Five Crowns

Review summary

1. M

   Michael

   VIP

   Austin

   4 reviews

   2.0

   4 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Over priced! 6oz of prime rib for $47.00 and it tasted bluhhhhhhh! Very disappointing!
   

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2. C

   Cheri

   VIP

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My waitress was so helpful. The food was great and we will go there again very soon.
   

   Five CrownsResponded today

   Cheri, we're delighted to know you had such a positive experience with our team! It's wonderful to hear you enjoyed the meal, and we can't wait to welcome you back soon. Thank you!
   

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3. M

   Mike

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Five Crowns is a unique ambiance that we love. We felt like we were in London at the holidays. The food was excellent, service as well.
   

   Five CrownsResponded today

   We're thrilled that the unique ambiance of our restaurant brought you holiday memories of London, and we're pleased to hear you enjoyed both our food and service. Thank you for your kind words, and we look forward to welcoming you back soon!
   

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4. A

   Andrea

   VIP

   Orange County

   107 reviews

   5.0

   107 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening in a great setting with great food and a terrific server! It was the perfect way to start off the New Year!
   

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   Five CrownsResponded today

   Andrea, what a delightful way to ring in the New Year! We're thrilled to hear that you enjoyed the ambiance, food, and service. We look forward to welcoming you back for more special moments!
   

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5. E

   Elizabeth

   Phoenix

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   You can consistently count on Five Crowns and it is the perfect venue to celebrate NYE.
   

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6. S

   Shelly

   Orange County

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 crowns is a special place. Tony was a wonderful waiter, warm and entertaining.
   

   Five CrownsResponded 1 day ago

   We're delighted to hear you had such a special experience with us, Shelly! Thank you for sharing your positive experience, and we hope to see you again soon!
   

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7. R

   Robert

   Los Angeles

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We have eaten at 5 Crowns many times. 2 days ago we went with our family of 11 for an after Xmas get together. Our reservation was 7:30 and we weren't seated until 7:50 because the previous diners didn't vacate the table in a timely manner. Not the restaurant's fault. However, my meal (prime rib end cut) and my husbands meal (also prime rib) were NOT good. The Caesar salad was heavily over dressed. My prime rib was almost inedible. It was very fat throughout with very little meat and quite tough. My husbands English cut was undercooked and very unappetizing. Both pieces of meat were flavorless. The food was cold but served on a hot plate. This was not the caliber of food we have enjoyed in the past at 5 Crowns. I briefly mentioned this to the manager privately because I didn't want to upset my family. I can't comment on the familys' meals. I phoned the restaurant yesterday and left a message for the manager but recd no return call. Our total bill for our table, before tip, was $1100. One bright spot was our server, Tyler. He was EXCELLENT. I wish the manager would have followed up. I would have appreciated an offer of a gift card or even a complimentary dessert. Disappointed all around ...
   

   Five CrownsResponded 1 day ago

   Robert, we're truly concerned to learn that your recent visit fell short of the high standards we strive to uphold. It's disappointing to hear that the prime rib and Caesar salad did not meet your expectations. We truly appreciate you bringing this to the attention of our manager during your visit and regret the lack of follow-up since then. We want to ensure guest satisfaction, so please reach out by calling the restaurant. Thank you
   

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8. D

   David

   Los Angeles

   10 reviews

   4.0

   10 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great night overall. Still had carolers and Christmas decorations up, so very nice holiday feel. Food was good, but miss the carts form Lawry’s. Service was pleasant and had a nice time overall.
   

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9. C

   Chris

   VIP

   Orange County

   24 reviews

   5.0

   24 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional dining experience from the friendly staff, perfectly prepared meal, to the wonderful ambiance- every detail was perfect. Thank you so much Five Crowns!!!!
   

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10. C

    Chrystie

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We loved everything about Five Crowns, the food, the Christmas decorations, the carolers, all of it!! Our waiter Greg and his expediter Martin were excellent. We had such a fun night we are considering having Christmas dinner here next year!!
    

    Five CrownsResponded 4 days ago

    Chrystie, it warms our hearts to know that you had such a delightful experience! We’re glad Greg and Martin made your evening special, and we’re thrilled you enjoyed the Christmas ambiance. We look forward to welcoming you for another memorable holiday celebration!
    

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