J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington

Review summary

1. E

   Ellis

   Columbus

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Said they couldn't find our reservation but could seat us anyway. First time we have eaten in the bar. Server was very good. Food was excellent and served at the correct temperature.
   

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2. L

   Lloyd

   Columbus

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. It's our go-to for special events.
   

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3. K

   Kaylyn

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely time celebrating my parent’s birthdays. We received wonderful service and the food was amazing!
   

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4. B

   Brad

   VIP

   Columbus

   25 reviews

   3.0

   25 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   J gilberts is still a great place to get a meal but if you been going for a long time - old expectations are just not met anymore, except for our server Kim who has taken care us for years!! Menu is still pretty similar, but steaks are prepared differently, I believe they got rid of the pecan they used to cook over. Overall atmosphere is busy and hustle bustle and no real feeling that each and every visitor is special like you used to get. for example, we have been at least 1/2 dozen times since it was taken over by Landry's, probably more, and we don't know a single person's name on the team outside our server. Dan, Ali, Carl, Kim, Joe, Richie, and others were like extended family. Kim is all that remains, and while she always makes it special - it is not the same. If I am speaking to people considering it for the first time - It's a good place. seating is a bit more private than say an Ocean Club or Hyde Park, food and options are pretty good (not up to par with the two aforementioned) but pricing is more reasonable. Lobster meal, Scallops, appetizer, desert and 3 drinks and was $150. Similar would be $225 at those others.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 1 day ago

   Thanks for the feedback, Brad! We're glad to hear that you've been dining with us for a while, but we're sorry to hear that your recent experience at J. Gilbert’s – Wood Fired Steaks & Seafood – Worthington didn't meet your expectations. We appreciate your input about our menu and the change in the preparation of our steaks. We're committed to maintaining the high-quality service we've known you've enjoyed while maintaining the same menu. We hope you'll give us another chance to provide the unique experience you've come to expect from us. Best, The Management Team
   

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5. B

   Bob

   VIP

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for our 55th Anniversary. Exceptional!
   

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6. J

   Julie

   VIP

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   It’s been one of our favorite places for years, but I think they forgot how to cook a steak. Ordered it medium, the filet was charred on the outside and raw in the middle. Not sure we’ll be going back.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 1 day ago

   Thanks for visiting us, Julie. We're sorry to hear that your recent experience with the steak didn't meet your expectations. We will follow up via direct message.
   

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7. L

   Lisa

   Columbus

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful waitress and a delicious meal!
   

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8. D

   Dudley

   Columbus

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   Sadly, our dining experience was interrupted by 20 minutes of the fire alarm shrill while we waited for the fire department to arrive to deactivate the alarm. It definitely impacted the quality of experience we intended to have. On the positive side, the service was very good and the food was very good quality.
   

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9. N

   NATHALIE

   VIP

   Columbus

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 4

   We love J Gilbert’s but was disappointed in the service, our waiter was as if it was his 1st day on the job… we had to repeatedly ask for water, bread, drinks, etc… service was extremely slow but we were not in a rush but we did sit for atleast 15 mins without anyone acknowledging us and when he did, he said he’d be with us shortly so another 10 mins or so before taking our drink order… etc. Again, we were not in a hurry BUT definitely not what we are accustomed to at J.Gilbert’s.
   

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10. R

    Richard

    Columbus

    4 reviews

    4.0

    4 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 2
    3. Service 4
    4. Ambience 5

    Since it was the Christmas season and a special occasion for me, I ordered the lobster Thermidor. They advertised this dinner in an email earlier in the week. It been several years since I had lobster Thermidor. I looked forward to it. What arrived at the table, I am sorry to say, could never resemble lobster Thermidor. The sauce (?) consisted of small chopped up pieces lobster in a light cream having no flavor. It was placed on top of my 8 ounce fillet. Very disappointing. My crab bisque was great, as always. My 8 ounce fillet again was great, as always. My desert was the chocolate velvet cake with a side of ice cream which I would always recommend. This restaurant is my best steak place in Columbus and I would always recommend it, just stay away from their “specials”, they are not special. Rich
    

    J. Gilbert’s – Wood Fired Steaks & Seafood - WorthingtonResponded 4 days ago

    Thanks for visiting us, Richard. We're sorry to hear that our lobster Thermidor didn't meet your expectations. At J. Gilbert’s – Wood Fired Steaks & Seafood - Worthington, we strive to provide our customers with flavorful and memorable dishes. Your feedback is invaluable and we will certainly look into this matter. We're glad to hear that you enjoyed the crab bisque and the 8 ounce fillet. We hope you'll give us another chance to impress you with our specials. Best regards, The Management Team
    

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