The Connaught Room at Ashford Castle

Review summary

1. A

   Ann

   N. Ireland

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Christmas afternoon tea was a very special experience with wonderful food and drinks and a top class service.
   

   The Connaught Room at Ashford CastleResponded 3 days ago

   Dear Ann, Thank you for leaving a review on your dining experience on 17th December. We are delighted to read that you enjoyed the food and drink. We do look forward to welcoming you to Ashford Castle in the future, Warm Regards Dermot Fetton
   

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2. l

   lisa

   South Wales

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely experience , staff were lovely and accommodating to dietary requirements
   

   The Connaught Room at Ashford CastleResponded on December 5, 2024

   Dear Lisa, Thank you for your lovely feedback! We’re so pleased to hear you had a great experience and that our team could accommodate your dietary needs. We hope to welcome you back again soon! Warm regards, Dermot Fetton Director of Food & Beverage
   

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3. OT

   OpenTable Diner

   Connacht

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved Conrad and Loughan and also the amazing South African staff we met on exit
   

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   The Connaught Room at Ashford CastleResponded on December 5, 2024

   Dear Anonymous, Thank you for your kind words! We’re delighted to hear you enjoyed your time with us and that Conrad, Loughan, and our amazing staff made such a great impression. Your warm regards mean the world to us, and we hope to welcome you back again soon! Warm regards, Dermot Fetton Director of Food & Beverage
   

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4. B

   Bernadette

   Connacht

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience. Staff food exceptional had a lovely evening Will definitely be returning.
   

   The Connaught Room at Ashford CastleResponded on November 11, 2024

   Dear Bernadette Thank you taking the time to leave a review on your recent experience. I am delighted to read you had a lovely experience and the staff looked after you well. We do look forward to welcoming you back to Ashford Castle, Warm Regards Dermot Fetton
   

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5. M

   Michelle

   Dublin

   1 review

   4.0

   1 review

   Dined on November 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thomas our waiter was absolutely lovely (a local lad from Cong) 1st class service very attentive, fantastic personality & a wonderful asset to Ashford Castle. Our table was by the window looking out on beautiful Lough Corrib & the chair was so comfortable (I have spinal problems) I could have happily sat there all day reading a book & having more pots of tea. The tea was so nice myself & my daughter had two pots. Sandwiches, scones & cakes were lovely & Thomas very kindly boxed up the ones we couldn't eat (as we were so full) & we were able to take them home for our tea which was lovely & the box they came in was so pretty. The classical music playing in the background (just at the right decibels) added to the ambience. Thank you for a lovely afternoon Thomas. On a negative note the 15% service charge on top of the €75 per person for the adternoon tea was exorbitant.
   

   The Connaught Room at Ashford CastleResponded on December 5, 2024

   Dear Michelle, Thank you for sharing your detailed and thoughtful feedback. We’re delighted to hear that Thomas made your visit so special with his attentive service and warm personality—he truly is a wonderful asset to Ashford Castle, and we’ll be sure to share your kind words with him. It’s also lovely to know you enjoyed the view of Lough Corrib, the comfort of your seating, and the ambiance created by the classical music. We’re glad you found the tea, sandwiches, scones, and cakes delightful and appreciated the thoughtful touch of being able to take home your treats. Thank you again for your visit and for taking the time to provide your feedback. We hope to welcome you back for enjoyable afternoon soon! Warm regards, Dermot Fetton Director of Food & Beverage
   

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6. J

   Jane

   Dublin

   1 review

   5.0

   1 review

   Dined on November 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic afternoon at Ashford Castle for afternoon tea. Staff were wonderful, very attentive and friendly and the food was divine! All topped off by the beautiful surrounds. Would highly recommend.
   

   The Connaught Room at Ashford CastleResponded on December 5, 2024

   Dear Jane, Thank you for your fantastic review! We’re thrilled you enjoyed your afternoon tea experience at Ashford Castle. It’s wonderful to hear our team’s attentiveness and the divine food made your visit special, all in our beautiful surroundings. We truly appreciate your recommendation and hope to welcome you back again soon! Warm Regards Dermot Fetton Director of Food & Beverage
   

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7. D

   David

   Surrey

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience-great service all very polite would recommend
   

   The Connaught Room at Ashford CastleResponded on November 4, 2024

   Dear David, Thank you for taking your time to leave a review on your recent visit at the Connaught Room. I am delighted to read you enjoyed your experience and you received great service. We do hope we get the opportunity to welcome you back to Ashford Castle in the near future Warm Regards Dermot Fetton Director of Food & Beverage
   

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8. S

   Susanna

   London

   1 review

   5.0

   1 review

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice and tasty and also one of the few ways to see the inside of the castle while staying at the Lodge.
   

   The Connaught Room at Ashford CastleResponded on October 31, 2024

   Dear Susanna, Thank you kindly for your email, Thank you for sharing your experience! We're so glad you enjoyed the delicious treats and appreciated the chance to explore the castle’s stunning interior while staying at the Lodge. It’s wonderful to hear it added something special to your visit. We’d love to have you back again soon! Warm Regards Dermot Fetton
   

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9. S

   Siobhan

   Connacht

   1 review

   4.0

   1 review

   Dined on October 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The staff in Ashford Castle are just unbelievable. They are trained to the highest standard and make every guest feel like a VIP. The food was delicious and the detailed information given about the food and teas was brilliant. The gift of tea beige wow sing was a beautiful touch.
   

   The Connaught Room at Ashford CastleResponded on October 31, 2024

   Dear Siobhan, Thank you kindly for your wonderful feedback, We're thrilled to hear that the staff made you feel like a VIP and that their dedication and knowledge added to your experience. It’s great to know you enjoyed the delicious food and thoughtful details, like the tea gift—what a treat! We look forward to welcoming you back for another exceptional visit. Warm Regards Dermot Fetton
   

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10. B

    Bayar

    Dublin

    1 review

    5.0

    1 review

    Dined on October 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was amazing l, 22.50€ for services was exaggerated
    

    The Connaught Room at Ashford CastleResponded on October 31, 2024

    Dear Bayar, Thank you so much for your feedback! We’re thrilled you enjoyed the experience and found it amazing. We appreciate your input on the service fee, and we’ll certainly take it into consideration as we continue to improve our offerings. We hope to welcome you back soon for another great experience! Warm Regards Dermot Fetton
    

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