Fleming's Steakhouse - Peoria

Review summary

1. OT

   OpenTable Diner

   Phoenix1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   For the amount I spent, I expected an amazing experience, but unfortunately, that wasn’t the case. From the moment we were seated, it took about 45 minutes just to have our order taken. In the 2.5 hours we were there, our server only came by 4 or 5 times—excluding the times to settle the bill and return my card. Dinner as a whole was a disappointment, especially considering the over $500 price tag. I won’t be returning. I’d rather spend a third of the price elsewhere and receive far better customer service. I will say the place looked nice, but good aesthetics don’t make up for poor service. At the end of the day, it felt like all we got was a fancy setting with staff who didn’t seem to care.
   

   Fleming's Steakhouse - PeoriaResponded 5 days ago

   Hello, Thank you for sharing your experience with us. We sincerely regret that your visit did not meet expectations, especially given the level of service and quality we strive to provide. We understand how frustrating it must have been to experience delays and inattentive service, especially for a special evening out. Your feedback is invaluable, and we take it seriously as we work to improve our guest experience. We would truly appreciate the opportunity to connect with you directly and learn more about your visit. Please reach out to us at 623-772-9463 so we can address your concerns. Again, we appreciate your time and feedback, and we hope to have the opportunity to restore your trust in us.
   

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2. H

   Hardy

   Phoenix1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service is always excellent and such an integral part of the experience. Food was spectacular and delicious. The price is high but worth the experience.
   

   Fleming's Steakhouse - PeoriaResponded 2 days ago

   We're thrilled to hear that you consistently enjoy the excellent service and spectacular food at Fleming's Hardy. We believe that exceptional service is an integral part of a truly memorable dining experience, and we're delighted that you found it to be so. We appreciate your kind words about Jose's amazing service. He's a valued member of our team, and we'll be sure to pass along your compliments. We look forward to welcoming you back soon for another exceptional meal at Fleming's!
   

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3. S

   Susan

   Phoenix19 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was fantastic as always. We love coming here for dinner. It’s one of our favorite steak houses.
   

   Fleming's Steakhouse - PeoriaResponded 2 days ago

   It's always a pleasure to welcome back familiar faces! We're delighted you enjoyed another fantastic dinner with us. It's wonderful to hear that Fleming's remains one of your favorite steakhouses. And a special thank you for recognizing your servers exceptional service. He's a valued member of our team, and we'll be sure to pass along your compliments. We look forward to seeing you both again soon!
   

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4. C

   Cecilia

   Las Vegas4 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Parking was terrible and no valet offered. Kind of disappointed that I was not able to enjoy the bottle of wine I brought with me as Arizona doesn’t allow it. I’m use to Flemings in El Segundo, Ca that charges a corkage fee but you can bring your own bottle. Wine menu was disappointing so had to enjoy dinner without wine. Not a problem we enjoyed the Pellegrino instead.
   

   Fleming's Steakhouse - PeoriaResponded 5 days ago

   Dear Cecilia, Thank you for taking the time to share your experience with us. We understand that parking can be challenging, and we appreciate your patience. We’re excited to share that starting March 14th, we will be offering valet service on Tuesdays, Fridays, and Saturdays to make visits more convenient for our guests. We also understand your disappointment regarding Arizona’s liquor laws, which unfortunately prevent us from allowing guests to bring their own wine. While we strive to offer a thoughtfully curated wine selection, we appreciate your feedback and will share it with our team as we continue refining our menu.
   

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5. OT

   OpenTable Diner

   Phoenix2 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had dinner with some friends who came to AZ from MN. Daniel was our server. We have had him as a server before and he is always great. Knowledgeable, attentive and just a great asset to Flemings.
   

   Fleming's Steakhouse - PeoriaResponded 2 days ago

   That's fantastic to hear! We're so glad your friends from Minnesota got to experience Fleming's with such exceptional service from Daniel. It's wonderful that he consistently provides a knowledgeable and attentive experience, truly showcasing what Fleming's is all about. We're proud to have him on our team. We look forward to welcoming you and your friends back soon!
   

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6. OT

   OpenTable Diner VIP

   Phoenix3 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terri the server was fantastic. Food was delicious
   

   Fleming's Steakhouse - PeoriaResponded 2 days ago

   Terri truly is a gem! We're delighted to hear she made your dining experience so enjoyable. And of course, we're always thrilled when guests rave about our delicious food. We'll be sure to pass along your compliments to Terri and the culinary team. We look forward to welcoming you back to Fleming's soon!
   

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7. FF

   FredF

   Phoenix6 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak was perfect! Server Louis was great. Favourite place for special dinners
   

   Fleming's Steakhouse - PeoriaResponded on March 6, 2025

   That's fantastic Fred! We're thrilled you enjoyed the perfect steak and Louis' exceptional service. It's wonderful to be your favorite spot for special dinners. We look forward to welcoming you back to Fleming's soon!
   

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8. C

   Carol

   Phoenix6 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was excellent and the wait staff were great. It was a wonderful experience to celebrate our anniversary there.
   

   Fleming's Steakhouse - PeoriaResponded on March 6, 2025

   We're so glad to hear that you had a wonderful anniversary celebration at Fleming's Carol! It sounds like the food and service were both exceptional, and we're delighted that we could play a part in making your special occasion memorable. We appreciate your kind words and look forward to welcoming you back for another fantastic experience at Fleming's!
   

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9. MN

   MichaelN

   New York City4 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my mother there for her 88th birthday. She loved the place, and Steve, our server, was fantastic. The filet was one of the best I have ever had. Thanks for the wonderful night.
   

   Fleming's Steakhouse - PeoriaResponded on March 1, 2025

   That's wonderful to hear Michael! We're so glad you chose Fleming's to celebrate your mother's 88th birthday and that she loved the experience. It sounds like Steve provided exceptional service, and we'll be sure to pass along your compliments to him. We're also thrilled that you enjoyed the filet mignon. We take pride in serving top-quality dishes, and it's rewarding to know it was one of the best you've ever had. Thank you for sharing your kind words and for choosing Fleming's for this special occasion. We look forward to welcoming you back soon!
   

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10. W

    William

    Phoenix14 reviews

    5.0

    Dined on February 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The shrimp stuffed with crab was excellent along with our filet mignon. Kyle was very attentive and we were very happy. thank you
    

    Fleming's Steakhouse - PeoriaResponded on March 1, 2025

    We're delighted to hear that you enjoyed your meal at Fleming's William! The shrimp stuffed with crab and filet mignon are both excellent choices, and we're glad they hit the spot. It's also fantastic that Kyle provided attentive service and contributed to your positive experience. We'll definitely make sure to share the love with him as well. We appreciate your kind words and look forward to welcoming you back soon!
    

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