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Customshop, Charlotte, NC

Customshop

4.9
4.9
1799 Reviews
$50 and over
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 50 times today
  • Neighborhood gem
  • Good for special occasions
  • Charming
Customshop is a chef-driven restaurant that showcases local farms and purveyors in an effort to bring our guests the highest quality ingredients within our community. Executive Chef and Owner Andres Kaifer along with his team believe in crafting honest straightforward food with an elevated modern touch that delivers something truly unique. Weekly menu changes allow us to highlight the seasonality of food and the beauty of North Carolina produce, seafood, and specialty items. With stylistic inspiration from Spain, Italy, and France, our neighborhood restaurant aims to make everyone feel welcome. We are proud to offer a seasonal cocktail menu that also takes an ingredient-first approach and looks to mirror the creativity and ingenuity of our culinary team. Our wine list is curated around a balance of old-world staples as well as new and emerging producers pushing the envelope. We cannot wait to serve you on your next date night, post-work drinks with friends, or at a family celebration.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Phone number
    (704) 333-3396
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    Andres Kaifer
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
  • Neighborhood
    Elizabeth
  • Cross street
    Travis
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
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What 1,799 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.9
4.9 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.8Ambience
  • 4.6Value

NoiseModerate

Loved For

  • Charlotte

    Innovative

  • Charlotte

    Contemporary American

  • Charlotte

    Innovative

Review summary

AI-generated from verified diner reviews
Customshop in Charlotte is a beloved spot that consistently impresses with its "fantastic food," "amazing experience," and "outstanding service." Diners rave about the diverse, seasonal menu featuring delights like sea bass, burrata, and innovative cocktails. While the atmosphere can be lively and loud, the overall experience is "excellent" and "highly recommended."

1,799 Reviews
  1. Blake

    Wilmington

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Best food in Charlotte, good service, excellent atmosphere, and fantastic wine selection.

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  2. Emily

    Raleigh

    38 reviews

    5.0

    38 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Why am I just finding this gem! Amazing food and service and the best espresso martini I’ve ever had. Make a reservation now.

    Is this helpful?

  3. Meredith

    VIP

    Atlanta

    7 reviews

    3.0

    7 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    We had a pretty poor experience at Customshop. I actually had a reservation elsewhere and when one became available at CS, I switched it to here. I had friends in town, two of them celebrating birthdays, which we noted in the reservation. We were at a long table right next to the door. Our waitress was also the bartender and doing a bunch of other things. We were just told welcome and that was it. No explanation of any specials, didn't walk us through the menu, seemed a bit irritated when we asked her questions about some of the menu items. Took awhile for her to come back as she was doing a lot of other things. We definitely felt like our table was not apart of the actual restaurant, and just a random table up front who was given a random bartender as our server. There was zero mention of the birthdays either which was disappointing. I wish we had kept our other reservation instead. It wasn't worth the 25 minute Uber ride or money.

    Is this helpful?

  4. Kathryn

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food here is really top notch, particularly the starters and the desserts. Great value for the high quality food, and service was fast and friendly.

    Is this helpful?

  5. Stephanie

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great food. Loved the portions perfect to try all they had without feeling stuffed.

    Is this helpful?

  6. Marcy

    Greater Boston

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was delicious and reasonably priced to boot. Would highly recommend.

    Is this helpful?

  7. Ivy

    New York City

    3 reviews

    5.0

    3 reviews

    Dined on January 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing !! Can’t wait to go back - I had the scallops and they were cooked perfectly.

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  8. Luke

    Charlotte

    1 review

    5.0

    1 review

    Dined on January 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Zooey was fantastic! The food was amazing. It was an incredible first visit and a wonderful date night. I tried the Hamachi and it was delish!

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  9. Shanice K.

    New York City

    15 reviews

    5.0

    15 reviews

    Dined on January 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were recommended to Customshop and it was such a great choice. Service was great, ambience , food and drinks were all great. Everything we tried was delicious, definitely will be back.

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  10. Jim

    Charlotte

    6 reviews

    5.0

    6 reviews

    Dined on January 11, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We enjoy the cozy, warm atmosphere and the delicious food.

    Is this helpful?

FAQs

Customshop is rated 4.9 stars by 1799 OpenTable diners.

Customshop does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 50 times today
Google Map for Customshop

1601 Elizabeth Ave, Charlotte, NC 28204

Additional information

  • Cross street
    Travis
  • Neighborhood
    Elizabeth
  • Hours of operation
    Dinner Tue–Sat 5:00 pm–10:00 pm
  • Price
    $50 and over
  • Cuisines
    Contemporary American, Contemporary European
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Surface lot located across the street from and behind the restaurant.
  • Public transit
    Lynx Gold Line Trolley
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Andres Kaifer
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    (704) 333-3396
  • Catering
    Please contact us at info@customshopfood.com for all catering inquiries!
  • Private party facilities
    Please contact us at info@customshopfood.com for all private event inquiries. We're happy to answer any questions you might have!
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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