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Jacky's Waterplace Restaurant (Downtown, Providence), Providence, RI

Jacky's Waterplace Restaurant (Downtown, Providence)

4.5
4.5
1696 Reviews
$30 and under
Contemporary Asian

Make a reservation

2 people
7:00 PM
Booked 41 times today
  • Great for scenic views
  • Good for groups
  • Good for special occasions
Jacky's offers classic and contemporary Asian cuisines, including Chinese, Japanese, Thai, Vietnamese, Singaporean and more. Revamping traditional Szechuan, Hunan and Hong Kong style cuisines from a fresh perspective, along with the ingenious marriage of Chinese traditional and modern culinary cooking techniques, and presentation styles from the West make for a unique and eclectic dining experience.
If you do not see the time you'd like available on OpenTable.com, please feel free to call us directly and we will do our best to accommodate.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Phone number
    (401) 383-5000
  • Website
    http://www.jackyswaterplace.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Lu, JingLong
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
  • Location
    200 Exchange Street, Providence, RI 02903
  • Neighborhood
    Providence
  • Cross street
    Stillman Street
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
Gift card

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Menu

View menu on restaurant's website

What 1,696 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.6Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Rhode Island

    Healthy

  • Rhode Island

    Lively

  • Providence County

    Good for groups

  • Providence County

    Healthy

  • Providence County

    Great for scenic views

  • Providence County

    Lively

Review summary

AI-generated from verified diner reviews
Jacky's Waterplace Restaurant in Downtown Providence offers a "beautiful atmosphere" with a cozy and scenic view of the river, perfect for special occasions. The sushi and Asian cuisine consistently receive praise for being "outstanding" and "amazing," while the service is often described as "super friendly" and attentive. Despite occasional service delays, the overall experience is enhanced by convenient valet parking and a welcoming environment.

1,696 Reviews

  1. Scott

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food & fast service & great view & great music !!

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  2. Nathan

    VIP

    Greater Boston

    63 reviews

    5.0

    63 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great food. Service was reasonable, especially given that we were dining on a holiday evening. 

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  3. Maureen

    VIP

    Greater Boston

    105 reviews

    5.0

    105 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was our first time at Jacky’s. We loved it. It was a wonderful spot for the holidays.

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  4. Roger R.

    Greater Boston

    11 reviews

    5.0

    11 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Right from start everything was wonderful. The valet system they have is very easy and efficient. The service was on point as well as the food. Prices for both food and drinks are very fair. Differently if you try you won’t be disappointed

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  5. David

    Rhode Island

    7 reviews

    5.0

    7 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our second visit since moving up to Rhode Island. Well worth the visit. The service was outstanding as well as the food. We went for several appetizers including the garlic ribs (never had before), soup dumplings, spring rolls and pork fried rice. All were outstanding with particular praise for the ribs....so interestingly great! We ended our meal with half a peking duck. Plenty of pancakes and ample cucumber and scallion. We washed it down with a bottle of champagne and cannot say enough about this establishment. We would highly recommend for a formal, casual, family meal. Having lived in the UK for over 40 years this place has great food!!! It is hard to beat London Chinese but this will not disappoint!

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  6. Nadine

    VIP

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have always loved Jacky's but this particular night was extra wonderful. Our waiter was very attentive; we had water within a minute of being seated, which I ALWAYS appreciate and do not take for granted. Our drinks (there were four of us) came out quickly as well, despite it being a moderately busy Saturday evening. We ordered a round of food (shrimp dim sum, crab rangoon, pineapple rice, lo mein) and everything came out spaced, which we love because then your table is not over-crowded, food stays hot, and you can enjoy each dish without feeling like you are over-stuffing too quickly. We then ordered two specialty sushi rolls and two small rolls. The food was excellent as always. Jacky's has and will continue to remain one of our favorite restaurants in Providence due to its location, beautiful views of the waterfront, consistency in dishes, and kind staff.

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  7. Kelsey

    VIP

    Greater Boston

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great place for sushi lovers! Their lychee martini is also delicious

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  8. Jane

    Philadelphia

    8 reviews

    3.0

    8 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5
    This is a review for lunch, not dinner. After two mediocre-to-bad experiences, I will not go for lunch again. There is no bartender on duty, and waiter had NO idea how to make a drink; after two tries, we gave up. Had to wait 20-25 minutes for an appetizer that clearly was not available/ready for lunch. Fried rice (ordered off t he menu, not part of the “Lunch” menu) was dry and dull. Waiter seemed inexperienced and had difficulty understanding us (one of us is Chinese); we had to explain things over and over. And please, lose the robot delivering the food—at least turn off its voice if you must have it carry. Super annoying., felt like the surveillance robot at Stop and Shop. I have previously had good experience with dinner, but now am worried.

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  9. Jamie

    St. Louis

    1 review

    5.0

    1 review

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    amazing experience and beautiful place! Will definitely be back!

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  10. Steven

    Greater Boston

    1 review

    3.0

    1 review

    Dined on December 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Bar tender Peterwas awesome in spite of a full bar and no other help Never lost his cool just kept moving

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FAQs

Jacky's Waterplace Restaurant (Downtown, Providence) offers takeout which you can order by calling the restaurant at (401) 383-5000.

Jacky's Waterplace Restaurant (Downtown, Providence) is rated 4.5 stars by 1696 OpenTable diners.

Jacky's Waterplace Restaurant (Downtown, Providence) does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 41 times today

Order delivery or takeout

Google Map for Jacky's Waterplace Restaurant (Downtown, Providence)

200 Exchange Street, Providence, RI 02903

Dining areas

Additional information

  • Cross street
    Stillman Street
  • Neighborhood
    Providence
  • Hours of operation
    Lunch Mon–Fri 11:30 am–3:00 pm Dinner Mon–Thu 3:00 pm–9:30 pm Fri 3:00 pm–10:30 pm Sat 12:30 pm–10:30 pm Sun 12:30 pm–9:30 pm
  • Price
    $30 and under
  • Cuisines
    Contemporary Asian, Sushi, Pan-Asian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    For Lunch time, customer can park at the open parking lot (Citizens Bank Parking Plaza) we offer parking at a discounted rate. In the evening starting at 5pm everyday, we offer complimentary valet parking service.
  • Public transit
    We are located at 200 Exchange Street, Providence, RI. Our restaurant is directly under the Luxury Waterplace Condo spaces.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Lu, JingLong
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Website
    http://www.jackyswaterplace.com/
  • Phone number
    (401) 383-5000
  • Catering
    We cater all special events Eastern and Western style.
  • Private party facilities
    Corporate Meetings, Pharmaceutical Events, Banquets, etc.
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