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Char Steak & Lounge, Rochester, NY

Char Steak & Lounge

4.4
4.4
1488 Reviews
$50 and over
Steakhouse

Make a reservation

2 people
10:00 PM
Booked 26 times today
Experiences are available.
  • Neighborhood gem
  • Good for special occasions
  • Good for business meals
Nestled in the heart of the Neighborhood Of The Arts, Char Steak & Lounge is located in the newly renovated Strathallan, A DoubleTree by Hilton. A blend of quintessential steakhouse with an opulent, hip ambiance celebrating local artists, Char has something for everyone.
With refined and approachable service, the menus offer breakfast, lunch, and dinner. Featuring our wood-fired grilled steaks to homemade pastas, fresh seafood, and masterfully in-house crafted desserts.

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Contemporary American, Wine Bar
  • Hours of operation
    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Phone number
    (585) 241-7100
  • Website
    http://www.charsteakandlounge.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Chef Corey Rivers
  • Private party facilities
    3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities
  • Location
    550 East Avenue, Rochester, NY 14607
  • Neighborhood
    Rochester
  • Cross street
    East Avenue/Strathallan Park
  • Parking details
    The hotel boasts 120 parking spaces, along with plenty of on-street parking.
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

Experiences

  • New Years Eve 2025

    $125.00 per person

    Dec 31, 2024 only
    3 Course Prix-Fixe Menu Taittinger Champagne Toast Chef Created Amuse Bouche Appetizer Choice of: * Shrimp Cocktail * Beet Carpaccio * Romaine Wedge ** Optional Foie Gras Course ** Entrée Choice of: - Filet with Truffle Butter Carrots & Robuchon Potato *Optional A-5 Supplement - Coq au Vin - Chilean Seabass, Lobster Nage - Vegetarian Gnocchi Dessert: Choice of: + Chocolate Espresso Pot du Creme + Key Lime Fruit Tart Prix-Fixe Menu $125pp Optional Wine Pairing $50pp
    New Years Eve 2025 Photo

  • Knights Bridge Wine Dinner

    $175.00 per person

    Feb 26, 2025 only
    Perfect Valentines Gift for your special someone, beat the crowds and join us the following wee for a special meal featuring the sun-kissed wines of Knights Bridge Winery from sunny Nights Valley in Sonoma County Wines: Sauvignon Blanc Chardonnay KB Red Blend Haggerty Road Right Bank Blend Cabernet Sauvingon Food Menu coming soon! Email brian.combs@hilton.com to get on the list to be the first to know about our next Wine Dinner. Payment for dinner plus tax and gratuity will be collected at the restaurant, credit card in Open Table is to secure the table.
    Knights Bridge Wine Dinner Photo

  • Plumpjack Wine Dinner

    $250.00 per person

    Jan 28, 2025 only
    If your not participating in dry January come beat the winter blues with the bold wines of Plumpjack & Cade & Odette. Wines (TBD Based on availability: Plumpjack Chardonnay Cade Sauvignon Blanc Adaptation Petit Sirah Plumpjack Syrah Cade Cabernet Sauvignon / Odette Cabernet Sauvignon / Plumpjack Cabernet Sauvignon Food Menu coming soon! Email brian.combs@hilton.com to get on the list to be the first to know about our next Wine Dinner. Payment for dinner plus tax and gratuity will be collected at the restaurant, credit card in Open Table is to secure the table.
    Plumpjack Wine Dinner Photo

Menu

View menu on restaurant's website

What 1,488 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.2Ambience
  • 3.9Value

Noise • Moderate

Loved For

  • Finger Lakes

    Best Service

  • Finger Lakes

    Good for groups

  • Finger Lakes

    Hot spot

  • Finger Lakes

    Neighborhood gem

  • Finger Lakes

    Great for fine wines

  • Finger Lakes

    Great for outdoor dining

  • Finger Lakes

    Romantic

  • Finger Lakes

    Good for special occasions

  • Finger Lakes

    Lively

Review summary

AI-generated from verified diner reviews
Char Steak & Lounge offers a memorable dining experience with "excellent food" and "fantastic service." Perfect for date nights or special occasions, the restaurant is praised for its "great ribeye," "wonderful cocktails," and "impeccable service." While some dishes may vary, the extensive wine list and attentive staff shine.

