Especially loved the dry ribs, L2 platter for 2 & crème brûlée. 5 star attentive service. Until they get busy, dealing with a line up out the doors but still felt taken care of and looked after. All the staff work together so you don’t have to speak to your own server for a beverage, refill, etc. Will definitely dine in again! Happy Valentine’s Day!
   

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   L2 Grill - Fantasyland HotelResponded 6 days ago

   We appreciate the review Sharlene. We have a strong team in the restaurant and take pride in our service, so we are glad to hear you appreciated that service and food provided to you that day. Hope to see you again soon!
   

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7. R

   Robert

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, server was attentive but not overbearing. Food was delicious, only wish we had more appetite.
   

   L2 Grill - Fantasyland HotelResponded 6 days ago

   Very kind of you to leave a 5-star review Robert. We hope to give you the same excellent service next time you are in with a big appetite.
   

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8. G

   Greg

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Sunday brunch buffet. Everything was fresh and at the right temperature. Service was fine with empty dishes removed promptly by friendly staff. The only disappointment was that coffee and tea were an extra cost. This struck me as strange since coffee is free in the lobby of the attached hotel.
   

   L2 Grill - Fantasyland HotelResponded 6 days ago

   Thank you for taking the time to share your feedback Greg. We're thrilled to hear that you enjoyed the food and the friendly service during your brunch. We also appreciate your comment about the coffee and tea and we'll take that into consideration for future improvements. We hope to welcome you back again soon!
   

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9. T

   Tahner

   Edmonton

   1 review

   5.0

   1 review

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Our waitress was kind and awesome!
   

   L2 Grill - Fantasyland HotelResponded on February 7, 2025

   Thank you for your review Tahner, we hope to serve you 5-star service in the future!
   

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10. G

    Grace

    Edmonton

    5 reviews

    5.0

    5 reviews

    Dined on January 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good environment. We love it. Food good ,service very good. Everything is good . But if have some fruit be better.
    

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    L2 Grill - Fantasyland HotelResponded on February 3, 2025

    Thank you so much for taking the time to leave us a 5-star review Grace. We're thrilled to hear that you had a great experience and we appreciate your support. We look forward to serving you again soon.
    

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