Copper Fox Gastropub

Review summary

1. S

   Sheryl

   Chicago

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The Fox Burger was very good. The flavor of the meat was outstanding and the burger was cooked exactly the way I asked for it.
   

   Is this helpful?

   Report
2. J

   Juan

   Las Vegas

   16 reviews

   vip
   3.0

   16 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   the food was tasteless with poor preparation and presentation, i was dissapointed
   

   Copper Fox GastropubResponded on November 12, 2024

   Thanks for the feedback, Juan. We're truly sorry to hear that you were not satisfied with your dining experience at Copper Fox Gastropub. We take pride in our food quality and presentation, and it's disappointing to hear that we fell short during your visit. We appreciate your high ratings for our service, and we'll ensure your feedback is used to improve our offerings. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

   Is this helpful?

   Report
3. T

   Tammy

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went for lunch and food was excellent. Would visit there again.
   

   Copper Fox GastropubResponded on November 12, 2024

   Hey, Thank you so much for your positive review! We're thrilled to hear that you enjoyed your lunch with us at Copper Fox Gastropub and found our food to be excellent. We strive to provide excellent food and service to all our guests, so your feedback is much appreciated. We look forward to welcoming you back for another lunch soon! Best, The Management Team
   

   Is this helpful?

   Report
4. K

   Kalei

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   It was a great stop in place. I didn’t know it was a hotel restaurant, nonetheless it did the job, quick lunch and then we went and explored Michigan avenue.
   

   Is this helpful?

   Report
5. C

   Cori

   Fort Lauderdale

   3 reviews

   3.0

   3 reviews

   Dined on October 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   Food was good, and the general manager waited on us and she was very kind. This restaurant is within a hotel lobby, which we did not expect. They seemed to be short-staffed which led to things taking much longer than usual.
   

   Copper Fox GastropubResponded on October 19, 2024

   Thanks for the feedback! We're glad to hear that you enjoyed the food at Copper Fox Gastropub. We're always striving to provide the best service, and we appreciate your understanding about the delay you experienced. We hope to see you again soon for a more timely and satisfying experience. Thank You Tammy Gant Restaurant General Manager
   

   Is this helpful?

   Report
6. D

   Denise

   Tampa

   1 review

   1.0

   1 review

   Dined on October 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We got there on time for 3pm reservation and where told kitchen opened at 4pm. They made us a quick burger for one person in our party that had to leave. The rest of us waited but the food was not good
   

   Copper Fox GastropubResponded on October 19, 2024

   HI Denise, we're really sorry to hear about your experience at Copper Fox Gastropub. We understand that waiting for food can be frustrating, especially when you're expecting a delicious meal. We sincerely apologize for the lack of food quality. We appreciate your feedback and will use it to improve our service. Thank you for bringing this to our attention. Kindest Regards Tammy Gant Restaurant General Manager
   

   Is this helpful?

   Report
7. K

   Kelli

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They have tasty food. A calm setting. kid friendly
   

   Is this helpful?

   Report
8. B

   Brian

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and good service in a nice atmosphere with reasonable prices.
   

   Is this helpful?

   Report
9. T

   Timothy

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have only positive things to say about Copper Fox!!! Fantastic drinks and incredibly tasty food coupled with outstanding/friendly service. Go there!!!
   

   Is this helpful?

   Report
10. L

    Lindsey

    Chicago

    2 reviews

    vip
    2.0

    2 reviews

    Dined on September 2, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2

    This is a tired Hotel restaurant that should just be shut down. The food was reminiscent of Dennys, they didn’t have half the items on the menu and the food was gross. I don’t know why they even kept this open. It’s needs to be shut down and reimagined. The fixtures, furniture and decor is old and out dated. You can’t run an establishment like this in Chicago. It was embarrassing eating there and event being seen there. Never again.
    

    Is this helpful?

    Report