Jue Lan Club

Review summary

1. N

   Nahara

   New York City

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 I will definitely be going back . Loved the ambience and vibe especially the scenery very aesthetic pleasing.
   

   Is this helpful?

   Report
2. A

   Aisha

   New York City

   5 reviews

   vip
   4.0

   5 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Music was a bit loud - hard to hear conversations. Food & Service is always amazing!
   

   Is this helpful?

   Report
3. k

   khaymia

   New York City

   11 reviews

   1.0

   11 reviews

   Dined on November 23, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   My boyfriend and I “celebrated”my birthday here last night. The service was monstrously horrible. To say it was slow would be being generous. I think the waiters there hate their jobs; some are pleasant and others aren’t. Some items on the menu aren’t even there and what they offer instead is very poorly executed. I ordered the filet mignon but instead got the “cubed” filet mignon with broccoli. It was ok, I feel like they cooked each item separately and added them all together on the plate because everything had a different temperature when I tasted it. The jerk tacos was very COLD; like it came out of the fridge. Lastly, no one even acknowledged that a Birthday was being celebrated at the table; we waiting over 30 mins for the chocolate lava cake and not even a “happy birthday” was written on the cake. This will be our last time at Jue lan club, it’s not what it used to be. There’s better restaurants like sei Les and Philippe Chow.
   

   Is this helpful?

   Report
4. T

   Tony

   New York City

   375 reviews

   vip
   4.0

   375 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A pleasant surprise. The Chinese menu was quite good. The dumplings were excellent, and the two dishes beef and chicken -- Bejing and Kung Pao were very good.
   

   Is this helpful?

   Report
5. C

   CRYSTAL

   Philadelphia

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   I don’t like I have to keep finding my waitress when I want something. They should be checking in to see if everything is ok and if I need anything. It took a really long time for me to place my order waiting for the waitress to come
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Chicago

   1 review

   4.0

   1 review

   Dined on November 8, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Every food item was very good with unique flavors and takes on traditional dishes. Must recommend the chicken lollipops and peking duck spring rolls. The ambiance was well done with cozy tables. Only negative is that they definitely lean on the club vibe and I understand that marketing appeal but it is awkward to sit with my parents listening to loud club dance music.
   

   • 

   Is this helpful?

   Report
7. b

   brenda

   New York City

   16 reviews

   vip
   4.0

   16 reviews

   Dined on November 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   My husband and I went for date night it was nice for a Thursday night was seated right away . The waiter came took our order and checked on us throughout the entire night . Food was good portion size was good music was great if your into hiphop and rNb alil on the pricy side but overall worth trying atleast once .
   

   Is this helpful?

   Report
8. g

   greg

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   OK food, but not authentic Chinese, definitely a night club vibe. Better to go at night.
   

   Is this helpful?

   Report
9. M

   Melissa

   New York City

   1 review

   5.0

   1 review

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the service and music vibes . Loved the dim lighting
   

   Is this helpful?

   Report
10. B

    B

    New York City

    3 reviews

    1.0

    3 reviews

    Dined on September 22, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 2

    I’ve been to Jue lan dozens of times,but last night was not a good experience at all.First off they sat us by the door and had the door open,plus the ac on so it was cold.Granted he turned the ac off,but it was still a chill in the air.The manager stated that the owner was holding tables for DJSELF,therefore we could not sit in the main room,with a reservation while the other party didn’t arrive until at least 30-40 mins after we were seated.Then our waiter was horrible,only came one time after we gestured for him to come.I asked for a cup of ice,and he never brought it over.15 mins go by,finally my brother just goes to the bar to get it for me.We waited almost 30 mins for the check due to him never coming to our table,even after it was cleared off.To top it off,as they have in the past,which I admit I didn’t correct them,even though we were only a party of 3 on two occasions,mainly because the server was good,but they add an automatic 20% gratuity to parties of 4,or more,which we were a group of 3.The manager adjusted the bill saying that the computer system automatically adds it.Thats a problem because your menu,and your website says party of 4,or more.Plus our waiter didn’t deserve a $41 tip.While I was telling the manager about our waiters service he stood there listening to me,which I clearly don’t care because it’s the truth,he sucked his teeth and walked away with a attitude.I’ve always liked Jue lan club,but I won’t be back for a while.The hostess’s have attitude problems as well.If your not a known celebrity,they don’t have great attitudes to be front of the house.Tip though,you never know who someone is,not all wealth is known by the face.Treat people kindly,it goes far.
    

    Is this helpful?

    Report