Kona Grill - Kansas City

Kona Grill - Kansas City reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cary

   Kansas City1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   Apps were very good, service was great. But what used to be one of my favorite ribeye stops completely disappointed me. It was a Denny's piece of meat and potatoes were below average. for the price, definitely not a value. My wife ordered white Tuna, taste was pretty good, but 3 pieces for $45, wow! Most likely will not go back.
   

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2. a

   amy

   Denver7 reviews

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Over 2 hours for a party of 6 to eat dinner only - cmon!
   

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3. S

   Sandi

   Kansas City2 reviews

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible food. We waited 1 hour 20 min . The sea bass arrived overcooked served over something else overcooked, my chicken was super dry and bland, and my husband’s “medium” sliders were well done on burned buns. I told the manager we were there for my birthday dinner and he said he’d come to our table in a minute. A different man shows up to comp the food, not the wine I ordered and no apology. Very disappointed birthday.
   

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4. E

   Eva

   Unspecified1 review

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Overall pretty good! Busy night when I went (prom)
   

   Kona Grill - Kansas CityResponded on April 13, 2025

   Thanks for the review, Eva! We're glad to hear that you found our food to be pretty good and our overall experience at Kona Grill - Kansas City to be good, despite being busy. We're sorry to hear that our service and value didn't meet your expectations. We strive for excellence in all areas and your feedback helps us improve. We hope to serve you again soon!
   

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5. K

   Kristy

   Kansas City1 review

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   For a Friday night everything was timely and the food was great!
   

   Kona Grill - Kansas CityResponded on April 6, 2025

   Hey Kristy, Thank you for choosing Kona Grill for your Friday night dining and for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed the food and found our service timely. We always aim to provide our guests with a memorable dining experience. Your feedback is greatly appreciated and we look forward to welcoming you back soon! Best wishes, The Management Team
   

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6. L

   Lori

   Kansas City5 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Our experience left us underwhelmed. Service was mediocre and food was not special. Its a disappointment to me because it was once one my Plaza favorites.
   

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7. A

   Andrew

   Kansas City1 review

   2.0

   Dined on March 24, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The place has changed. The menu is different and the prices are high. I used to love Kona but I can’t recommend it anymore.
   

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8. J

   Jennifer

   Kansas City1 review

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It’s been awhile since we’ve been to Kona Grill. The quality seems to have dropped a little considering what you’re spending and comparing to other sushi restaurants in the area. It wasn’t bad by any means but not great enough for me to come back if I want sushi.
   

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9. S

   Sarah

   Chicago2 reviews

   1.0

   Dined on March 23, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We were sat for 20 minutes and nobody had come by. I went up to the hostess to let her know. I wasn’t even upset. I just wanted them to know. But then was given the response “Well, we have a full restaurant” with an attitude. The waiter then came and got our orders. No apology for the wait or anything. The rest of the meal was fine. Food was decent, but not worth the price.
   

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10. L

    Lisa

    Kansas City1 review

    5.0

    Dined on March 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a great experience great food and I will definitely be back. It was my first time there.
    

    Kona Grill - Kansas CityResponded on March 24, 2025

    Hi Lisa, We're thrilled to hear that you had a great experience at Kona Grill - Kansas City! It's wonderful to know that you enjoyed our food and service. We always aim to provide a memorable experience for our guests, and your feedback is a testament to that. We appreciate your positive ratings and look forward to welcoming you back for another great meal. Best wishes, The Management Team
    

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