Hy's Steakhouse - Winnipeg

Review summary

1. D

   Dave

   Manitoba

   12 reviews

   5.0

   12 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience, food is done impeccable well and the attention to the little things that make it an incredible experience can not be overstated If you go ask for Marvin, he is awesome , friendly and professional and knowledgeable, what more could you ask for?
   

   Hy's Steakhouse - WinnipegResponded today

   Dear Dave, Thank you so much for your kind review and I will certainly pass on your praise to Marvin. Happy New Year from our team, and we look forward to welcoming you again soon. Carly Durstan, General Manager
   

   Is this helpful?

   Report
2. B

   Brian

   Manitoba

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great meal! The service starting and ending with the secure coat check was outstanding. Our party of four all enjoyed the food. The timing of the courses was spot on. Everything was perfect!
   

   Is this helpful?

   Report
3. J

   John

   Manitoba

   13 reviews

   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was top notch. The staff were all friendly and professional and provided excellent service as usual. Always a great spot to stop in for a cocktail, or for an excellent dining experience. It was our second year dining there on NYE, and now it is a tradition!
   

   Hy's Steakhouse - WinnipegResponded today

   Dear John, Thanks for taking the time to share your experience with us on New Year's Eve. We are thrilled to be part of your annual tradition and look forward to seeing you in 2025! All the best, and wishing you a fantastic New Year. Carly Durstan, General Manager
   

   Is this helpful?

   Report
4. k

   kim

   VIP

   Manitoba

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We popped by for a quick happy hour to celebrate our anniversary with our 22 and 16 year old: terrific ambience and excellent early evening especially Alyssa and Andrew! Happy New Year!!
   

   Is this helpful?

   Report
5. C

   Christian

   Manitoba

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Celebrated our anniversary for the third year in a row now at Hy’s and as always, it was a great experience. This has become and will continue to be a staple for us for years to come.
   

   Is this helpful?

   Report
6. A

   Arya

   Manitoba

   1 review

   3.0

   1 review

   Dined on December 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Didn't meet the standard. Service was mediocre. Entrees were good, but The cheese platter was awful.
   

   Hy's Steakhouse - WinnipegResponded today

   Dear Arya, I’m very sorry to hear about your experience. I would appreciate the opportunity to follow up with you directly to understand more about your visit. We pride ourselves on exceptional quality and service, and I'm disappointed that we didn't deliver excellence your visit. You can reach me at the restaurant at (204) 942-1000 or by email at Carlyd(at)hyssteakhouse.com Thank you, Carly Durston General Manager
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Manitoba

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Reliably great food, service and ambience. You're paying for that reliability. Do it.
   

   Is this helpful?

   Report
8. J

   James

   Manitoba

   1 review

   2.0

   1 review

   Dined on December 25, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food was excellent as usual, the resturant is elegant however not a place to celebrate anything special. We were celebrating our 30th wedding Anniversary and we picked this establishment to do it at. The service was spotted, (we could not get pepper on our table side Caesar, which was made behind my husband,? After which the waiter told us he assumed because we’ve eaten there before we would not mind. I later asked for salt&pepper for our meal he brought two pepper shakers, I had to borrow from the table next to me, only to have him make a slanted comment later about all the shakers.) And then our celebration was not even acknowledged with a simple “happy anniversary” written in chocolate on the desert plates ??? Desserts “we” ordered. And yes, They knew it was our 30th the host mentioned it at the door, and when opening our bottle of wine the waiter questioned why we would have gotten married on Xmas Eve. Hy’s may not show their customers any recognition for choosing them to celebrate a milestone and the waiter may not feel we deserved appropriate service for what ever reason, I’m not sure, but we have class and still left a 20% tip, because he certainly did not deserve more than that. The food at Hy’s is $$$$ and amazing, but sadly it’s not enough to support the front of the house in today’s competitive market.
   

   • 
   • 
   • 

   Hy's Steakhouse - WinnipegResponded on December 29, 2024

   Dear James, First, let me thank you for being a valued guest. We truly do appreciate it when our guests return to celebrate special occasions and we always want to make your evening extra special. I’m truly sorry that we did not deliver our exceptional Hy’s hospitality on your visit. Thank you for sharing your feedback. I would greatly appreciate the opportunity to follow up with you. Please reach me at the restaurant at (204) 942-1000 or by email at Carlyd(at)hyssteakhouse(dot)com . Best regards, Carly Durston, General Manager
   

   Is this helpful?

   Report
9. S

   Sheri

   Manitoba

   3 reviews

   5.0

   3 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service is overall excellent!’ If you want to experience a really enjoyable evening then this is the place. Just be prepared to spend some money as it is not cheap!
   

   Is this helpful?

   Report
10. S

    Scott

    Toronto

    1 review

    3.0

    1 review

    Dined on December 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Overall, great atmosphere. Some strange nuances to the service. Made the reso for my wife’s birthday, when we walk in they put us at the door to the kitchen and we ask to be seated elsewhere. Maybe they’re booked up? The restaurant had plenty of room, so it turned out to be a very strange choice for seating instead of the room with the Christmas tree which was lovely. Piece of plastic in the salad, butcher paper on the cooked steak. They comp’ed the steak which was appreciated. We didn’t bother mentioning the plastic in the salad. Good people working there, just some quality assurance that needs to happen to justify the price tag. Duct tape on the door knob on the way out, naked bolts in the bathroom. Is this what we call fine dining? I understand the industries under pressure … the details matter and the last thing as you’re leaving the restaurant should not be the duct tape glue on your hand as you open the door for your wife to leave. I have many fine memories and many fine meals at Hy’s — this was a first for me to leave a review like this when typically they’ve been close to flawless.
    

    Is this helpful?

    Report