Franck's

Review summary

1. S

   SandyLee

   Salt Lake City

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving is always extra special when we go to Francks
   

   Franck'sResponded 1 day ago

   Dear SandyLee, We are pleased knowing you have dined at Franck's on several occasions and you had an excellent experience each time. We appreciate you taking the time to post a wonderful review. We enjoy having you and look forward to serving you again soon. Warm Regards, Franck's Management
   

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2. F

   Fred

   Salt Lake City

   20 reviews

   5.0

   20 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time enjoying Thanksgiving at Franck’s and there definitely will be more. An incredible four course meal with wonderful combinations of flavors. Service as always was top notch. Already decked out in Christmas decorations which just added to the ambiance.
   

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   Franck'sResponded 1 day ago

   Dear Fred, We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for leaving your review and for the generous remarks. Thank you also for choosing to dine with us again. We look forward to our next opportunity to serve you again at Franck's. Warm Regards, Franck's Management
   

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3. D

   David

   Salt Lake City

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   My mistake was visiting Franck's for the first time during a "Special Occasion" like Thanksgiving. I've always wanted to go. It would have been better to come when they were serving their regular menu. Having said that, the service and ambience was wonderful. The food was a disappointment. The presentation, for the most part, was great. The flavors were odd. Everyone in my party had nothing good to say about the soup. For the price paid, I was hoping for a grand experience with flavor all with the familiarity of Thanksgiving. Even the turkey course had something a bit off, which ultimately made the experience a disappointment. I really doubt that any of us will return to Franck's.
   

   Franck'sResponded today

   Dear David, We are so glad you enjoyed our beautiful restaurant and outstanding service, but we are disappointed that your meal did not meet your expectations. We always do our absolute best to deliver only the finest food to our guests, but we understand you were dissatisfied with your Thanksgiving meal. We will speak with our culinary staff and chef about your concerns to ensure that all of our menu items continue to be as spectacular as we know they can be. Thank you for choosing us, and we do hope you will come to see us soon and try our menu again; we are sure our cuisine can match your pleasant experience with our staff. Warm Regards, The Management Team at El Chorro
   

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4. K

   Kathryn

   Salt Lake City

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Franck's ambiance, service and food are excellent. The only problem is a lack of vegetarian dishes.
   

   Franck'sResponded 6 days ago

   Dear Kathryn, What a pleasure reading your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Having said that, we have taken additional note of your observations and will share this accordingly to enhance our guest satisfaction. It was our pleasure having you at Franck's, and we hope to see you again soon. Warm Regards, Franck's Management
   

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5. E

   Emily

   Nashville

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Franck’s was a beautiful, unique, tasty experience! I would love to return.
   

   Franck'sResponded on November 21, 2024

   Dear Emily, We are devoted to creating a memorable dining experience with world-class service and a friendly atmosphere met with calculated flavor combinations using only the freshest ingredients. We are pleased that you loved your visit. Thank you for the wonderful rating of Franck's. We look forward to welcoming you back soon. Warm Regards, Franck's Management
   

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6. L

   Liam

   Salt Lake City

   61 reviews

   vip
   5.0

   61 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was an off the menu wine pairing dinner. All of the courses were tasty, and the scallops were outstanding. However, two of the courses were very salty.
   

   Franck'sResponded on November 8, 2024

   Dear Liam, We are glad you enjoyed your overall food offerings; however, we are disappointed for not meeting all your expectations. We strive to deliver only the best to our guests, but we understand you were dissatisfied with some of your selections on this visit. We will speak with our culinary staff about your concerns as we continually strive to improve. Thank you for choosing Franck's and for posting a great review. We look forward to seeing you the next time you are in the area. Warm Regards, Franck's Management
   

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7. L

   Lenny

   Salt Lake City

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a good overall experience in the globe. My girlfriend and I were taken away of the environment. The waitress helped me with my proposal! Overall great restaurant.
   

   Franck'sResponded on November 4, 2024

   Dear Lenny, Thank you for including us on your special day and for the perfect rating. We are delighted your overall time with us was memorable, and we will ensure that Lisa knows how much you enjoyed their attentive hospitality. We look forward to our next opportunity to serve you and your girlfriend again at Franck's. We wish you all the best for your future. Warm Regards, Franck's Management
   

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8. G

   Gary

   Salt Lake City

   7 reviews

   5.0

   7 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Special Halloween 4 course menu was amazing. Perfect blend of flavors and textures
   

   Franck'sResponded on November 2, 2024

   Dear Gary, Thank you for dining with us and sharing your experience. We are delighted you enjoyed your evening, and our chef will be happy to know you enjoyed our special Halloween menu! French at heart, with a contemporary and original twist, we believe our cuisine offers something for everyone. We hope you'll come back often to sample more delectable dishes at Franck's! Warm Regards, Franck's Management
   

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9. G

   Gerardo

   Salt Lake City

   7 reviews

   4.0

   7 reviews

   Dined on October 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Colorful and original meals but unfortunately there was too much going on with the entrees. The Fondue is 10/10, would’ve been very happy with just that. Unfortunately the Horse Radish is way too prominent in the wagyu. The party was crowded and the horse radish made it its own. The lamb was slightly over cooked but maybe that’s how it is, that steamed potato. Might’ve been my least favorite. Still a very lovely looking place with very friendly staff. Will come again, I’ll jus go simple next time.
   

   Franck'sResponded on October 28, 2024

   Dear Gerardo, We were pleased to read about your recent visit to Franck's and how wonderful your experience was! The Fondue is a guest favorite, and we were glad to see you enjoyed it so much. We are excited to see you again for another enriching dining experience. Warm Regards, Franck's Management
   

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10. K

    Kerrick

    Boise

    1 review

    5.0

    1 review

    Dined on October 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was magnificant. Loved every morsel. They even created a vegetarian dish for us for one of our party, last minute. The staff were wonderful and friendly. Wonderful inviting location with a warm comfortable atmosphere.
    

    Franck'sResponded on October 26, 2024

    Dear Kerrick, What a pleasure to be a part of your wife's birthday celebrations here in Salt Lake City. We strive to provide an outstanding experience to everyone who comes through our doors, so it is always rewarding to have our hard-working associates acknowledged. We are also delighted to read you enjoyed your delicious culinary offerings! French at heart, with a contemporary and original twist, we believe our cuisine offers something for everyone. Thank you for choosing Franck's, and we hope you and your family will return many times to discover more of what we have to offer. Warm Regards, Franck's Management
    

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