Crystal Dining Room at Bedford Springs

Review summary

1. D

   David

   Pittsburgh

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Very disappointed in this place - ordered the steak, it was $66 - which would have been fine given that it's the famous "Bedford Springs" if it was actually good. It wasn't even a Ribeye, or Filet Mignon, or porterhouse.. nope. It was a New York Strip. Asked for it to be cooked medium. They gave me Pittsburgh Rare (browned outside, pink bloody inside). I never ask for steak to be sent back but this time I had to, and I was very polite about it. Server brought it back and it was between Rare and Medium Rare at best. I ate it but I could've bought that steak at the grocery store for $20 (if that) and cooked it just as good on a cast iron myself (and I'm not a great cook). They weren't busy either - there was maybe six tables when we got there, and 3 when we left. Wife ordered the scallops and they were ok - not worth $50-some dollars though - at best $25 and I'm being charitable. Also ordered a non-alcoholic mocktail which they charged $12 for when the menu said $8. I did not complain.. did not ask for anything to be removed from the bill.. and I tipped the server 20% because I used to be a server/bartender so I get it. But I would not go back. I grew up in Bedford, PA - currently live in Pittsburgh, and always wanted to go but I wouldn't recommend the Crystal Room based on this experience. If you're in PA and want a decent dining experience for the same amount of money, make the trip to Pittsburgh and go to any one of the following: Eddie V's, Del Frisco's, Eddie Merlot, The Lamont, or Monterey Bay.
   

   Is this helpful?

   Report
2. S

   Sheyn

   Philadelphia

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 2

   If you want an upscale roadside diner then this is for you. The pictures shown on their website are deceiving. If there is a dress code there wasn't one the night my wife and I were there. Screaming children running around the tables and excessive noise from the open kitchen and the hallway didn't help. The food and service were outstanding. It is a shame the rest of the experience wasn't. If you plan on getting dressed up and are looking for fine dining ambience go somewhere else. You will be disappointed if you come here.
   

   1 person found this helpful

   Report
3. M

   Michael

   Philadelphia

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were seated 20 minutes late, it took an hour to get our appetizers (soup and salad) and another 20 minutes after we were finished our appetizers to get our meal. no one ever acknowledged the slow service - which was the most disappointing part.
   

   Is this helpful?

   Report
4. T

   Tara

   Pittsburgh

   9 reviews

   2.0

   9 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   We’ve dined here several times and have always had a great meal. But last night was the exception. While my husband’s trout was exceptional, my pheasant was overcooked, dry and difficult to cut. What a waste. Moreover, it was served over a couple corn cakes, which were like cardboard. The blackberry sauce should have complemented the dish but, instead, seemed like an afterthought flavor with the pleasant and corn cakes. The restaurant comped us a free dessert, but they should have comped us the $46 price of the inedible pheasant.
   

   Is this helpful?

   Report
5. R

   Richard

   VIP

   Philadelphia

   61 reviews

   4.0

   61 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   To be clear, I’m a big fan of the Bedford Springs resort, but the upscale dining options there have always felt…underwhelming. I dined on a Saturday night in the Crystal Room. I like the way the Crystal room presents, with simple, but classic decor right in the heart of the hotel. But the menu is very conservative and rather limited, and quite expensive, so it can’t help but be a little disappointing. My partner had the salmon and I had the pork medallions: both were good, solid, well prepared, and flavorful. Our server was very nice, attentive and charming. Our food came out in a very timely fashion. I’ll dine there again I’m sure, and my guess is that when I do I will again wish the prices matched the overall experience a bit better.
   

   Is this helpful?

   Report
6. D

   Donald

   VIP

   Pittsburgh

   167 reviews

   5.0

   167 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service in a quietly elegant dining room.
   

   Is this helpful?

   Report
7. R

   Rich

   VIP

   Baltimore

   30 reviews

   5.0

   30 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hailey our server was top notch. Attentive and friendly. The food was memorable
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Philadelphia

   1 review

   4.0

   1 review

   Dined on October 12, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Our drinks were delicious and server was great. The hotel and dining room were beautiful. The menu was very small and I was unable to find it ahead of going. Every food dish we ordered for appetizers and main courses were missing something. They were all slightly under seasoned- lacking basic salt & pepper for the pommes puree & caprese salad. Tuna tartar had an overwhelming pepper taste to it. The pheasant was a really small portion and over seared making part of it really tough. The parpadelle was dry and under sauced. Overall for the price I feel it did not deliver.
   

   Is this helpful?

   Report
9. J

   James

   VIP

   London

   3 reviews

   5.0

   3 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great dining experience! The waiter was very friendly and attentive
   

   Is this helpful?

   Report
10. E

    Erin

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on October 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent! The food was absolutely outstanding! Loved the experience. Great waiter. Excellent service. .
    

    Is this helpful?

    Report