Fujiyama Steak House of Japan

Review summary

1. T

   Tim

   Indiana

   58 reviews

   4.0

   58 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Food was okay, chef and server were excellent.. Was my daughter's birthday, they made her feel special.
   

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2. G

   Greg

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our family had a great time, entertaining chef at the table and a very attentive wait staff - a can't miss dining experience!
   

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3. A

   April

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone was very friendly and the food was amazing as always! My favorite hibachi!!
   

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4. T

   Todd

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The first time and it was a great experience overall!
   

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5. K

   Katie

   VIP

   Indiana

   25 reviews

   4.0

   25 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fujiyamas is one of our favorite places to go. The food was very good on NYE. Once we got seated our cook and everyone else we encountered was very good. Unfortunately, I took a star off and could have taken another off due to our wait. We had reservations for 7:30pm (I understand NYE is a busy evening), but we were not seated until after 8:40pm. Then our orders were not taken for at least 10-15 minutes after that, our drink orders were not delivered for quite awhile after ordering. Having a reservation to me means you get seated close to that time. This is not the first time we have waited with a reservation. It is the first time we waited over an hour AFTER our reservation started. The management needs to work this out as that aspect is really poor customer service. Either they need to not accept so many reservations or do not accept any more walkins. We waited patiently and enjoyed our dinner. But if our kids were younger I would have been very upset. We were a party of 8 so we comprised a whole table. They know how long it takes to move a group through-plan accordingly!
   

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6. B

   Barb

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Entertaining and large servings friendly servers. Very good food
   

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7. D

   Dawn

   Tampa

   1 review

   5.0

   1 review

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bartender was fantastic, we sat at the bar while waiting for our table since we arrived earlier than our reservation time. The chef and waiter at our hibachi table were just as amazing! Would highly recommend!
   

   Fujiyama Steak House of JapanResponded on December 29, 2024

   Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed the time at our bar and that our bartender made a great impression while you waited for your table. It's also wonderful to know that our chef and waiter at the hibachi table made your meal memorable! Your recommendation means the world to us, and we can’t wait to welcome you back for another fantastic dining experience. 🍣🔥
   

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8. B

   Brian

   Indiana

   7 reviews

   1.0

   7 reviews

   Dined on December 24, 2024

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 4

   We had a 6:00 PM Reservation and were not seated until 7:00 PM. The restaurant opens at 5:00 PM. How do you get an hour behind, an hour into dinner service? They either overbooked, or they seated people without reservations before us. Our food tasted good, but our Chef cut the pieces so big, that you could barely get the bites into your mouth. Our waiter was fantastic. Charlie was very attentive. We have been here over 20 times and this was our first bad experience.
   

   Fujiyama Steak House of JapanResponded on December 28, 2024

   Thank you for sharing your experience. We sincerely apologize for the delay in seating and any inconvenience caused. We’re addressing this to ensure it doesn’t happen again. We’re glad you enjoyed your meal and that Charlie provided fantastic service. Your feedback about portion sizes is noted, and we’ll share it with our chefs. Your loyalty means so much to us, and we’re sorry this visit didn’t meet expectations. We hope to welcome you back soon and provide the exceptional experience you deserve.
   

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9. D

   Dan

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food. Love coming here with the family!!
   

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10. D

    Dan

    Indiana

    3 reviews

    2.0

    3 reviews

    Dined on December 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Very expensive and didn’t like that the tip can be automatically added, and then the server asked me to also add extra tip for the chef after a $65 tip was already on my bill automatically
    

    Fujiyama Steak House of JapanResponded on December 30, 2024

    Thank you for sharing your feedback with us. We sincerely apologize if you felt the tipping process was unclear or caused any inconvenience. At our restaurant, we aim to provide an exceptional dining experience, and gratuity is added automatically for parties of a certain size to ensure fair compensation for our staff. However, any additional tipping is entirely optional and should never feel pressured. We value your input and will review our communication about tipping policies to ensure transparency and comfort for our guests. Thank you for bringing this to our attention, and we hope to have the chance to serve you again in the future.
    

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