1,488 Reviews

  1. Stephanie

    New York City

    6 reviews

    5.0

    6 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Overall had a great night! Our service was top notch. We ordered 3 apps & dinners. The clam casino app was tasty BUT in several of the clams was either sand or shell which was very unpleasant. The cocktail menu was “in process of being changed from fall to winter menu” which we thought was strange as it is clearly mid-December. Other than that the food was great.

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  2. Bobbi

    New York City

    3 reviews

    3.0

    3 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    I had heard so much about this establishment. Looked for a place to enjoy lunch with my friend whilst downtown on errands. Food was simply okay. Lobster bisque was tasty, not the best recipe, but good, yet it was not hot merely lukewarm. Grill cheese sounded good. Again, not quite finished. Brie not melted through and oozing. No crunch to the grilled bread. Service was superb. The fact that staff stood at the table next to us folding napkins ruined the ambiance making us feel like we were back-of-house. Maybe dinner is another story, but I don't think I will be back anytime soon.

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  3. Wendy

    New York City

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Justine was an excellent server. She was attentive and took care of a birthday surprise for my friend.

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  4. OpenTable Diner

    New Orleans

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 5
    3. Service 4
    4. Ambience 2
    Overrated? Food was great. Servers were awesome. The place is a bit noisy and the tables were wobbly, which I don't expect in a high-end steakhouse. Reception was terrible. The receptionists were impolite and condescending -- never smiled, never even greeted me or welcomed me into their elite establishment. Treated me like I was interrupting them. Overall value as expected.

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  5. Catherine

    New York City

    81 reviews

    vip
    5.0

    81 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious as always. And our waitress Alison was fun, knowledgeable and delightful !

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  6. John

    London

    2 reviews

    1.0

    2 reviews

    Dined on December 3, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    This was a huge dining disappointment. We were left waiting for our table that we had a reservation for because the receptionist gave it to a late coming party. The food was very expensive and not good. My steak that was ordered medium rare arrived very well done. It looked like a cinder on the plate. My dining partner had the same result. The drinks at the bar were good, but wickedly expensive, 54.00 for a martini, a glass of wine and a bourbon on the rocks.

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  7. Jeff

    New York State

    408 reviews

    3.0

    408 reviews

    Dined on November 30, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1
    Saturday night dinner with long-time friends. Wish we had gone somewhere else for dinner as the loud techno music -- picked by the bartender -- is unbecoming for a steakhouse. Request to speak with F&B manager went unfulfilled. Steaks were cooked properly but lacked flavor and were somewhat chewy. The mushrooms and baked potato were good. From now on we'll stick to going to Max Chophouse or Rare 3001 for steak dinners out in Rochester.

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  8. Michelle

    New York City

    1 review

    2.0

    1 review

    Dined on November 30, 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4
    The food was overpriced. We do not mind paying a premium price for good food however Charr did not deliver. Some of our food was cold. Service staff was very attentive.

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  9. Betsy

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on November 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Knowledgeable wait staff made narrowing dinner selections possible. Special requests honored. Able to sample wines to make a decision. Lots of variety on the menu making it possible for picky eaters to find something they liked.

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  10. Michael

    Poconos

    3 reviews

    4.0

    3 reviews

    Dined on November 24, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    As usual a good experience with great tasting food. Unfortunately my strip steak was closer to well than the medium it was supposed to be. This seems to be a recurring problem from a restaurant that hangs its reputation on their steaks

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FAQs

Char Steak & Lounge is rated 4.4 stars by 1488 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
10:00 PM
Booked 26 times today
Experiences are available.
Google Map for Char Steak & Lounge

550 East Avenue, Rochester, NY 14607

Dining areas

Additional information

  • Cross street
    East Avenue/Strathallan Park
  • Neighborhood
    Rochester
  • Hours of operation
    Breakfast Mon–Fri 6:00 am–10:00 am Sat, Sun 7:00 am–11:00 am Lunch Daily 12:00 pm–2:00 pm Bar Daily 5:00 pm–12:00 am Dinner Mon–Sat 5:00 pm–10:00 pm Sun 5:00 pm–9:00 pm
  • Price
    $50 and over
  • Cuisines
    Steakhouse, Contemporary American, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    The hotel boasts 120 parking spaces, along with plenty of on-street parking.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Chef Corey Rivers
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Indoor Fireplace, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine
  • Website
    http://www.charsteakandlounge.com/
  • Phone number
    (585) 241-7100
  • Private party facilities
    3 Private Spaces:East Ave Boardroom 18 guests Char Conference 10 GuestsChar Gallery 30 guestsAll with full AV capabilities
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