Kona Grill - San Antonio

Review summary

1. G

   Gerald

   VIP

   San Antonio

   26 reviews

   1.0

   26 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Exceedingly rude server. While we were eating, she shoved a tray full of food onto our table so she could serve the table next to us. It was like we weren't even there.
   

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2. M

   Martin

   San Antonio

   7 reviews

   1.0

   7 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   The place was very loud, and dirty!!! I don’t usually write negative reviews but for the value and the price point of this restaurant, it was very memorable dinner of napkins and left over food matter on the floor ( all over the restaurant even the outdoor patio). Uncleaned tables and witnessed one of the staff washed his hands in the bathroom for less than two seconds. They served one of the sake in a little juice box ( bar don’t have enough time to serve it appropriately?) for the price of the drink. Could you st least serve it in a glass? We just hurriedly finished our dinner and left. Diners beware!! This restaurant has gone downhill from what it used to be several years ago starting with their menu prices, cleanliness and customer service.
   

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3. I

   Ivor

   Palm Springs

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a nice time. The service was outstanding and the food was delicious!
   

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4. K

   Kenya

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Good experience, recommended to my family and friends. We will definetly return.
   

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5. D

   Diane

   San Antonio

   19 reviews

   5.0

   19 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had wonderful lunch today at Kona Grill. Ordered off Power Lunch menu. Perfect selections with serving sizes large enough to take half home for supper! Ordered appetizer: Avocado Egg Rolls!! Best ever!!!  Always a wonderful experience to dine at this wonderful restaurant. 
   

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6. A

   Alicia

   Amarillo

   5 reviews

   5.0

   5 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Definitely not a first timer to this restaurant. My boyfriend and I enjoyed the atmosphere it was a vibe and the food was great. We are already planning another date night.
   

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7. C

   Clark

   VIP

   San Antonio

   5 reviews

   5.0

   5 reviews

   Dined on October 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy dining at Kona Grill at La Cantera. This location shines above the rest. It is super well managed and the food is top quality. Tyler, who is the Manager, always makes sure we are well taken care of and I look forward to dining there again soon.
   

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8. A

   Albert

   San Antonio

   4 reviews

   5.0

   4 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time! Great job tonight by the entire team.
   

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9. M

   Monica

   San Antonio

   8 reviews

   2.0

   8 reviews

   Dined on October 6, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   My husband and I took my daughter to Kona Grill on 5 Oct for her birthday. Our waitress, Sydney, was sweet and as accommodating as she could be considering the circumstances. We enjoyed the shrimp and lobster roll for our appetizer. Beyond that, this was the worst dining experience I have had in a very long time. For starters the booth was dirty and smelled old. We waited standing for 5 mins before someone came to clean it. My husband ordered a glass of red wine 4 times before he got one that wasn't "out right now". He asked for well done on his strip steak; it was medium rare and his side dish was a mix of fingerling potatoes and greasy home fries. I ordered the Kona Grill Sweet-Chili Glazed Salmon (used to be my favorite Kona Grill dish). Before the plate completely hit the table I knew something was not right. The rice was a shiny brown mush. I stirred it and what I thought was chicken was clumps of white rice, no vegetables and a mix of grease and soy sauce pooled around the edges. I asked our waitress to please take this off the table. When she asked what other side I would like, I opted for the Miso Whipped Potatoes. She returned with a small bowl of potatoes still shaped like the ice scoop so stiff I cut it like cake. As for the sliver of dry salmon I received, there was no miso sweet chili sauce in site. So my entire $35 meal was not edible. I ate my daughters side salad which I had to fight off the gnats to finish it. Sydney apologized, thanked us for being so patient and said "I'll see if my manager will take this off". He did not. He gave us military discount. We are veterans, but that's not the point. Also, my husband said the men's bathroom was gas station level disgusting. Overall, this meal was a waste of money and the experience was frustrating.
   

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10. R

    Robert

    Austin

    2 reviews

    3.0

    2 reviews

    Dined on October 5, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2

    Noisy, overpriced and mediocre food. There are MUCH better and more affordable options in the Rim
    

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