CityRange Steakhouse Grill-Spartanburg

Review summary

1. D

   Dana

   Charleston

   1 review

   5.0

   1 review

   Dined on November 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We experienced the best service from staff in a very long time. Customer service has fallen by the wayside unfortunately for the majority of respondents. We were pleasantly surprised and impressed with the service we received here. Along with wonderful tasting food this made our evening better than expected. Customer service always makes the decision if we return to an establishment.
   

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2. S

   Stephanie

   Charleston

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful lunch! Stopped in to grab a bite before a movie, and it was great!! Food was great, portion was perfect and the waiter was GREAT! Will definitely be added to our date night rotation!!
   

   CityRange Steakhouse Grill-SpartanburgResponded on November 11, 2024

   Dear Stephanie, Thanks so much for dining with us and the wonderful review. We love what we do and look forward to serving you more delicious food on your next visit! Sincerely, Debbie Atkins, marketing team
   

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3. J

   James

   Chicago

   7 reviews

   1.0

   7 reviews

   Dined on November 1, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   This used to be a very nice place with authentic, chef-prepared dishes. However, our last couple of visits have been very different experiences. Now it's more like Cracker Barrel food covered in a sauce with a French name. The service ok, but not what we used to receive and not what you would expect at a place that looks and charges like a nice restaurant.
   

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4. P

   Patricia

   Charleston

   4 reviews

   3.0

   4 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Unfortunately, I picked the chili and I really didn’t like the flavor at all. The salad was great. The service was very good.
   

   CityRange Steakhouse Grill-SpartanburgResponded on October 30, 2024

   Dear Patricia, Thank you for dining with us and the honest review. Our chef-inspired menu has a range of options and we hope you'll return to enjoy some of our other offerings, along with our warm hospitality, during this holiday season. We appreciate the opportunity to serve you. Sincerely, Debbie Atkins, marketing team
   

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5. K

   Kelly

   Raleigh

   9 reviews

   5.0

   9 reviews

   Dined on October 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a surprise find on a recent trip! We sat on the outside patio and it was so peaceful. The atmosphere is very relaxing. The food was exceptional. We really enjoyed dinner and the portions were fantastic. We were especially lucky to have Landon wait on our table. He was personable, efficient, helpful and went out of his way to make sure we had a great experience. We would definitely recommend this restaurant to everyone!
   

   CityRange Steakhouse Grill-SpartanburgResponded on October 30, 2024

   Dear Kelly, We're delighted you discovered our locally owned restaurant! Thank you for the wonderful review and kind words for the team, which I've shared. We love what we do and invite you back for more delicious food and warm hospitality when your travels bring you to Spartanburg again. Sincerely, Debbie Atkins, marketing team
   

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6. J

   Jenee

   Charlotte

   1 review

   2.0

   1 review

   Dined on October 20, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Had a reservation on Sunday at 1. Ordered food at 115. I had the salmon and shrimp with mashed potatoes and broccolini. My mother got the basic burger. We got our food at 235. The bacon on my mom’s burger was not fully cooked and was soggy. My salmon was dry and overcooked. Because we had somewhere to be at 3, we got our food boxed to go before it came out of the kitchen. If we had looked at our food before we left, we would have just said forget it. The most upsetting thing about it is that they had brunch going on which is buffet style so the kitchen should have been able to make out simple orders fairly quickly. We traveled from Charlotte and were really looking forward to our time here but I can assure you, we will not be back.
   

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7. M

   M

   Charleston

   12 reviews

   vip
   4.0

   12 reviews

   Dined on October 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was good, but not great as it once was. The first bread loaf was crispy, like it’d been reheated too long, with the inside a little dried out. The second better, still a little crisp on the outside, but the inside was nice, soft, & warm as it should be! Other than an obnoxious diner nearby subjecting the rest of us to her speakerphone conversation part way through our meal, the atmosphere is nice, but not upscale. It’s good with decent portions for the price.
   

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   CityRange Steakhouse Grill-SpartanburgResponded on October 20, 2024

   Dear M, Thank you for sharing about your CityRange experience. We appreciate the valuable feedback, which our managers have reviewed to help us improve. We love what we do and look forward to providing you with an even better dining experience on your next visit. Sincerely, Debbie Atkins, marketing team
   

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8. G

   Gary

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   What a wonderful night. We were greeted upon arrival and taken to our table where Brandi our waitress came to our table and took our drink order. After that we ordered our dinner and were taken care of but not overly. Great night overall I highly recommend.
   

   CityRange Steakhouse Grill-SpartanburgResponded on October 20, 2024

   Dear Gary, Thank you for dining with us and the great review. We love delighting guests and look forward to serving you again soon. Sincerely, Debbie Atkins, marketing team
   

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9. D

   Deborah

   Milwaukee

   52 reviews

   4.0

   52 reviews

   Dined on October 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Very good. I went back on my second visit to Spartanburg. Food and service were good. A little less noise would help.
   

   CityRange Steakhouse Grill-SpartanburgResponded on October 20, 2024

   Dear Deborah, Thank you for sharing about your CityRange experience, the positive review and valuable feedback. We love what we do and hope you'll come see us again for more good food and warm hospitality. Sincerely, Debbie Atkins, marketing team
   

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10. L

    Lori

    Charleston

    1 review

    5.0

    1 review

    Dined on October 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous food and wait staff. Salmon, steaks, sides are always delicious.
    

    CityRange Steakhouse Grill-SpartanburgResponded on October 20, 2024

    Dear Lori, Thank you for dining with us and the wonderful review. We love delighting guests and look forward to serving you more delicious food on your next visit! Sincerely, Debbie Atkins, marketing team
    

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