Chicago Chop House

Chicago Chop House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tim VIP

   San Diego6 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was delicious, but the prices are out of line given the rest of the experience. We were seated a little early to our reservation, which was great…but then we sat for nearly 15 minutes before being asked for a drink order. It’s billed as a classy steakhouse, but there were no less than four tables around us with children who were behaving like we were at Chili’s (or Outback Steakhouse). No problem in the right environment…but when you’re paying >$100 for a steak, there’s an expectation of decorum and noise level. Final issue, they sat two intoxicated gentlemen next to us (where the tables are already tight). I know that’s tough to manage, but they were pretty clearly inebriated, and their behavior affected all of the tables in the area - ours chiefly among them. The restaurant is aggressive about telling patrons not to use their phones. I dig that. Given the other issues last night, phone usage would have been a welcome respite.
   

   Chicago Chop HouseResponded 1 day ago

   Thank you for taking the time to speak with me today. I truly appreciate your candid feedback. I sincerely apologize for the unacceptable experience you had with us. Having to wait to order drinks & being seated near disruptive tables is disappointing, especially when dining with us for a special occasion. Please know that we take your concerns very seriously. Our team has been reminded of the importance of attentiveness, & disciplinary actions have been taken, as many of these issues could have been prevented. At Chicago Chop House, we hold ourselves to the highest standards, & anything less is simply not acceptable. We value your patronage & look forward to having the opportunity to make things right. Looking forward to welcoming you back the next time you are in town.
   

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2. OT

   OpenTable Diner

   Detroit4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my Birthday here truly was a vibe and one of the most memorable moments I have had in my life! Top tier service food and vibes can’t wait to visit again.
   

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3. OT

   OpenTable Diner VIP

   Chicago5 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow what an amazing place! The food was delicious, the service was impeccable and the drinks were magnificent. We will be going here again.
   

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4. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was exquisite. Shout out to our server Gabe who recommended great dishes and perfected the timing of of food and drinks being served. There were several large parties so we found it a little noisy for just the two of us but it was definitely the highlight of our week in terms of culinary experiences.
   

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5. A

   Alfred

   Chicago2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Superb experience, truly enjoyed our dining experience.
   

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6. J

   Jade

   Chicago7 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s was me and my husband birthday, wasn’t the best experience I’ve had with the chop house. I came with 7 people and of the 7, 4 of us order steaks. We all had to send our steaks back. Plus the sides of our special were not the best. We our birthday could have been better
   

   Chicago Chop HouseResponded 4 days ago

   Thank you for celebrating your birthday with us! Our USDA Prime steaks are cooked using a 1300-degree broiler to achieve the best possible sear & flavor. I see three guests ordered the Sunday Prime Rib Special, which comes with a garnish of green beans & mashed potatoes, while another guest ordered our USDA Prime Dry-Aged Cowgirl Ribeye. All of the steaks were initially ordered medium-plus but were later requested to be cooked to well-done after they were served. Since bringing steaks to that temperature takes additional time, we appreciate your patience. That evening, we served 15 orders of the Cowgirl Ribeye & over 30 orders of the Prime Rib Special without any concerns. Aside from the steak temperature, was there anything else that didn’t meet your expectations? We value your feedback!
   

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7. M

   Marissa

   Phoenix2 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service, perfect birthday dinner in Chicago!
   

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8. e

   ewa

   Chicago2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent everything! Highly recommended l thank you
   

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9. KH

   KeithH

   Orange County1 review

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was amazing and food was better the Japanese Wagyu steak was great
   

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10. KN

    KmNemb

    Orlando3 reviews

    5.0

    Dined on March 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    10/10 everything was on point! Will definitely be back
    

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