Glen Prairie

Review summary

1. M

   Melissa

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We hadn’t been to Glen Prairie in awhile. This was a good reminder to keep coming back. The food was delicious! Lovely ambiance, and great service. Make your reservation today!
   

   Glen PrairieResponded 3 days ago

   Thank you for your amazing 5-star review! Your loyalty means the world to us, and we can’t wait to have you back for your next visit. See you again soon! Cheers, Andrew S.
   

   Is this helpful?

   Report
2. M

   Michael

   Chicago

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food options and flexibility regarding preferences. Grass fed beef, gluten free, etc.
   

   Glen PrairieResponded 5 days ago

   Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our food options and that we could accommodate your preferences. We take pride in offering a variety of choices like grass-fed beef and gluten-free options to ensure that every guest can find something delicious that suits their needs. It’s wonderful to know that you had a great experience, and we look forward to welcoming you back soon to try even more of our menu! Cheers, Andrew S.
   

   Is this helpful?

   Report
3. P

   Pat

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful menu, we all enjoyed our meals. Staff great
   

   Glen PrairieResponded 5 days ago

   Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you enjoyed your experience with us and that our staff made a positive impression. Our team works hard to provide excellent service, and it’s always rewarding to hear when their efforts are appreciated. We’ll be sure to pass along your kind words to everyone. We can’t wait to welcome you back for another great experience soon! Cheers, Andrew S.
   

   Is this helpful?

   Report
4. C

   Clint

   Chicago

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A friend recently recommended Glen Prairie and it became a new favorite of ours after a single visit. Our server, Edna, was a delight: welcoming, helpful, and well informed. The flatbread appetizer and burger and pork chop entrees were the best versions of each dish we’ve ever had in any restaurant—perfectly fresh ingredients perfectly prepared. We especially appreciated the Glen Prairie kitchen staff’s focus on accommodating food allergies and Edna’s mention of this in her welcome. A fabulous meal!
   

   Glen PrairieResponded 5 days ago

   Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you enjoyed your overall experience with us. We're also grateful for your feedback on the cider, and we’re sorry to hear it didn’t meet your expectations. We always strive to offer a variety of beverages that complement our menu, and your input helps us improve. We hope you'll give it another try next time, or let us know if there's a different drink you'd prefer! We look forward to welcoming you back soon. Cheers, Andrew S.
   

   Is this helpful?

   Report
5. K

   Kevin

   Chicago

   3 reviews

   vip
   5.0

   3 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food. Many gluten free options, including fish and chips.
   

   Glen PrairieResponded on November 13, 2024

   Dear Kevin, Thanks much for taking the time to review us on Open Table. I will pass on your comments to the Chef and his team. We do have many gluten free items. Cheers, Andrew S
   

   Is this helpful?

   Report
6. L

   Lenard

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding. I special dietary needs and they were able to meet them; server was very knowledge of what was required. Edna; our server, was excellent. Very personable, knowledgeable of the menu, great service
   

   Glen PrairieResponded on November 13, 2024

   Dear Lenard, Thank you for taking the time to provide feedback on your experience at Glen Prairie! I am delightled to hear that your food and service was excellent. We look forward to welcoming you back! Cheers, Andrew S.
   

   Is this helpful?

   Report
7. M

   Marge

   Chicago

   5 reviews

   vip
   2.0

   5 reviews

   Dined on October 30, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We have dined here previously and always had a great meal. Service was always great. This last dining experience left us saddened. Our waitress was okay. They obviously have changed management, and staff. Our appetizers were good but our meals were so-so. Something has changed and we felt that our meals weren’t as good as before. My portion size was really small. I had salmon. I could not believe the tiny piece I was served, for $30. I have had it there before and I was never disappointed in the portion size. My husband’s meal was a disappointment to him also. He did bring it to the manager’s attention, not that he was looking for compensation. His meal was removed from our bill, but he was just disappointed with the customer service. Unfortunately, we probably won’t be eating there again.
   

   Glen PrairieResponded on November 13, 2024

   Dear Marge, Thank you for taking the time to tell us about your recent visit. I am so sorry to hear about this experience and I want you know that this is not OK. I will connect with the Culinary team and would tell you that our Chef Danny has been here many years. He will be sure to address this with his team. I hope that you will give us another opportunity to show you that this latest experience was an exception. Thank you, Andrew Soto
   

   Is this helpful?

   Report
8. R

   Rania

   Chicago

   2 reviews

   vip
   1.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our waitress was AWFUL! She missed our food order multiple times and rolled her eyes when reminded of missed orders. Would not recommend if you expect food in a timely manner and good service.
   

   Glen PrairieResponded on November 13, 2024

   Dear Rania, Thank you for taking your time to tell us about your recent experience. I am sorry to hear about the poor service you encountered that evening. The management team takes this type of feedback very seriously and it will be addressed. I would love an opportunity to have you come back and allow us to show you we are capable of providing much better service. Please ask for me if you decide to return and I will personally make sure you are looked after. Thank you, Andrew Soto
   

   Is this helpful?

   Report
9. E

   Eric

   Chicago

   1 review

   3.0

   1 review

   Dined on October 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good bar options (very good cocktails and red wine options) and food quality, though it seems the menu has contracted a bit over the past 3-6 months. High quality and flavorful ingredients, but some limitations on the diversity of choices.
   

   Is this helpful?

   Report
10. D

    Deanne

    Chicago

    1 review

    4.0

    1 review

    Dined on October 3, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Loved the food and drinks as we always do here! The only issue we had was service which is usually excellent. Our server seemed either too busy or just not interested in checking on us as frequently as we would have expected.
    

    Is this helpful?

    Report