Engawa Restaurant

Review summary

1. a

   alessandro

   London

   9 reviews

   vip
   2.0

   9 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   IT WAS SUCH A LOVELY PLACE !! THE NEW CHEF HAS MADE A MESS OF IT VERY DISAPPOINTING HOPE THEY CAN GO BACK
   

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2. A

   Alison

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   It just isn't the same anymore. The new owners have changed everything that made this a hidden gem and now serve good but standard over priced West End sushi fare. Gone is the artistry and delicately crafted multi layer bento boxes, hot stones and amazing cocktails - all that made this small restaurant such a gem. Instead there is standard overpriced tasting menus with brasher dishes and a sense that the owners are trying to be everything from Nobu to Roka to a local hole in the wall find. It's such a shame - the food is OK and the Wagu remains delectable but Engawa is like every other corporate Japanese and as such just isn't worth the price anymore
   

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3. M

   Michael

   London

   2 reviews

   2.0

   2 reviews

   Dined on November 26, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Decent sushi, but outrageously expensive. The have stopped doing they're bento style lunches, which were the main recent I used to eat there.
   

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4. I

   Ilayda

   London

   2 reviews

   2.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service and food quality unfortunately changed, which is very sad to see. I would certainly expect more quality service and food compare to value. Shame I was looking forward to go back. There were many downsides, i hope they improve it.
   

   Engawa RestaurantResponded on November 27, 2024

   Thank you for taking the time to provide feedback on your experience with our company. We strive to provide the best service possible to all of our customers and we are sorry that we did not meet your expectations. We are always looking for ways to improve our services and your feedback is valuable to us. Thank you again for your time.
   

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5. S

   Stephen

   London

   1 review

   3.0

   1 review

   Dined on November 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   The restaurant is a bit small and guest couldn’t seat comfortably. Tight spacing and it is totally different from what you saw from the web site. Food was average and honestly my friend and I were expecting a bit more on the Omakase menu. We were still hungry after having the main. Staff was very nice and very helpful which made us feel welcome.
   

   Engawa RestaurantResponded on November 27, 2024

   Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced and want to assure you that we are taking your concerns seriously. We’re working to resolve the issue as quickly as possible by managing booking times also discussing about how we can improve. Thank you for your feedback.
   

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6. K

   Karl

   Sacramento

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful meal and a wonderful experience!
   

   Engawa RestaurantResponded on November 27, 2024

   Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
   

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7. F

   Federico

   London

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Amazing omakase experience! The food was excellent and the staff really kind. We will come back again.
   

   Engawa RestaurantResponded on November 27, 2024

   Thank you for your review! We are so glad to hear that you enjoyed omakase and the front desk staff were friendly and helpful. We hope you had a pleasant experience with us and we look forward to seeing you again soon!
   

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8. A

   Alessia

   London

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely sublime! The attention to detail and to the execution of their dishes guarantees a one-of-a-kind experience that will be remembered and cherished. Thank you for yet another beautiful evening
   

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9. M

   Maria

   Greater Boston

   11 reviews

   vip
   5.0

   11 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The presentation of the food was spectacular and was equally as delicious! The wait staff was very attentive and excellent at making recommendations.
   

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10. N

    Natalie

    London

    1 review

    5.0

    1 review

    Dined on October 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great restaurant with very special customer care and service outstanding food quality but pricey .
    

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