Kona Grill - Oakbrook

Review summary

1. M

   Maria

   Chicago3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Way to expensive for the amount of food they give. Taste, subpar.
   

   Is this helpful?

2. R

   Ray VIP

   Chicago8 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food - pleasant & Friendly servers Enjoyed sitting out in the patio with wide windows
   

   Kona Grill - OakbrookResponded 2 days ago

   Hi Ray, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our food and found our servers to be friendly and pleasant. It's great to know that you appreciated our patio seating and our wide-window seating area. Your satisfaction is our top priority and we're delighted that you had a great time at Kona Grill - Oakbrook. We look forward to welcoming you back soon! Best, The Management Team
   

   Is this helpful?

3. B

   Brett VIP

   Chicago17 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   I haven't been there in years since Oak Brook has so many good restaurants. The quality has gone down, the guests going there show the same quality as the food. Food was ( sushi ) was fair but would not order any of the 4 things we tried. We also did the sake flight , one of the tastings I swear was mixed with sprite ( I've had a lot of sake in my life and would never again get the sake flight). I'm giving the restaurant 2.5 stars. I would pass if you're thinking to go there.
   

   Is this helpful?

4. M

   Melanie

   Chicago1 review

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was excellent. Mac n cheese was mild, could use more flavor. But the chicken sandwich, shrimp stir fry, Brussels sprouts, waygu steak fried rice, and macadamia nut chicken were delicious!
   

   Is this helpful?

5. L

   Lawrence VIP

   Chicago114 reviews

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   While all the food was excellent tasting, the portion size of the butter cake dessert was exceptionally small.
   

   Is this helpful?

6. M

   Mark

   Chicago1 review

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   parking right out front, nice vibe-entry music/interior design, delicious kitchen-made meals, great service by server Jonathan went for my birthday: my wife, our adult son, and I each got 1 of the 3 Taste of Kona 3-course dinners ($39 each/what a value!) they each got the "Steak" dinner which includes field salad, 6oz NY strip steak/fingerling potatoes, cheesecake, glass house wine (son substituted non-alcoholic beer) I got the "Seafood" dinner which includes chopped salad, shrimp/penne pasta, chocolate cake, glass house wine our other adult son wasn't able to make it, but would've liked the "Sushi" dinner which includes asian salad, 2 select sushi rolls, stacked brownie, glass house wine (would've substituted other drink) it was our first time going there so I signed-up ahead online for Konavore rewards which got us a free Starter appetizer (or sushi roll) which you can get within a month of signing up: we got the 6 Pot stickers ($21 value) which was 2 each for the 3 of us rewards sign-up also includes a $25 birthday dining credit, which they said I could use next time since getting Starter this time got Kona app ahead which uses Open Table app for reserving and made it easy to update when 2nd son couldn't make it enroute and running a little late so adjusted reservation from 5PM to 5:30PM nice to see a generational family there (like when our parents were with us) and a few nuclear families (with grade-school kids like ours once were) all around a pleasant experience! looking forward to next time!
   

   Is this helpful?

7. CM

   CurlyMomma

   Chicago4 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have a good time! Good food. Good service.
   

   • 
   • 
   • 

   Kona Grill - OakbrookResponded 6 days ago

   Thanks for the feedback, CurlyMomma! We're thrilled to hear that you always have a good time at Kona Grill - Oakbrook. It's fantastic to know that you enjoy our food and service. We strive to provide our guests with the best dining experience possible, and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

   Is this helpful?

8. L

   Lady

   Chicago9 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   It’s been years since I’ve been at Kona Grill. Wanted to celebrate my birthday with family. Ordered food; husband’s burger prepared incorrectly (took over 20 minutes to receive replacement). I ordered a salad and it was very soggy; asked for a burger replacement. In a party of 4, I was the only one not eating; waited over 30 minutes to receive a burger and fries. An appetizer was credited but, didn’t receive a verbal apology!!!! I will NEVER return!!!!!
   

   Kona Grill - OakbrookResponded on March 12, 2025

   Hello Lady, We're really sorry to hear about your experience at Kona Grill on your birthday. It's not the kind of dining experience we want to offer our guests, especially on a special occasion like your day. We understand how frustrating it must have been to wait for your food and receive a burger that wasn't up to standard. We're also sorry about the salad, it's not the standard we aim for. We appreciate your feedback and will take it into consideration to improve our service. We hope you'll reconsider and give us another chance to serve you better in the future. Best regards, Kona Grill - Oakbrook Management Team
   

   Is this helpful?

9. JO

   JOHND

   Chicago12 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Terrific venue for date night. Try the Taste of Kona. Diamond B., Mandy, and Jane were very attentive. Looking forward to another visit and enjoying the outdoor patio.
   

   Kona Grill - OakbrookResponded on March 2, 2025

   Hello JOHND, We're thrilled to hear that you had a fantastic date night at Kona Grill - Oakbrook! It's wonderful to know that you enjoyed our Taste of Kona and that our team was attentive. We're looking forward to welcoming you back for another visit and enjoy our outdoor patio. Thank you for your kind words and high ratings. Best, The Management Team
   

   Is this helpful?

10. M

    Monica VIP

    Chicago1 review

    1.0

    Dined on February 28, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    Service was not great. The staff was very nice, but not very efficient. We waited a very long time to get our server to prompt our server to take our order. Food was decent.
    

    Kona Grill - OakbrookResponded on March 2, 2025

    Thanks for visiting us, Monica. We're sorry to hear that your experience at Kona Grill - Oakbrook didn't meet your expectations. We pride ourselves on our efficient and friendly service, and we're disappointed that we fell short during your visit. We're glad you found the food decent, but we understand you felt it could have been better. Your feedback is valuable to us as we strive to improve. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team
    

    Is this helpful?