Cluny

Review summary

1. R

   Ruth

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was good overall, except for the fact that someone in our table ordered medium rare but the steak given was closer to rare and the pork chop that we ordered was still a bit raw in some parts. The time it took to receive our food also took a while, we waited around 25-30 mins. It also took some time to get the server’s attention to get the bill.
   

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2. M

   Marek

   Toronto

   3 reviews

   vip
   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   A lovely restaurant. The food was excellent as was the ambiance. Unfortunately the table we had resulted in one person starring into the kitchen.
   

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3. K

   Kathy

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and atmosphere. Love the asparagus frites.
   

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4. S

   Susana

   Toronto

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We had been here a long time before and we were looking forward to this meal. The hostess was very warm and welcoming. In the menu there weren't many food options. Outside of the restaurant it says that they have sandwiches, salads, Crepes, etc.. Which wasn't on their menu. We decided to order the Munkfish and the Mussels. Unfortunately, my mussels werent that great, they had a very fishy flavour which was unpleasant and some them were undercooked (they were still sealed shut). Unfortunately we weren't able to let anyone of the staff know about this until they cleared our dishes. When we talk with the server assistant about our issue with the mussels, a few seconds later a lady (she didn't introduce her self, maybe a manager or supervisor) tried to explain to us that the reason for the mussel to be completely close was due to the "position" of the mussels inside of the shell and that still was was safe to consume (how the heck was I supposed to eat them?). She offered us a complementary dessert but with these obvious reasons we decided to have our bill sent to our table. When our bill came, they discounted the cheapest thing that we ordered, one glass of wine. After I paid I decide for all these things to not leave any tip, our server looked upset and when we said our goodbyes they didn't acknowledge us. Not coming back
   

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5. J

   Jane

   Toronto

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vasili provided us with prompt and attentive service and accommodated our special requests with a smile. Our food had a lovely presentation and served at just the right temperature. The pate was like a mousse, very flavourful and light. The frites arrived piping hot just the way we like them. The ratatouille kabob had a nice smokey flavour accompanied by a spicey sauce. The glazed carrots were cooked perfectly.
   

   ClunyResponded 1 day ago

   Thank you for taking the time to leave this wonderful feedback, Jane. To us, you are one in a million, not one of a million. It was a pleasure welcoming you in and we are glad Vasili delivered the prompt and attentive service you deserve. We are also happy to hear that you enjoyed our well presented, perfectly cooked food! We look forward to your next visit with us for some more of our tasty drinks! Kindly Regards, Stuart K.
   

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6. H

   Holly

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a sure bet, never disappoints. Memorable meal every time
   

   ClunyResponded 1 day ago

   Holly, thank you for dining at our restaurant. We're happy to know that you returned and we never disappointed you, creating more memorable moments! We can't wait to welcome you back for another good time soon. See you around! Sincerely, Stuart K
   

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7. W

   Winnie

   Toronto

   9 reviews

   vip
   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely spacious space with ample of room for kids and babies. Super accommodating and amazing food. Highly recommend!
   

   ClunyResponded 2 days ago

   Thank you for this wonderful review Winnie. We are happy to hear that you enjoyed our restaurant finding it to be Lovely and Spacious with amazing food. Thank you for your recommendation. We look forward to your return. Kind Regards Stuart K.
   

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8. B

   Bill

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The French onion soup was fantastic as usual. The Branzino and Cod dishes were delicious. I liked the way the cod was wrapped in parchment paper and presented by the server.
   

   ClunyResponded 2 days ago

   Bill, thank you so much for your kind words. We do our best to deliver on delicious food and drinks so we are so happy to know you were able to experience such a great time with us! We look forward to your next visit so we can blow you away all over again! All the best, Stuart K.
   

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9. J

   Joanna

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, incredible service and an overall fantastic time to share a special day with friends.
   

   • 

   ClunyResponded 2 days ago

   Thank you for visiting our restaurant Joanna and for providing us with your feedback. We are happy to hear that you enjoyed our food and incredible service and that you had a fantastic time. Come back soon, we look forward to impressing you all over again. Best Regards Stuart K.
   

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10. A

    Angela

    Toronto

    1 review

    vip
    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Our waiter was not attentive at all, he came to our table once to take our order and had the biggest attitude. Our food came cold.
    

    ClunyResponded 3 days ago

    Thank you for dining at Cluny Bistro, and providing us with your feedback. We’re very sorry to hear that your server was not attentive and that our food came out cold. Please know, we take great pride in delivering outstanding, friendly customer service, so we're quite surprised to hear your experience was anything less than outstanding. For the future, please know that although it can feel awkward at first, we actually encourage guests to speak to a manager about any concerns they have during their visit so we have the opportunity to turn things around in the moment. Please know we do take your feedback seriously and will pass it along. That being said, we hope you give us another chance to demonstrate the 5-star experience you deserve. Best Regards, Stuart K.
    

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